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Michaels

2.6 (13 reviews)
Closed • 9:00 am - 9:00 pm
Updated a few days ago

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In store price guarantee showing that they price match and then beat the price by 10% once you bring evidence to the register.

Wouldn't recommend this place to anyone. First and last time purchasing anything here. I will stick to my online purchases. What I'm going to explain in this review is the reason why retailers like this are going out of business left and right and will continue to lose to the online shopping world. They (places like this brick-and-mortar store) bring nothing to the world of in-person shopping. Not a SINGLE thing to compete with the convenience, cheapness, and ease of shopping online. I came here for some Pigma Micron fineliner pens/markers. On Amazon.com, as you can see, the price is $9.18, shipped and sold by Amazon.com. At Michaels.com, you can see that the price is $21. In store, the price was $19.99, but I did not catch a pic because I didn't know I would be writing this review tonight. So, even if you take the cheaper in-store price at Michael's, that is an absurd 218% markup, and probably even more than that because I'm sure Michael's is getting it even cheaper than Amazon is selling it to me for. Alright. So that's bad enough. When you see stores like Michael's that mark stuff up hundreds of percentage points, you automatically think: RUN! BUT, I always do one thing first. I check for price matching. Because price matching is just one possible way for stores to keep up with online retailers... by making their prices cheaper, to match that of online retailers. In this case, for example, I could've saved over $10 shopping online at Amazon without even bothering to waste money on gas to get here. Okay then, well the Michael's website says their brick-and-mortar stores price match items shipped and sold by Amazon.com AND will beat the price by 10%. GREAT, I think! This is amazing and may be a reason for me to continue to shop here... but not so fast. I make it to the register and the young cashier automatically tells me that they do not price match. She speaks to her manager through a tiny microphone to ask about the situation. I present her evidence of the website stating they will do the price match and beat the price by 10%. After going back and forth for a bit, the manager finally gives in and tells the cashier to give me the pens for the $9.18. I make a small remark about the extra 10% off that the Michael's websites claim their brick-and-mortar stores will provide. The cashier does not even respond to that. As I leave, she apologizes because "we don't price match at all". Huh? So, at over 200% markup, y'all do not price match? Insane. Or should I reach out to corporate? Thinking that I will have to go up the chain with this issue as this store is problematic. Hopefully they all aren't like this. I won't be back, and I hope others read this review and listen carefully. It is YOUR money, and I cannot tell you what to do with it. But I suspect we ALL like saving money and not feeling like we've been absolutely cheated. And if you ask me, paying more than DOUBLE what an item costs online just to buy it in store is absolutely cheating the customer. Always compare prices online versus in store, people. And if you need the item today or would really like to have it this moment, check to see if the store in question does price matching. Otherwise, it won't hurt to wait for the 1- or 2-day shipping from Amazon.

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2 years ago

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6 days ago

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Spirit Halloween Superstore

Spirit Halloween Superstore

(3 reviews)

Looking for patriotic costumes for Halloween. I was very…read morethrilled to see this gigantic store filled with such a variety ! I helped my friend find a costume. We got him the nun outfit and then a suitcase. "Nun of your business " is the costume . Idea is from Bob's Burger. Very grateful to get a fun costume! Very helpful and kind staff! Stocking shelves and keeping things tidy . So hard working! And grateful for such talented designers .so many wonderful people making us so happy and cared for. Thank you . I would love to buy more costumes.

I absolutely love Halloween and every year we have a big party & always upgrade or add to our…read moredecor. The first time trying to find this place was a nightmare, I googled the phone number & got some poor random guys number, luckily he had a great sense of humor because I wasn't the only one who called him asking directions to the store but the number was his personal house line This store is located in the old Sports Authority building. They had very creepy animated displays to test & a whole hotel scene in the back of the store, reminded me of American Horror Story Hotel. I wish I had the money and space to buy that whole thing. I was happy with the selection of decorations, every year I try & do a new theme in one of my rooms & this year was "day of the dead" in my dining room. They even had our makeup for all of our costumes this year! Even if you don't celebrate Halloween, this is a fun free shop to walk around in.

Michaels - artsandcrafts - Updated May 2026

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