I have been here twice now to paint a mug & a little trinket jar. I love the selection of items…read moreavailable to paint, from mugs, to trays, chickens, piggy banks, plates, butter bowls, etc. The workers are usually helpful in suggesting the order of paints to use, giving ideas, or explaining how to use certain things like the lace. Both times my piece took 7 days to get back from them putting it through the kiln.

Extremely fun and a very good environment! I'd highly recommend going here! And there was an…read moreadorable kitten!

Great shop! Great owner and manager!…read more Very cool and stylish items that are unique. Best of all, the stock is locally sourced and locally owned.

Great corner privately owned and operated store. It has some really unique clothing items and…read moreacessories for little girls. I brought my daughter in and she had a great time picking things up and trying on outfits.

I am normally the person writing up GREAT reviews and feedback, seldom writing the bad…read morereviews....however this situation calls for a harsh negative review. I have to agree with Stacy B from 2/1/15, Kelli C from 2/27/16, Amanda A from 6/26/15, Jannie H from 7/25/12......HORRIBLE customer service! My experience with Kendall's Hallmark Store #5, 910-989-4545 My family received great news of our FIRST upcoming grandchild..... My son whom also happens to be a Navy officer purchased a sweet "Gigi" shirt for me over the Christmas holiday to announce the great news of our upcoming first Grandchild from Kendall's hallmark in Jacksonville, NC. I received the shirt during our Christmas celebration and we all had a wonderful time celebrating the good news!! But the shirt was too large....so before I left town we popped up to the hallmark store in order to exchange the shirt. As soon as we approached the counter we were met by an older lady and a younger one looking like a college student....but with quite the snippy attitude mentioning "they didn't take returns without a receipt and that they didn't take back Christmas items." I shared that we had just received news about our upcoming Grandchild and that the gift was not a Christmas item, but a Christmas gift...and that we didn't want to "return" just exchange since I loved the gift and shirt!!! I also shared that we had a banking receipt....My son pulled it up on his phone and they promptly said, "that is not a receipt, there is no barcode. Sorry we can't help you." Needless to say I was a bit shocked at the lack of customer care....and extreme lack of customer service. We promptly left the store and plan to NEVER RETURN. I am lodging a formal complaint with the Hallmark corporate office because this is not the Hallmark way of doing business. Save your time and money and don't bother supporting this particular Hallmark store....they are DEFINITELY NOT like the rest.....

I"m not sure about the reviews left but I have been coming here for every major holiday for the…read morelast two years and the staff, and there are multiple people, have always been the most friendliest and helpful people you could ask for in a store. I noticed it the first time I came in and its the reason why I dont even bother with going to different places.

The owners are amazing. They bring every framing request to a new level. I have never left this…read morestore without being blown away. I would travel hours to get their services if they ever moved. Total satisfaction.

They were both a pleasure to work with on my husband's project. They have a huge selection of…read moreframes and backgrounds. The quality was top notch and the value cannot be beat! They should have charged me more, LOL Incredibly happy.

Has all specialty yarn I need. Very wide slection of color and fabric. Everyone there is so nice!…read moreThey are also eager to help you learn! Highly recomended!

From the owner: The Tail Spinner has everything you need for any of your fiber arts projects: exquisite yarns for…read moreknitting and crochet, classes, books, videos, spinning wheels, looms, raw fiber, felting materials, and anything else you might need for your endeavor. Please feel free to stop in and visit - you're welcome anytime! But call first to get the store hours and make sure we are open for business the day you wish to come. -- Bring in your projects in for assistance and have a cup of tea or coffee and sit for a while! - Your Project is Our Passion! The Tail Spinner is a haven for fiber artists, knitters, and crochetiers and is devoted to the preservation of old time fiber arts and needlecrafts, including the use of spinning wheels, spindles, and looms. It is our mission to help you enjoy your craft, and customer service is our number one rule. We offer classes in knitting, crochet, spinning, weaving, and some others. Check our class schedule for more details. Evenings are open for you to come in and socialize. Sit and knit or crochet, or choose to spin or weave. This is also time to get help with your projects. It's a place for you to come and get away from it all.

Went in to meet the man who services the machines. After bragging about how good he was and how…read moremuch experience he had we agreed to bring my three machines to him for service. We explained to him that we were bringing them up to be worked on while we were out of town. I run a business off these machines so I needed them serviced while I wasn't using them. We told him that one machine was having a specific issue and it might need parts so I wanted it looked at right away so if parts were needed they would be in and serviced before we got back. He assured us they would be done and he would hold them in the shed until we came back for them. We told him the exact day we would pick them up. This facility is an hour and a half from our home. We drove up on the scheduled day. When we arrived he told us he had not even looked at them. He had gotten in so many machines while we were away that needed to be taken care of. Said he was just too busy to get to them and since we weren't waiting for them it wasn't an issue. Other people had a gun to his head. I reminded him that when we brought them in he had no other machines to service. He said yes but that then all sorts of things stared to happen. Needless to say we are completely disappointed in this not only did he lie to us about what he would do he proceeded to tell us he had a vacation opportunity come up so he was leaving town and could not guarantee when he could get them done for us. That he could possibly die tomorrow from all the stress. At that point my husband told him he was just being an ass and I told them we were taking our machines and bringing them to a different service location. I would never recommend this facility to anyone. When he had over three weeks to work on our machines and choose not to and proceed to say he was going fishing later. Not the work ethic or trust I would refer anyone too. Deeply, deeply disappointed

These folks are wonderful. I went in there for a last-minute plaque for our school. They came…read morethrough with an amazing looking plaque the very next day. They will be our go-to people for any future engraving, plaques, or trophies.

The staff was very responsive, texted me pictures of my options, sent me a digital draft, made…read moreupdates per my comments, and engraved a beautiful plaque for a friend within just a few days from start to finish. Great quality product- highly recommend!