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    Michaels

    2.8 (10 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 week ago

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    Stefanie P.

    If I could give them a 0 I would! I'm a very avid cricut user and spend lots of $$ on cricut products! I am always able to price match at every Michaels.. this location would not. I talked to the manager (Cherine) who said there was nothing they could do- NOTHING! I was also here last week and they had a 40% sign up and did not honor it because they forgot to take it down. That's not my problem you forgot to take it down. Just horrible customer service.

    Store sign

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    5 months ago

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    2 years ago

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    5 months ago

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    7 years ago

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    8 years ago

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    11 years ago

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    6 years ago

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    12 years ago

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    14 years ago

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    12 years ago

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    Vessel Studio - Workshop in progress!

    Vessel Studio

    4.4(7 reviews)
    8.7 miSouth Side

    went for the lawn spike class. I loved it. such nice…read morepeople. I've done a pumpkin, a wine glass, and now the lawn thing. I think it will be a great addition to my flower bed.

    On July 31st, my boyfriend and I booked a glass blowing session for 2 people on September 30th at…read more3:30 pm. It was something we have always wanted to do, but it always sold out before we had the chance to. As the glass blowing experience approached, I took the day off work and we coordinated an entire day around the session. We were very excited to go. On September 27th, we received our confirmation email reminding us of our upcoming session. On September 29th at 3:07 pm, we received an automatic cancellation email that our appointment had been cancelled and we needed to reschedule. The email provided no explanation for the cancellation. There was no additional email sent and no contact attempted by phone. Confused, my boyfriend tried the number provided and left a message. He also sent a Facebook message. Concerned, I called the company as well and after 2 calls, reached Janine (spelling?). She explained that they didn't receive the glass supplies needed for the session and that they were cancelling all sessions on Saturday and all sessions on Sunday. I asked if they were going to reschedule or offer an additional session for those who have already signed up. I was informed that I could reschedule after January 1st, 2018 because the rest of the pumpkin workshops were booked. I mentioned that a glass pumpkin wouldn't really do me much good in January and she agreed. I asked if we could come another time instead. She told me that she would speak with the guys who run the workshops and call me back. She didn't seem concerned and it was like she was caught off guard by my questions. On October 4th, I still hadn't heard back. I called the company again and left a voicemail for Janine asking for a return call. Today is October 10th. I just attempted to reach Janine again and it went to her voicemail. I left another message, but it's been 11 days since our first conversation. I don't have high hopes that she will call me back. I understand that things happen. I'm not sure why supplies weren't ordered ahead of time (since we booked 2+ months prior and they had already had a weekend of workshops), but even then I can understand that it might have been out of their control. I'm not an expert in glass supplies, but I would imagine that there has to be more than 1 supplier. All of that aside, there is absolutely no excuse for how it has been handled. I would expect a phone call or email explanation for the cancellation. As a customer, I shouldn't have to make numerous attempts to find out if it was cancelled intentionally or in error. When called, I would expect that a business do everything it can to accommodate those that were cancelled. An additional session could have been opened for those who were still interested in attending a workshop. Ironically, Vessel Studio Glass has a 48 hour cancellation policy in which you will forfeit 100% of your session fee if you cancel within 48 hours of your appointment. They provided only 24 hour cancellation notice to us and were not apologetic in any way. They also did absolutely nothing to try and make it right. I am extremely disappointed with my experience and wish that we would have had the opportunity to attend the workshop that we signed up for.

    Photos
    Vessel Studio - Wave bowl.

    Wave bowl.

    Vessel Studio - Cancellation email with no explanation.

    Cancellation email with no explanation.

    Vessel Studio - Fall pumpkin and leaf set.

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    Fall pumpkin and leaf set.

