We've visited this store almost a dozen times over the past six months and we are compelled to write a review. Every single visit has been a horrible one and we made the decision today to put this Mom and Pop shop on the do NOT visit again list sadly. From losing our lengthy wish list we filled out for them to pull, to every visit encountering such rude sales staff. They make you feel like you are an imposition in every way.
Today was it for us however. We were in yesterday, made a purchase. This visit was met with two rude checkout women who highly questioned our coupon from Hallmark for a discount.... making us feel horrible. One item we opened when we got home we liked and wanted to buy another despite the witchy service. Called this morning to check to see if they were still there. The girl said "oh no we sold
Out of those sorry". We thought... they had half a dozen at the close of business.... surely not. So we drove to Aiken.... low and behold they there were, confirming again, it was just too much trouble to help a customer. This has been a horrible place to visit and try to do business with. And of course the managers were never "available". Investigate Hallmarks mission statement.... their representatives should be about helping customers connect, laugh, make a memory..... this store will leave you sad, angry, highly disappointed in many ways. We will gladly drive to another town outside of Aiken to shop Hallmark from now on. We would give this a negative star if possible. read more