Great craft store. Sadly they have discontinued their selection of white oval wicker baskets I use in my craft projects. No longer available on line as bulk item either. Hopefully they will bring them back by Easter. read more

Michaels - White wicker oval baskets for parrots to play with and destroy! - Arts & Crafts Near Me - Augusta, Georgia

My go-to place to buy immediately stylish picture and document frames in unusual dimensions (i.e.: 6x8, 11x17, etc.). The store carries also a huge selection of picture frames in 4x6, 5x7, 8x10, etc. Please remember to check their website to get a coupon. Yesterday, I got 40% off an item priced at retail price. You can check their clearance sections for prices much cheaper than their competitors on higher quality items. The check-out was efficient. It is easy to park on the shopping center parking lot. This business is located a short walk from a Target and Chipotle. read more

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I am VERY grateful that this place has been open and serving during the pandemic. I was able to get lots of arts and crafts done and completed and even picked up some new hobbies! The prices are wonderful and there's a wide selection of everything (but fabrics). This store is always a fav of mine for anything arts and crafts! Be sure to download the app for my exclusives and steals and deals! read more

Like all Michaels Arts and Crafts, it's overwhelming and congested. It's hard to find what you are looking for and where is the staff when you need their help. read more

Michaels - Arts & Crafts Near Me - Augusta, Georgia

This particular Michael's is decent but alot of time they are usually out of or don't have a variety of soap and or candle colors. When they are out then I usually go across the street to Hobby Lobby where I know they are fully stocked and have a wide variety of items. Overall this is a pretty good store. I would just suggest keeping their store stocked due to demand for certain items. read more

Less than mediocre customer service. Associates pass the buck to fellow employees & they don't return phone calls When you call the store you will be on hold for a minimum 15 minutes because different people keep picking up the phone asking what you need It appears their communication skills are weak You're better off going in personally one on one Management not so good read more

I wish I hadn't been suffering through a Michaels crowded aisle and very tight checkout lanes. Seriously, a place that sells wreaths that are 5 ft. tall only have about 7 inches of counter space to put the damn thing down? This was the hell I go to when I have nightmares about science projects and dioramas. I've never hated styrofoam balls more in all my life thanks to this place. I've been to this Michael's at least 3 or 4 times and have never once seen anyone walking the aisles to help out us helpless flops. I walk the aisles and around the stores at least twice for obscure little items 'cause the aisles are never labeled and the organization isn't exactly sound. But...but...they're the only place you can find sculpting clay, Thanksgiving decorations, decent frames and obscure candies so they've got me there. read more

It's a craft store. Sometimes they have what I'm looking for, sometimes not. If it's on sale the price is usually fair. If it's not I hope I have a coupon! Things can be expensive. The employees in the framing department a VERY helpful and friendly. They recognize you! How often does that happen these days in a chain store?! I usually pop in for framing, or if I'm in a crafting or scrap booking. Michael's tends to have a different selection than a Hobby Lobby. read more

Found some great items on sale, even though I prefer Joanns because they have a better variety, selection and better discounts. Anyway, I was in the area and needed some things for my project. So over al I am glad I found some things that I could use. read more

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GREAT EXPERIENCE! Ran in for some craft supplies and christmas boxes and the girl that rung me up was so sweet and patient and helpful!!! I only wish I hadn't lost my reciept so I could give her specifically the praise she deserves- it's hard to find good customer service anymore! Kuddos to her! read more

This type of place is dreaded by all men. This place is supposed to supply all your arts and crafts needs. looking around I saw a lot of items that looked very cheap and out of place like the expanding hose. (Why they had several displays of items like this in an arts and crafts store I don't understand). Going through the aisles I saw a lot of "mess" as far as stuff out of place stuff just thrown here and there and then a lot of opened and damage boxes. My gf was looking for Christmas items and just were not all that impressed. I got some sidewalk chalk and dry erase crayons and then was "greeted" by one of the worlds worst cashiers. I don't know what I did or said or what happened to her but her attitude totally inappropriate. Came here because their competitor was closed on sunday. Next time we will just wait until Monday and avoid this place. read more

Michaels is great when the employees aren't hiding in the back... I would wonder if they were understaffed, but as I was searching for an item or an employee to help me find it, I could hear at least three employees gossiping and bickering in the back. There were absolutely no employees on the floor and only one at the register, so I had to go over to the frame department and ask the person there for help. She called up the other employees over her radio and no one came, so she tried helping me out. Finally, another employee came out, without any sort of name tag or apron or uniform, with a mouth full of food asking me what I was looking for and telling me that they were probably out of it. Yuck. It's sad when I go around Augusta and see closed storefronts, but this is why that happens. read more