Ryan did an awesome job of getting my collector truck back home. I had broken down in a very remote…read moreplace and he found it with no problem. I was a long way from home and he got it there safe and sound. Highly recommend them if needed.

Reported service for a flat tire @ 12:56pm..... got a text message that it would take approximately…read more15min to find service to come out. Received another text that it would be approx 1 - 1.5hr to come out. I notified them that I was disabled and it was imperative that the timing was ASAP. I received another text message @ 1:19 informing me they found a service and they wouldn't be out till 03:19 PM and 03:49 PM. I called ULTRA TOWING to inform them that this was a situation that required service immediately that I was in the heat and disabled w/ no place for relief. The person on the phone was very rude and short w/ me and said "that's the best i can do, and driver will call you on his way" then hung up on me.

Exactly service on time Respect good price…read more My car was broke down on the pump good time frame and he talked to me with respect and good price I would call him if my car was broke down again

Sold a "junk" car to "Rafa". They didn't show the first day, and it was a few days later we called…read moreagain, they came right out. Oh they were oh so impressed with this "junk" car, but would only give us the standard 350$ (might be less, my partner told me 350). Well, it's been a month or so since that tow away, (the vehicle ran well, just not reliable), and we've received a notice for renewal of tabs AND A TICKET!! SERIOUSLY!!! From the TACOMA POLICE! We did NOT sell this in Tacoma, did not sell it as a driver, did NOT DRIVE THIS VEHICLE IN TACOMA...EVER

I'm not typically someone who writes reviews but I feel like everyone needs to know how amazing…read morethis company is. Jenn initially came to try and boost my VW (through VW roadside assistance) and, unfortunately, the battery was not the issue. VW roadside assistance scheduled another tow truck company to come and get my vehicle. Initially the ETA was 10:00am.. then 12:30pm.. then anytime after 3:00pm if they were coming at all. Jenn texted me in the afternoon to check in and ensure that someone had come to tow my vehicle. After learning that it was not towed yet, they were able to get a tow truck out here ASAP and tow my vehicle to the dealership. Charlie was caring, efficient, and has many years of experience that shows. They run their business differently - they care! If you ever find yourself in a stressful situation and need a tow, contact Tow Truck Charliez! I cannot recommend them enough.

If I could give Charlie and his wife 100 stars, I absolutely would!!!…read more After being stranded for over 3 HOURS in an area I was not familiar with and honestly did not feel safe in due to the questionable surroundings, I was already emotionally overwhelmed and in tears. Not once, but TWICE, tow companies canceled on me claiming they "didn't have the proper equipment" to tow my car. All they did was waste my time while I sat there stressed, exhausted, overheated, and scared. My Porsche was damaged due to undercarriage impact damage and an oil leak, and apparently every other tow company acted like my car required some impossible fancy setup. Then came Charlie and his amazing wife. Within less than 15 minutes, he showed up calm, compassionate, professional, and actually KNOWING what he was doing. Charlie didn't start my car and risk further damage. He carefully hooked, secured, and loaded my vehicle properly and safely got it to Porsche of Tacoma with zero issues. DID NOT DRAG MY CAR HOOKED IT ADDED THE SKATES/GO JACKS ON MY BACK WHEELS. THAT is what professionalism, experience, and genuine customer care looks like. After one of the most stressful days I've had in a long time, Charlie and his wife were honestly a blessing. Thank you both so much for your kindness, urgency, and for making me feel safe during such an awful situation. Third time truly was the charm.

I highly recommend Road Heros. Scott assessed my situation over the phone and brought the right…read moreequipment and had the expertise to safely get my car out of the bind it was in. His knowledge and actions prevented damaging my car and I am so appreciative. He is very professional and courteous. Don't hesitate to call Road Heros for any towing or lockout needs.

We were stranded out of cell range at the topmost lookouts of Mt. St. Helens when a ranger came by…read moreand radioed for help. I had AAA, so our location and my card number were sent to road Heros. Mark showed up to help us. GPS doesn't work up there either so it was not easy to find us. I have extreme anxiety of being the passenger in a vehicle I am not driving and my daughters and I were very nervous about being in a big truck with our top-heavy Ford Expedition being carried behind us -- AND my daughter gets nervous and motion sick from the bumps if she can't see when they are coming up. But Mark was just great about it, offering reassurance, telling us about his experience driving for decades and it was clear he was keeping our fears in mind as he drove. The road going back down the the mountain was awful -- with bumps and potholes and unpaved areas and we were riding in a large truck going down winding mountain roads along many scary dropoffs. He got my daughters and I safely home which a three hour drive. And he was SO kind. I just want him to know how much we appreciated it. Great, great service.

Budget towing gave me great service. Their quote was perfect and their service was outstanding.read more

If you need towing or any car services save yourself the time & money and go to Budget Towing down…read morethe hill from Lakeland Hills/Sumner/Lake Tapps area for your car needs (right by the Chevron) Oscar and his team at Budget towing did an amazing & quality job for an affordable cost taking care of my BMW. I called after hours and they answered right away for towing. They were able to tow it to their shop for a reasonable cost, provided me a repair estimate in the morning & completely replace my rear breaks: rotors, pads & calipers by the same day. I had my car back in less than 24 hours. I really appreciate the whole team and all your help!!

Bro Dillon came through. I've dealt with towing drivers before, and had some bad experiences, but…read moreDillon had the most respectful attitude and displayed awesome customer service. I would definitely recommend Puyallup Towing Inc. to anyone who is looking for an awesome experience with needing a tow and great customer service. Thank you Dillon for taking care of our towing needs!

The lady that answers the phone is rude as fuck I wanted to stop by and speak to the business owner…read moreabout something that happened with my vehicle and the lady said no you can't stop by do not go here. Their prices are high. And the person that answers the phone she is rude as hell. Please save your money and go elsewhere. I will not give them another dime.

This man is the best! On time, professional and genuinely kind! I couldn't imagine the stress of…read morebeing stalled out in the middle of the night on the side of the road like we were and then having to call a tow who wasn't helpful! He was incredibly helpful, patient and got us where we needed to be in one piece without a single scratch and all this for an extremely affordable price! Literally what more could you ask for! Do yourself a favor a call this man for your all your towing needs!

I just want to say my family was involved in a vehicle accident tonight and thank God nobody was…read morehurt. The owner of this tow company was just passing by in his personal vehicle and stopped to help my family out and not only did he stop he went back to get his tow rig and towed my family's wrecked car and comforted my family until I got there and my young son was so shook and upset he helped him until I got there. The owner is a true gentleman and very professional service he stopped what he was doing to assist other's while he was off duty. Very affordable, dependable and professional services you just can't get honest folks like these anymore! If you're looking for a great tow company let me tell you this is the guy/company very honest and caring to your needs hands down I'm always calling these guy's first and you should to no hidden fee's or upfront cost! This is an honest review these people work hard and thank you again!

Fast response. Very friendly and took care of what I needed!! I would recommend to anyone in the…read moreTacoma area.

Tran Towing is Great. I called today for help towing a vehicle. He was timely, got the car loaded…read morequickly and was @ the drop off location quickly. The unloading took A LOT of unexpected effort. Instead of upping the previous price, he was happy with the original quote. I appreciated that. Over all 5*****!!!