Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

I worked with Arnold Reyes to secure car, homeowners, and umbrella insurance policies. He is highly…read moreresponsive and professional. Arnold made sure I got the best rates across all three policies, and he was able to expedite securing a homeowners policy for me to ensure an on-time closing of my new home. My mortgage broker even told me that we wouldn't have closed on-time without Arnold's efficient and judicious work, telling me "He got back to us really quickly, he's awesome!" I would highly recommend Arnold, Stuart, and anyone else in the State Farm office at 1717 W 6th Street, Suite 214 in Austin, TX!

I love Stewart now wake State Farm Insurance. We have had car insurance coverage with them for a…read morelong time but never had to file a claim. Recently I was in a car accident with my fiance and we were giving peace of mind thanks to Stuart and his team. They moved so efficiently and explained everything to us they made a huge impact on us as they kept us in the loop every step of the process. Thanks to Stuart were definitely sleeping easier now knowing that our car will be repaired with no problems.

Great rates and amazing customer service. This husband and wife duo truly make insurance a breeze…read more They are very prompt with getting back in touch..they even emailed me from Germany about some of the changes I had made. I have no complaints at all.

My wife and I moved back to Texas from Los Angeles and were in need of auto insurance and renter's…read moreinsurance. Jay and Chelsea not only got us BETTER, more comprehensive coverage, but it was also $400 less than what we had in California! ANNND, after 6 months Jay said that he should be able to get our rates down even more! Great company, great service, great people!

Bentley Insurance is a great group to work with! Friendly and helpful, they go the extra mile to…read moreget the best insurance prices through a powerful nation-wide network of providers. I like working with local Austin businesses and they are a shining example! Thanks Bentley!!!

Do you ever long for an insurance agent who you actually meet in person? Do you hope for an agent…read morewho answers his phone(not an assistant), who knows his business well, will work to get you a better deal, carries different programs to fit your needs, and will actually go that extra mile to get the job done? It had been so long since I had an insurance agent like this, I thought those days were LONG gone. But fear not dear yelpers, Charles Conder is here to save the day. After relocating back to Austin, I signed up with an agent who left the insurance business shortly afterwards. I was shifted over to a new person, who I never met. Whenever I called to get assistance, I was always shifted to some 800# or some assistant, and the whole experience left me wondering who I was sending all this money to??? I met Charles, and my first thought was "what a great smile". Sincere, honest, hardworking are adjectives I would use to describe him. So, sure he is nice and all, but he also got me better insurance for MUCH LESS than I had been paying. Bottom line is I got $200,000 more Homeowners insurance( as I had been underinsured), and added two antique cars to my already existing auto policy(4 cars total) for less money than I had been paying before. I saved over $300 a year to get more insurance, and the coverage was better. I have referred multiple people to Charles, and they all have been extremely happy. Bottom line is it doesn't cost you a dime to get a quote. Call him, you will be glad you did!

Growing up in a small town made things easy when you were picking who you did business with…read more Usually generations of people had weeded out the good ones from the bad ones, so you usually just went with who your family had used for years because they had always done a good job and done right by them. I recently had an experience that reminded me a lot of that with Charles Conder from Conder Insurance Agency. I had been carrying all of my insurance for years with the same company out of Houston because that's where my family had always gone, and that's where we always went. My experience with insurance in the past had been that it was kind of like a sore that wouldn't heal, and I just sent my check off every month to keep it from getting any worse. I met Charles one day when I was looking for office space for my business on West Lynn, and I stumbled in to his building after seeing the "for lease" sign the owner had posted on the outside. Charles walked me up to where the office was, bragged about the owner and the area for a while, and we ended up down in his office a short time later talking about who I was, what I was doing, and toward the end of the conversation I ended up asking him for advice on my auto insurance. We went through my policies one by one, and he laughed at some of them when he told me, "man, these guys really saw you coming", and others where he saw giant holes in the liability my business or me personally could be subjected to. Funniest part of the entire conversation: I was the one that brought up insurance, he never mentioned it one time. We sat there cutting up, and just getting to know each other. Just the sheer excitement of meeting someone that I felt so comfortable with and that was just honest to their core was something I remembered from home, and that I hadn't felt in a long time. Just yesterday he helped me with a commercial policy for my business that he spent over a week figuring out for me. We had to have it in order to do business with some of our biggest clients, and I had gone in circles trying to figure it out. Charles called me probably five times a day to assure me that he would get it figured out, was on the phone with our vendors even talking to them about what THEIR coverage was to see how we could work off of that, and around 10pm the night before last I get a text from him saying "got good news for you, stopping by your office in the morning with breakfast tacos. Bring a pen." He shows up at 8am the next day with policy in hand, and, as he said, breakfast tacos for not only me, but my entire office! I can't tell you how much I recommend this guy for your insurance needs. He is a principled and common-sensical guy who knows how to get things done, and spends a lot of time learning about you and your business so he can take care of what your needs are the right way. I have all of my policies with him now. Why don't you????

Highly Recommended. I've had policies with Craig Gore for 14 years. He's always been great and I…read moream always able to reach him via phone if I have a question or issue with my insurance. I've had auto insurance and renters through Craig, and I've recommended him to friends who have purchased homeowners insurance from him.

This group has been very easy to work with. I've had questions and requests throughout the past…read morecouple of years using this agency and I always get a fast response via email. They have found me the least expensive auto insurance plans with ease and most recently helped me with an issue via email during the covid crisis. Isla and Laurie have been especially helpful. I'd highly recommend them!

Erin knows her stuff. It's just like the commercials - it's not about the money, it's about having…read morethe correct coverage. Insurance is like another language to me and I'm 100% confident that I have the correct coverage knowing that Erin was the one to set me up. She'll even call me every now and then when something new comes up where I can save a few dollars. Example of her service: My mother recently moved here from out of state. I referred her to Erin for renter's insurance. She contacted Erin with the "recommended" coverage from the apartment complex and Erin immediately recognized that it was overkill. In a way my mom could understand, Erin walked her through exactly what she needed without any unnecessary add-ons. Then, during the move-in process, the leasing agent needed some documents urgently (with movers waiting outside). One phone call (during Erin's lunch hour) and 10 minutes later and we had the documents via email. If you want someone that represents a big company who is just looking for a commision, go with someone else. If you want someone that's an advocate for YOU, call Erin.

First off I have to start with how fantastic she is!…read more Erin really knows everything about the products she sells. If I have a question I know I can email her and get a thorough and timely response. I have been with Erin since December of 2013. Setting up my insurance (auto and renters) was quite possibly the easiest process I have ever been through. The whole process took maybe 30 minutes. Her company also insures people with American Staffordshire Terriers (which most companies don't) If that wasn't enough she is ALWAYS there to help me out. For instance there was a Saturday where I needed to get a loaner car at the dealership but didn't have a current paper copy of my ID card. I text Erin and within 10 minutes she had an ID card faxed to the dealership. She is a fantastic person and insurance agent. You will be in great hands with Erin!