When we lived in NJ, we used Big Tail Waggin' for our previous dog and were extremely pleased with…read morethe outcome of our sweet heart who has since passed. We moved to GA, and when we got a new lab puppy, there were no trainers who provide the same training as Roseann. All the trainers here technique are very aggressive and made our dog aggressive and defensive. At my wits' end, I reached out to Roseann and asked if we can facetime and help me and my dog. After speaking with her and going through the history of my dog, she explained what exactly is the reason behind my dogs behavior! And listening to her, we already see a change in my dog! So I thank God for modern technology to be able to have a session long distance and work with Roseann. I am so relieved and much happier and so is our Chelsea.

We started working with Roseann when our (at the time) one year old deaf dog, Lola, started having…read moreserious behavioral difficulties. We had previously sought help from another local trainer, but her problems only worsened despite our efforts. After an in- depth consultation and meeting, unlike the other trainer we had consulted, Roseann strongly urged us to first seek professional veterinary help before beginning training with her. Because at that point we felt helpless and as though we were out of options, we decided to heed her advice and visit UPenn's Behavior Department to meet with a team of veterinary professionals. Roseann joined us that day so she could be involved with the planning of Lola's subsequent training protocols as suggested by the Veterinary Behaviorists. I believe the efforts of the interdisciplinary collaboration that day saved Lola's life; it turns out that she had several underlying medical conditions that were exacerbating her existing behavioral issues. After that visit, Roseann tirelessly worked with us to follow through with the training protocols given to us at UPenn. Things started to slowly improve with Lola and we finally began to see positive changes. Once unable to have any houseguests, Lola learned to become tolerant of visitors by engaging in alternate behaviors that made her feel safe when they arrived at the house. Once intolerant of unfamiliar humans approaching her, we learned how to use counter conditioning exercises to help her remain calm and non-reactive. We continued working with Roseann for the next several years and have made progress which I never thought possible. Although Lola's fear and anxiety will always prevent her from behaving like a "typical" dog, we've successfully learned how to manage her behavior so she can live a happy life. Roseann's compassion and empathy is unmatched, as she treats each client as she would her own dog(s). Roseann remains abreast of the most up-to-date research and utilizes only the most humane, scientifically based training techniques with her clients. It is these qualities which set her apart from others in the unregulated field of animal training. We are forever indebted with gratitude to Roseann for sharing her expertise and knowledge with us.

If I could give zero stars I absolutely would. I had dropped my 11 mo Labrador off on Wednesday…read moreSept 22 and called Sept 24 to see how he was adjusting. I was told he's doing great and coming out of his shell as he was nervous when I dropped him off. I didn't hear from anyone until Tuesday October 5th (the day before pickup) when I received a voicemail from Mallory that she needed to speak with me. When I returned her call I was informed that my dog had a rash on his neck and wanted to tell me before picking him up the next day and it shouldn't be a "cause for concern." She stated that the day after he was dropped off, staff noticed a tiny itchy, dry spot on his neck that progressively got worse. She continued to repeat that they didn't want this to be a cause for concern and naturally concerned, I asked to be sent a picture of the rash. This was no rash at all. The picture I was sent showed my dog next to a trainer with a raw, oozing wound where his jaw meets the base of his neck. It looked very infected and he definitely needed medical treatment so I immediately went to the facility to pick him up. When I arrived, I did not find my dog in the same condition as shown in the picture I received just an hour earlier. His wound was dry and completely scabbed over. The staff stated the wound looked much better than before (because it was healing). I immediately took him to the vet for a thorough exam and our vet diagnosed a skin infection of the hair follicles caused by injury to the skin. He also estimated that the original picture I was sent earlier that day was taken at least a few days prior. The vet also estimated that this injury occurred at least a full week prior to the training staff notifying me. Not only did my dog have an infected injury on his neck, he also had an infected wound on his testicles, had lost a significant amount of weight, as well as developing upper respiratory infection. Prior to sending him to the facility he was a big overweight with a very thick coat. The dog I picked up had lost at least 10 lbs and his spine and hip bones can be felt to the touch. The picture I was sent from staff showed a very obvious infection and the staff neglected to care for my dog or notify me that he needed medical treatment and attempted to treat this wound themselves with only A&D ointment. When asked about the 24 hour veterinarian on call mentioned on the training facility website, the staff stated they do not have a veterinarian on call. A bit misleading. After examining the neck wound we noticed small bumps around the sides of the wound that seem consistent with a pronged collar. We don't know how these injuries occurred but it's very clear our dog was NOT properly cared for and the staff neglected to provide our dog with basic medical treatment or at the very least inform us that our dog needed to see a vet. I will NEVER recommend the Dan Gentile Training to anyone.

