Amazing place. The owner is so kind. We will be going back! Great fabric options. Positive…read moreatmosphere. I definitely would support this local business. Great prices too! ​

So friendly and knowledgeable! Decorator help for free on finest American made furniture. Selling…read morefine craftsmanship furnishings harder and harder to find. You can't be treated better or find better products. Buy the best from the best!

About two years ago I bought a beautiful leather couch there and was helped by Mariellen, who was…read morepatient and helpful -- never pushy like some furniture sales reps can be. She even visited my house to see my living room, to help me with some design tips that I asked for, and to measure my living room before I decided to proceed with the couch purchase. When I later returned to Dan-Rich to get a matching ottoman custom made, she helped me with that, too. The couch has aged very well and is as almost as beautiful as it was when I bought it. Dan-Rich has a lot of inventory packed in the showroom with a nice variety of price points. Doesn't feel all "chainy" and corporate like a lot of furniture places do. Definitely worth a visit to check it out. Recommend.

I placed a large flooring order totaling nearly $7,000 more than two weeks ago with the expectation…read morethat pickup would be straightforward. I even rented a cargo van specifically for the trip. Before leaving, I called at 9:00 a.m. to let the store know I was on my way to pick up my order. When I arrived around 10:40 a.m., the experience immediately went downhill. I stood at the customer service desk while three employees were present, yet no one acknowledged me or asked if I needed assistance. Everyone appeared frustrated and completely uninterested in helping customers. After waiting, I finally got someone to assist me. Unfortunately, it only got worse. By the time my order was being loaded around 11:15 a.m., the two employees handling the pickup were rude, short, and abrasive. There was no greeting, no communication, and no appreciation for the fact that I was picking up a significant order. I work in Greenville and rarely shop the Columbia location, and this experience reminded me why. The difference in customer service between the two stores is night and day. Greenville has consistently been professional, friendly, and helpful. Columbia, on the other hand, made what should have been a simple pickup stressful and frustrating. When customers spend thousands of dollars and plan their day around picking up materials, they deserve to be treated with courtesy and respect. Based on this experience, I cannot recommend the Columbia location. If you have the option, I would strongly suggest driving to the Greenville store instead.

Great selection and service. Jen was an amazing help! The store is very organized and it is easy to…read moremake selections.

This is a great family owned and operated yarn shop. The few times I've been in there, all three…read moregenerations of knitters have been there. So, this place has a lot of experience keeping it going. The wide variety of yarns will make you almost dizzy with delight. There are so many types of yarn and color variation. It's overwhelming, but in a good way. These are speciality yarns of high quality and as a result they are more expensive than yarn from big box stores. They have mohair and beautiful yarn from Australia, plus much more. This is not a shop where you can run in, buy a skein of yarn and run out. This is a place where you go and savor the experience of shopping for yarn. Drink in the beautiful colors, enjoy the music and conversation, contemplate the possibilities of your next creation and just escape from the rest of the world.

Avoid this place! Loose stitching, could NOT sew in a straight line, then created her own design to…read morethe garment that I did not ask nor want!

This is a viable alterations options. As a point of view, I am someone who has nearly all their…read moreclothes tailored or altered for different reasons, regularly. I am very familiar with the Columbia alterations and cleaning community because I take a lot of pride in my clothing fit and maintenance. Some thoughts below. Pros: - low to no wait to get service -multiple dressing rooms so you can try things on as they are helping others - they do offer excellent work - timelines provided are accurate - couple is courteous, helpful, and thorough in their recommendations. Always happy to support a family business. - large parking lot so never any issues getting in I only have one con but it is it important. They are the most expensive place I have tried in the area, that includes alteration shops by the lake and in forest acres. I would say they are $1-$5 higher on every single service than anyone else in the area. If the location and the speed of turn around is more important that you might be okay with it, but for me, I would only use them as a last resort. The work is good but not worth the extra ticket costs, for me, when others off the exact same level of service.

I went by Bistany's this morning to see if we could buy a stair runner and foyer rugs for our new…read moreold house. We bought these installed from Bistany's 8 years ago at our last home and were very happy with the service and the product. I was the only customer today, no other cars in the lot ... the salesperson was rude and dismissive. He took no interest in what I needed. I can tell you that in my 42 years in Columbia, I don't remember ever being treated so poorly. Again, very rude and dismissive. In response to your response, Peter. Not surprising that your staff found me to be the problem, given that they rely on you for their livelihoods. Yes, I was having a bit of difficulty explaining to you what I needed for our home, and you chose not to help me sort it out.  You had a choice to be kind and helpful ... or rude and demeaning.  My sarcastic remark reflected my frustration with your lack of helpfulness.  That is the only reason we are having this conversation.  I came to Bistany's because I had been treated nicely eight years ago ... and loved the stair runners and foyer rugs that we bought. Going forward, let me recommend that you treat your customers kindly, even if they are old(er).  Or especially if they are older and not as clear and articulate as they once were.  You might be lucky and get old(er) too.

Best place to go for rugs, rug cleaning or repair. You can tell they know what they're doing as…read moresoon as you walk in, and their staff is very helpful. Only rug shop we'll go to from now on.

I haven't bought furniture in 25yrs, so it took me a while to decide on a recliner, I went Memorial…read moreDay weekend, to catch some of the sales. I did browse for a few days before I finally purchased a lovely recliner! The showroom is a moderate size with quite a bit to choose from, you can do special orders if needed. The sales clerk wasn't pushy, she gave me all the deets and specials. I decided on a really nice comfy recliner, picked up the same day, so far Im happy with my purchase. They have been in business for a while, the staff all well trained and helpful. Yes I will buy from them again in the near future.

This was a great find, recommended by a dear friend! She bought a refrigerator years ago, and…read morestated no issues so far. They didn't have what I was looking for, but they had great prices on other items. The staff was friendly, helpful, and bathrooms very clean. Items may have a scratch-dent, but they give you a warranty on the appliances. I would make sure before you purchase. Its worth checking them out thru out the year, they get different items in weekly.

This is such a life saver and money saver. I recommend everyone at least taking a look at this…read moreplace. Great customer service and prices