I have been ordering yarn from them since 1988 and they are the best. All of the books are…read moreexcellent and entertaining and I love the entire family

A great selection of yarns and books - many of which you can't find anywhere else in the USA…read more Most yarn is very reasonably priced and 100% wool from US, Iceland, Shetland Islands, FInland, Canada, etc. Largest selection of Jamison yarns ever. Customer Service is excellent!

Always pleasant, welcoming of all and helpful. Helped me special order yarn from an indie dyer.read more

Great shop, great service with knitting projects! Well organized, variety of yarn types an colors…read moreand knitting accessories.

Great knitting shop. Took lesson from the owner. She is very knowledgeable and patience. Nice…read moreselection of quality yarns. Beautiful shop with interesting reclaimed woodworking. Worth the trip, stay for knitting with friendly group.

It's been a while since I've been to Casting On since I live in Milwaukee but I found it to be a…read morefantastic shop while out on our travels. Great selection, friendly people and a very welcoming space. If I were local I'd be hanging out on their couches all the time.

Blows my mind that this place got bad reviews. I guess the people who love it like me are too busy…read morecrafting to complain. I find the staff friendly and helpful and the products they sell top notch! I am here probably every other weekend for cotton yarn for my wildly popular hand crocheted dishcloths. They have a huge selection and extremely fair pricing. Don't listen to the haters, if you love yarn, fabric and other fun crafts, these are your people!

first off I'm pretty sure I did not order a crochet bison kit along with some yarn I did order…read more then I get an email stating my order had shipped, I call them and they inform me it was a back order of the bison kit. my biggest question, other than are you sure I even ordered it, is WHY am I paying 10 bucks in shipping for a back order? I will not be ordering anything from this company again!

Even though the store looks like no one works here, they see you. When I was walking to the front…read morea workers said I called someone to help you up front. I didn't even see her when I walked in. But got in and out pretty quick. Nice clean store.

Typically, I have a fairly good experience at this location. The associates are mostly friendly and…read morehelpful. Tonight's (Dec. 15, 2023, approximately 5pm) experience was a whole different experience. My six-year-old wanted some markers that were locked. She and I walked around the area for several minutes waiting for an associate. We were patient and were not in a rush at all. But when no associate appeared close to the area, we went to the framing department and asked for help. The associate was friendly, and she called someone to meet us in the aisle. A few minutes later, another female employee appeared. Immediately, she appeared upset. She pretty much stomped to the area where we stood and her body language showed impatience and she had an annoyed look on her face. While my daughter took a few seconds to decide on the colors that she wanted, this woman appeared irritated. As soon as my daughter picked out the markers, this employee pretty much yanked the markers from the hook as soon as she unlocked them. I held my hand out to receive the markers from her. With no eye contact, no smile, she immediately walked away and said to me while her back was turned to me, "They'll be at the front." I watched in shock as she sped away, my hand still in mid-air because I thought she would hand the markers to me. I followed her to the register and saw her angrily place the markers by a cashier then she stepped into the office. I was both shocked and angry. It appeared she was upset that she was called out of her office to unlock something for a customer. Even if that was the case, there was no reason for her to treat me like that. I made the decision to address her. She didn't have a name tag so I asked if she was the manager and if so, I sure hope she sets a better example for her employees. She confirmed that she is the on-duty manager. Being a loyal Michaels customer, who spends thousands on art supplies at Michael's, I was pretty much in shock that this manager thinks she can treat ANY customer this way. I'm sure this review will just get glossed over but I am hopeful someone notices and make sure this "manager" sets a better example for her employees and starts treating costumers better. No one deserves to be treated like that even if it's just for a small-craft purchase. No matter the case, I am still a buying customer.