    Pittsburgh Pottery - Inside

    Pittsburgh Pottery

    4.6(5 reviews)
    4.0 mi

    Pittsburgh Pottery is definitely one of the best shops in Carnegie, and is a must-visit for anyone…read morewho loves Pittsburgh. In their own words, this team strives "to provide locals, expats and newcomer Burgh fans alike with unique, functional and decorative ceramics." I personally own a few things from this shop, and I also keep it in mind as a local shopping option whenever a holiday or birthday is coming up. The items produced and sold here are all fantastic. From Steeler Nation and "nebby" mugs to pierogi magnets, the things that you think of when you think of the Steel City are very likely recognized in ceramic form at Pittsburgh Pottery. Regarding the specific items they sell, I'm particularly fond of their "Worsh" soap dispenser design, which is possibly the perfect combination of practical and Pittsburgh-centric design. The mug collection here is also great, with a variety of sizes as well as a variety of patterns (some of which also come with variations in their color schemes). Bonus points: since the business moved into a bigger storefront in Carnegie in the last couple of years, browsing through their fabulous creations is even more enjoyable. The extra space to walk and admire the store makes for a very relaxing visit, and the large front windows help to illuminate the shop and highlight the gorgeous ceramics. Plus, the new storefront even includes a "sale nook" - a little side room with items that, while still beautiful, have some sort of imperfection that has earned them a discount price. So there you have it, readers: yinz better stop in here soon if you love Pittsburgh! Alternatively, if you're holding off on visiting storefronts for the time being, you can browse their website and find the perfect Steel City trinket there. However you choose to shop, the ceramics made here are all high-quality, eye-catching creations, and you won't be disappointed.

    The ceramics are whimsical and delightful, beautiful and practical. We shop here for gifts and…read moresometimes for ourselves! Locally made and well designed.

    Photos
    Pittsburgh Pottery - Visiting artist's work

    Visiting artist's work

    Pittsburgh Pottery - Pinball night lights

    Pinball night lights

    Pittsburgh Pottery

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    Mix Candle Co - Scent wall

    Mix Candle Co

    4.4(107 reviews)
    10.1 miLawrenceville
    $$

    Family came in for the weekend and had never made candles before! After bringing friends here…read morecountless times, I had no doubt they would love their experience. After washing your hands, smell their fragrance wall to find about 10 of your favorite scents! After, select the candle jar (different sizes are different prices), and since there were 3 of us, we got to take advantage of the buy 3 get 1 free deal! The scent expert will help you decide which scents would go best in your candle (up to 3), you will decide how much of each essential oil gets put into your wax so you truly decide on how heavy/light each scent is! Candles take about 2hrs to set or you can pick up the next day. Every aspect of this experience is customizable, down to the label! Great for large parties, kids, and as an activity to explore Lawrenceville as well.

    I have been coming here for years since it was the Candle Lab and celebrated several special…read moreoccasions here. The most recent time I had a reservation for 10 people at 11am. As the organizer of the event for my birthday, I arrived ten minutes early (with 3 others) to be respectful of our reservation (not realizing they didn't open yet). Staff was inside and the door was open. It was pouring rain so we came inside. A staff member told us we had to wait outside. I said "I am Alaina and have the reservation for 11am. Do we have to wait in the rain?" And they said yes. I was flabbergasted. This is Lawrenceville so you can't simply walk back to your car in the parking lot and wait. A much better response from a business who specialize in customer experience is "welcome! We're happy to have you celebrate your birthday with us. We open in 10 minutes so we're not quite ready for you yet, however, you're more than welcome to wait over *whatever place most appropriate* or if you want to brave the rain there is a coffee shop a few stores down if you want to grab a coffee first" That would have been the appropriate response. Not. We're not open. Wait outside. (Do I have to wait in the rain?) Yes. That being said, Alexis was very friendly, and she assisted our group. I'd suggest the business not scheduling reservations before 11:15am.

    Photos
    Mix Candle Co - Inside

    Inside

    Mix Candle Co - Oils with scents

    Oils with scents

    Mix Candle Co

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    Michaels - artsandcrafts - Updated May 2026

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