I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Michael Oransky and Jerry Tate are liars and scammers. The…read morewebsite clearly says Free Estimates. They lied and charged declined service fee.

Needed to get my dad's watch battery replaced, it's worn all the time and gets banged up pretty…read morebadly. I took the watch to Roman, he was able to look at it and tell me about a minor issue he noticed and made his recommendations. We agreed on the work to be done and set an appointment for pick up. The watched was repaired as expected and on time, all with pleasant service.

I recently brought in a rush job to resize a beautiful watch I just purchased, same day, and in…read moretrue expert fashion, he finished the job in less than 10 minutes for just $10! Thank you!!

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

Everyone was super nice here! They gave me lower cost recommendation for my chain repair and they…read moreeven gave my dog a treat. Very wholesome. Repair only took a day and everything is good as new.

Quick and efficient steel bracelet adjustment in less than 5 minutes by boss Victor for only $5.read more

Victor is such a friendly guy. After some googling, I've decided to give Panda Time a try, needed…read moreto replace batteries on 4 watches. It took him little less then 5 minutes to do the work and it only costed me $25! $5 for each battery (one of my watches uses 2 batteries). I'll definitely bring more work to him in the future.

I've been looking for a place to cut my permanent 14k gold anklet and add a clasp. I asked a few…read moreplaces and they all quoted me almost as much as I paid for the anklet itself (absurd prices). I contacted this business on Yelp and Jerry was super responsive. I decided to go down to Main Street (I avoid this area like the plague bc it's so busy) but it was well worth the trip. His booth is inside a building with multiple businesses and his is on the left side about halfway in. It was a Saturday so it was busy. He was so friendly, personable and honest. He cut the anklet, added the clasp and it came out very good. He finished within 25 min or so while I waited. I loved giving my business to this small business and nice guy. Thank you!

I'm incredibly grateful to Jerry and his team for repairing my necklace so well. I got a beautiful…read moreand expensive necklace from my boyfriend as an early christmas gift which broke a few days after. I was devastated. Jerry fixed it so well, in just a few days and was very affordable. I will absolutely return. They also sell beautiful jewelry and I will definitely be doing business with him again. I highly recommend this hidden gem for your jewelry needs.

I tried going to a few other stores with a job to replace the Sol of a suit shoe with a sneaker…read moresole. Out of all the places I went to with this project, the guy behind the counter at this place was the best at discussing the issue and their pricing was the most fair. Even though I didn't do the job, because the price made made the project infeasible, when I am next in need of shoe repairs, I would take my items here before anywhere else in the area and I would probably not bother to talk to another place.

Huge waste of $40. I really wanted to like this place because the Service was good when I dropped…read moremy shoes off. But it turned out to be a huge disappointment..they did a very sloppy job on my Burberry shoe heels..they were extremely uneven and there was dried up glue all around the edges. Save your money and your time and go to another cobbler. They are NOT it!!!

Hands down the worst experience I've ever had! I bright my…read moremother's vintage omega in for restoration and repair. The item is a family heirloom that holds deep sentimental value. I decided to utilize a watch repair service close by called Bella Jewelry and met with someone who introduced himself as Gabriel the owner. He advised that he could do the job and watch would be ready the following week. He never called on the agreed date of completion and when I did he advised that the watch wasn't ready. 1 week turned into 3 and the excuses/lies became more elaborate. I kept on calling. He finally told me that the watch was ready. When I got there the watch was damaged. The dial was broken and there were scratches that was never there before. He insisted on payment and refused to give me the watch. He also advised that he couldn't polish the watch because the rhodium he would need to use cost $10,000! Gabriel is extremely dishonest and rude and racist. He had polished someone else's watch for free while I waited. I'm black. The other patron was white! Doesn't seem to see very well either due to aging. He also refused to give me a receipt and tried to charge me more than the originally agreed upon price. Brought my watch to another jeweler who confirmed what I already knew. He damaged my watch and lied to me about the work he had done. Gabriel also made it clear that he had sued Yelp for publishing bad reviews...and won! I don't know if there's any truth to his statement but my main reason for using Yelp is because you cannot pay to alter honest reviews. At least...so I thought. An honest review is just that...and should never be altered or interfered with to please someone else. Nobody's experience is the same. I wouldn't advise anyone to waste their time or money on this business. It's truly not worth the aggravation. It's sad that someone that age could be so deceitful,dishonest and downright nasty. I've alerted everyone I know personally and professionally about this man and his business. Now it's time to alert the rest of the world.

Gaby was very personable over the phone and in person. He repaired (replaced a missing diamond) and…read morecleaned my wedding band for a good price. He completed the job within 24 hours and was very knowledgeable. He also told me I could come to him in the future for consultation if I decided to buy jewelry elsewhere, which I thought was very nice of him. I will definitely be going back. I recommend Bella Jewelry 100%.

I came here couple days ago because i was trying to replace batteries on two of my watches that i…read moreleft in my watch case for the past few years. Though there are other watch shops closer to the station, but i set myself to come here due to Yelp reviews. The moment i gave him my watches, he started replacing my batteries and i was out the door after 10 minutes. If you want your watch batteries placed, this is the place to go!

Reasonable prices. Prompt response. I needed to shorten the…read moremetal strap on my new Fossil Wrist Watch. The person took care of it right in front of me in under 10 minutes. I would come here again if I need any other watch/jewelery repair

September 15, 2026 dropped off ring and picked up ring on September 17, 2026…read more Master Craftsmanship & Flawless Precision! If you have a priceless family heirloom or a piece of fine jewelry that requires absolute perfection, J Patch Designs by Karen is the only place in New York City you should trust. I brought in my late father's century-old, solid gold Masonic ring to be resized up to fit my finger. Because the ring features an incredibly delicate, heat-sensitive vintage black onyx stone, a standard jeweler's torch could have easily cracked it. Cliff looked over the piece and immediately guaranteed he would execute a specialized, high-tech precision laser weld.Not only did he resize the thick band flawlessly with an invisible seam, but he also performed an absolutely razor-sharp, custom one-line laser engraving inside the shank to commemorate my own Master Mason milestone (MM 5-2-81). The mirror-polish finish he delivered brought the historic gold back to its full, brilliant glory without losing any of its vintage character. To top off an already perfect experience, the customer service was warm, honest, and completely professional. Cliff even walked me through the care process and provided a complimentary bottle of liquid jewelry cleaner. As a high-volume content creator reviewer with over 16 + million views , I inspect businesses with a very strict eye--and J Patch Designs easily earns the highest recommendation possible. Thank you, Cliff and Karen, for treating my family's history with such immense respect! You made my day!!! Once again thank you!! I normally don't give 5 Stars.

I had an exceptional experience with J Patch Designs by Karen! From start to finish, Karen…read moredemonstrated honesty, transparency, and outstanding customer service. She was patient, attentive, and truly dedicated to making my custom nameplate exactly what I envisioned. Her professionalism, attention to detail, and genuine care made the entire experience wonderful. It's refreshing to work with someone who values integrity and customer satisfaction. I highly recommend Karen for beautiful custom jewelry and a truly personalized experience