I used this training center a few years ago before yelp was available and I would not recommend…read moreusing this place! I'm writing now because we now have a new puppy and I was looking for training places and this place came up and brought up bad memories so I felt I needed to write our experience. We dropped our dog off and went on a trip so she could go through the program. Coming back to pick the dog up we couldn't wait to see our dog thinking she would be so excited to see us but to our surprise our dog was subdued and looked defeated. No tail wagging or anything. Before the trainer showed us what they did, she commented that if WE didn't follow directions we had to put $25 in this jar. We laughed it off as though she was kidding but to be honest I don't think she was. They walked us through what they did and the "progress" and mind you they had a spike collar on the dog so when you pull it digs right into their neck. The trainer was showing us and she pulled so hard my dog let out a painful yelp! It looked like torture to be honest. We immediately said we are done here and left ASAP! My dog eventually recovered and we found a dog trainer that used positive enforcements and she became her happy self again

We have tried other trainers...Just 1 session with Ryan Baker and we saw a completely different…read moreside to our catahoula leopard dog! He helped us tremendously in better understanding not just dog mentality but this breed which can be very challenging. we learned enforcing more structure in her every day life makes a calmer happier dog.she now knows her place in our family without causing havoc all over our house. Doesnt chase the cats as much if at all & is getting better. Shes a much happier dog now and we are happier too! We will continue to practice the commands and behaviors Ryan taught us and look forward to our next session. Ryan is a pleasure to know, a true professional at what he does & has a true gift with dogs that you must see & experience for yourself. We highly recommend Baker Training...

Ryan Baker is amazing! We adopted a troubled little terrier that had been returned to his rescue…read moreseveral times for bad behavior. We have a home and lifestyle that seemed to better suit his needs, but he still had confidence issues that we wanted to work on. Plus, his mannerisms were starting to rub off on our other dog, so we knew we needed help. Ryan worked with us during three sessions and after each we saw a notable difference in both of our dogs. Ryan is friendly, patient, and very knowledgeable- he took time at each session to answer our list of questions and make suggestions for improvement. We are really looking forward to continuing to watch our dogs' confidence grow as we practice everything Ryan has taught us. We HIGHLY recommend Baker Dog Training!

Horrible experience…read more Make sure to get all of your agreements signed and returned to you, get an official contract with costs and dates otherwise you'll get the run around from the owner. Know up front ALL COSTS. Read reviews here and as many other places as you can before leaving a deposit, it seems some people get lucky, others do not. I suggest searching as much as you can so you know what you are dealing with. Dogs may be top notch as others have posted but our experience was not a positive one in any way shape or form. We found the owner to be very unprofessional and unhinged. Lots of profanity and talking down about others. She even tried contacting my son with special needs via social media - not cool at all.

PLEASE DO NOT BUY A DOG FROM THIS WOMAN. I could write a book on what happened when I tried…read morepurchasing a dog from this woman and how she ended up taking a $500 deposit from us and then never gave us our dog.. please thee is plenty places to get a dog just don't go here. we ended up rescuing a true breed from a company called "peace 4 paws" awesome dog

Socialization time for our puppy was great. Beginner…read moreobedience training in a group taught basic commands. Smaller dogs separated from larger dogs.

Sugar paws is a must for any new puppy owner. The early months set the baseline for their future…read more My little guy has not only learned how to behave but he has learned to deal with the world we are in. He has been so socialized that he loves every dog or human he meets. He is a stubborn breed but I really think we are way ahead of the curve. Most importantly, there is no intimidation and fear instilled in my dog. It is all positive training. I think we are all set up to have a terrific dog when the puppy stage finally ends (UGH). He loves going to clas to learn and play with his friends

Great, taught me how to control my little lady in a matter of one session. Aggression on leash is…read morealmost completely gone since we've been practicing and it's been a week. I went to trainers before him which were horrible experiences, was told to put down my older pitbull and that she was too old to train, that people wouldn't train her because she's a pitbull, and all Mike's recommendations & teaching helped us turn things around for her. She's now much happier and safer as am I. If you are worried about using a prong collar just test it out on yourself first it doesn't hurt, same with a shock collar, I mean that one stings but it's nothing unbearable which made me feel better about using them on my ladies. Gave great recommendations for the collars to buy. Easy to use.

i had a terrible experience with this place. my dog came back more aggressive & anxious. my dog was…read morealso skinnier than ever. he was caked with mud & had matted fur. he didn't receive any training. i got no advice whatsoever. its been a few years and i still regret sending him here all the time. please don't send your dogs to this man.

Paul is amazing. He took our 8 week old toy breed and made him into a well socialized pup. He is…read moreextremely helpful, fair priced, and accommodating. At 5 months, Paul will be taking our pup for 3 weeks. This will be for the deep-dive obedience class, in which leash training, basic commands, etc. will be learned. I trust that Paul could likely train your dog to do anything, so I highly recommend using him for training of your puppy / dog!

There was never a question where we would bring our new dog when she joined our family. We brought…read moreour former dogs there all the time. In fact they even told us that our new dog was a "fan favorite." Then we picked her up from a day stay and they very rudely said "thank goodness you're here." They told us she barked too much in the yard and they "have neighbors." Are you kidding me? Go sit in the restaurant parking lot next-door and tell me what you hear, and if you know whose dog is barking in the yard. Do they not expect dogs to bark? I genuinely became concerned in that moment how they would treat her going forward. Switched to another facility where it's been nothing but a positive experience and NEVER went back to Purr and Pooch!

I couldn't be more pleased with our Groomer Sierra. She is more than patient with our Maltese…read moreRicky. I've been through many groomers that find Ricky too difficult and once was given Ricky back halfway through his haircut for biting. Sierra takes her time with him and gives him breaks when he needs them, and is patient, gentle and kind. We finally scored a winner!!