It's Michaels. On a good day, the people who work here are undertrained and 16. So yes, the customer service is not out the door. And their curbside pick up is actually come and ask for help service. Oh well. It's a bunch of craft supplies. That's why youre here. Too many stupid sales and coupons might make you wonder if youre ever getting the best price or if you're a sucker but at least you doing something crazy with your life and not supporting other companies that suck so much worse. read more

Definitely not my favorite Michaels location but I will say for the most part they are usually decently stocked and organized. When I stopped in over the weekend they still had a ton of Christmas clearance items. So far i've been liking new spring items but the prices have gone up A LOT and they hardly offer coupons anymore so that's a huge turn off to shop here. I've been doing diamond art forever & it's going viral now, so kits were pretty much sold out but the prices of those have also increased quite a bit. read more

The woman at the front was a little slow with her service and not the most friendly, but she was helpful finding items. I love this store - so dangerous! Crafts and decor and water bottles and... You could get lost! GREAT store for putting together gifts, and they ALWAYS have sales (like 30-60% off sales), so join the rewards program! Decently organized store and you can use the website to find item aisles, too! Updating: I came back the next day because I forgot something, and had a less than great experience. I stood in the check out line for 10+ minutes with no one acknowledging me. There were no bags at the self check outs. Definitely under staffed and lowering my rating just in hopes leadership sees this and improves - because I love the store! read more

My wife sent me here to pick up some items on a list and I had no idea what they were or where to find them lol. The staff member that helped me pulled up every item on their pda and walked me to each one to help. The store is very clean with a huge selection of everything. I highly recommend it read more

This review is my 500th of 2019. It's nice to cap it off with this review. I never thought that I would be writing so much this year! I checked out this Michaels after stuffing my face with good eats at the Olive Garden in the same plaza. There is tons of parking. I needed some thread to sew my purse. I found some! Normally, I get so lost in Michaels that I give up. I was so proud that I found what I needed. Every time I walk into this store, it makes me want to learn how to knit or crochet. I get inspired until I look at how much all the tools, instruction books, and yarn cost. I am determined to learn how to do both. Christmas items are 70% off at this store. Not shabby at all! The woman cashing me out was nice. I paid with a credit card. All went well. I liked visiting this store. I'd return when I'm in the area. Happy 2020, everyone! (500) read more

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I had a very bad experience..... I waited 20 min in line to see if they received my UPS. They didn't. There was some tension between the manager and I. I came up for two days, and still they did not have my item from UPS. It is an access point for UPS. UPS leaves items for me here. Guess what? UPS has missed placed my item. Even though I waited in line twice two days apart, the line was moving ever time. People are buying many things. People were happy. No drama. The manager was very helpful both times. There was a petite lady who is not young who was moving things heavier than her just to look for my package. So nice of her. Lost my package but gained confidence in Michael's. read more

My daughter is now 16 but when she was two and she was a little bored she would say Joannes? Michael's? We went there a lot! I haven't been there in a few years, got out of the scrapbooking habit, but needed some card stock to make some handmade cards so I went back in. Managed to spend $40 on one trip and $60 on another trip, got excited about maybe making some handmade cards again, maybe scrapbooking my daughters first 18 years. It is as I remembered it, every kind of craft you could want, I usually only ever go to the paper craft, scrapbooking, I did also buy frames for my kids' school pictures. The coupons are all online now but I did get 20% off my entire purchase, even though there are lots of good deals including the stickers I bought were only $.50. If you're stuck at home and looking to do a little crafting, stop in! read more

Crafts, crafts, and more crafts! This store overwhelms me, however I seem to spend my fair share of money here. The staff is nice and helpful when you can track them down. My daughter received a knitting kit, and even after I read the directions I still had NO idea how to do it! Michaels has classes you can sign up for and learn how to use the kit! She is a whiz now! That is a nice service! I like the 40% off one item coupon, it also aggravates me when you cannot not use it on the popular items. The prices are fair and they do have good deals. They also have a large selection of rainbow loom stuff... Seriously how much can rubber bands cost? ALOT! Lol! read more

Michaels - Arts & Crafts Near Me - Minnetonka, Minnesota

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There's always something interesting to find in an arts and crafts store. Today I was searching for winter themed stickers for a project and alas came away empty handed. Don't get me wrong, there were options, just none that worked for my needs. Employees were present but none asked if we needed help - I like the offer of help even if I on a look and see shopping trip. You'll find art supplies, silk flowers, scrapbooking, home decor, seasonal items, frames and framing services. If you're on the mailing list you'll receive coupons and deals from the corporate office to save money. You should have no trouble being creative with the items they carry or by taking a class. read more

Michaels - Entrance - Arts & Crafts Near Me - Minnetonka, Minnesota

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Five stars for selection, one star for prices. Never pay full price at Michael's. They mark everything up so they can bring it down to a reasonable price when they put it on sale or you use one of their coupons. Pro tip: coupons are usually good for only one item, so bring your friends and have them buy your stuff for you. With discounts of 30 to 40 per cent, you could even give them a commission for helping you out. read more

I love Michaels so much, but the last several times the line to check out and been insane. And if you place an online order, which is advertised as being ready same day, won't even be ready in a week's time. It's such a bummer but my business has gone elsewhere because it takes me half a day to get in and out. read more

Looking very organized, I think it's under new management because it was looking a little grungy a while back. All the employees I walked by asked if they could help me. I just needed some new colored pens for a little art I was working on and they had a very decent collection. Overall I liked the store. read more

Just waited in line 10 minutes to check out. When I left, 8 people in back of me. Poorly staffed - no customer service! Amazon next time.