Stephanie was very helpful! Good customer services! She found the best and affordable insurance! I…read morerecommend her very much!!! Also, Lili and Mona are great. They always try to help me any time I go. Great job

Tiffany is great and very knowledgeable! She has the customer's best interest in mind when looking…read morefor the best coverage.

Definitely fraudulent…read more David Whorton talks the talk to get you to put pen to paper, but he neither cares for your well-being nor understands the intricacies of insurance. We had the misfortune of working with Whorton Insurance Services. When we sustained damage, we contacted Whorton for help. They lied about filing a claim on our behalf to stall the process, then proceeded to ignore all further attempts to reach them. Eventually, David came around just to notify me that the claim was denied, but failed to provide any documentation or reason for it. When pressed on the topic, he hung up the phone and blocked my number. I had to jump through a thousand hoops, but finally confirmed that David lied about actually filing the claim, and was just hoping we would go away. Long story short, it turns out they're not even licensed to practice in our state, and are now under investigation by several state and federal agencies. Insurance salesmen are sleazy by nature, but these are not people you want to do business with.

I have been a client of Wharton for many years and they consistently find the best insurance…read morepackages for me, taking into consideration price and quality of coverage. Not all insurance is alike and it helps significantly to have someone working for you who can chose from a wide array of carriers to find the best fit for you. I didn't want to work with a company who only offered one carrier. You will likely never get the best fit that way. Everyone at Wharton that I have worked with has been very professional and easy to work with. Suzanne Barton is Super knowledgeable and extremely friendly. Insurance is never anyone's favorite thing to deal with but Suzanne will make it a great experience. I highly recommend you at least contact her for a quote.

Great team to work with. Super prompt and extremely helpful with any insurance related…read morequestion/issue I've come across! Highly recommend!!

Roberto and his staff were really great! He worked with me to have really good Auto & rental…read morePolicy at a much better price. He's saving me over $200 a month!. Also, this was a last minute call I put into him after getting very frustrated with the company that I had been with for over ten years. He had me insured and everything figured out the following day. Excellent customer service!

Today Tanya helped me figure out the simplicity of setting up the Beacon in my car, which turned…read moreout to be a lot easier than I realized. She was kind and patient with me. I also signed up for road service which was a lot less expensive than the road service I've had for the last 20. I didn't bother checking out a better rate because I'm pretty sure I have the best one for my car, rental and personal items and now road service. I'm very happy with this State Farm Agency under Trish and after a decade with them I have no interest in changing. Highly recommended!

I worked with Kim to transfer my auto insurance coverage from New Hampshire to Texas. Kim walked…read moreme through the policy components and the timing of the transfers from State Farm in NH to my new policy in TX. Thanks Kim! Amy C.

Why didn't I go to BKCW sooner?!…read more I went to BKCW recently because I was concerned I was overpaying for my insurance. I have used another broker in Austin and just bought a new car at the beginning of the year. My old broker got me new insurance for my car and told me the increase in cost was because the car was newer and had more technology so the insurance was going to be more expensive (made sense to me). They told me it was the best rates they could get me and I trusted them. I had my auto, home, and umbrella policy with them and the annual total was $3,149. After COVID I was looking at my expenses and for areas to save money. Out of curiosity, I had BKCW go to market for my insurance policies and they found even better coverage for me on all three policies for an annual total of $2,197! So $1,000 in savings!!!! I couldn't believe it! I am so happy with my new coverage and so grateful for BKCW helping me save this money. They were so helpful, understanding, and responsive. I just wish I would have done this sooner!

Great people and great service! They helped me with all of my questions and built a policy that fit…read moremy needs. I highly recommend them for any insurance needs or employee benefits.

Joana was excellent. Very knowledgeable, she explained and helped me with everything. Thank you…read moreJoana for the awesome costumer service.

Joana is the best. She has a good knowledge and extremely customer oriented executive. She has…read morehelped in my home insurance and given me the best price. Thank you Joana. Happy customer

I know there is a lot of negativity around insurance agencies these days. I just want to say I've…read morehad Statefarm covering my home and vehicles for quite some time. In the event that I've needed assistance, Luke and his team have been very responsive and helpful. I don't think there is much they can do personally to prevent the rising costs of insurance but in my experience they have remained competitive in their pricing when you do break it down for best overall coverage and customer support. I appreciate that they reach out to review coverages and also let me know ahead of time if there is a rate increase. The communication is better than I've experienced anywhere else.

can't say enough great things about my insurance agent Luke Ramsey. When my car was stolen it was…read morean incredibly stressful situation but Luke was there for me every step of the way and truly went above and beyond to help. He was always available answered all my questions and made sure I understood everything throughout the entire process. What meant the most was how much he genuinely cared. He didn't just treat me like a client he made me feel supported and looked out for during a really tough time. This has honestly been the best experience I've ever had with insurance. I'm so grateful for his help and would highly recommend Luke to anyone looking for someone they can truly trust.

I am pleased with the professional, helpful ,friendly service that I receive from the Jeff…read moreColeman-State Farm Insurance Agency. They always answer the phone in a timely manner as well as respond quickly to any email request. All my insurance needs are addressed immediately when requested.

I couldn't even imagine an insurance agency may be so utterly unprofessional and careless. I should…read morehave avoided it. I have already filed a complaint with the BBB and I'm in the process of filing a complaint with the ConsumerProtection of Texas Department of Insurance. I think the guys should have their license revoked. To recap, I was offered a better home insurance quote by your agent Kristy, accepted her quote and was ADVISED by her that my my insurance is ACTIVE and INSTRUCTED TO CANCEL my existing policy with another provider. "Yes, your policy was active and effective yesterday so you can definitely cancel your current policy." Today, I got surprised by a letter from State Farm notifying me that my policy GOT CANCELLED as of July 18, which means that I've had the house UNINSURED for over two weeks by now. Kristy didn't even care to notify me of this cancellation. It's only BY CHANCE that I learned about it reviewing the contents of my mailbox. If my house burns down today (or has burned in the course of the last two weeks) I end up with MILLIONS OF DOLLARS debt having done absolutely nothing wrong and just followed the agent's instructions. Now, what do you think Jeff would do??? NOTHING! He wouldn't even call me not same day and not the day after! Kristy wouldn't do anything either... I would like to point out the following that points to either unprofessional or extremely careless handling unfitting for just any insurance agency: 1. I was literally assured by Kristy that my policy is ACTIVE and that I CAN CANCEL my existing policy. My question on May 23rd: "Just to make sure, could you please again confirm that the policy is now active and I am safe to cancel the existing policy anytime. " Kristy's answer on May 24th: "Yes, your policy was active and effective yesterday so you can definitely cancel your current policy." 2. Kristy didn't even mention the possibility that the policy can be cancelled. So, I very reasonably rested assured that my policy is active as advised by your agent. 3. Kristy didn't even care to notify that the policy has been cancelled. It's only by chance that I learned it by reviewing my mailbox. Which has also resulted in my house being uninsured for over 2 weeks now and myself being exposed to potential millions of dollars losses. Having been surprised by this letter today I have tried to restore my existing policy with my former insurance provided and it has now turned out that I cannot do it. Moreover, they wouldn't even offer me a quote because I've got my policy cancelled by StateFarm. When I addressed Kristy with the request to fix the damage that she had caused she just wouldn't do anything... Yes, I am uninsured and exposed to potential millions of dollars losses because of his agency's faults. So what???