I've been seeing Dr. Nguyen for well over 6 years, and I refuse to see anyone else! (I won't even…read moresee his partner) I have absolute trust and confidence in Dr. Nguyen, as he's the only eye doctor I've ever had that doesn't overcorrect my vision! Everyone in the office is friendly, nice and patient, and really welcoming! I had a bit of an issue with the new Retina camera (I have sensory issues) as it emits a very high pitched noise (think camera flash charging, but the sound never stops and it's really loud) and they were sooo gracious and patient with me. Incredibly understanding! They let me husband in with some earplugs for me, and I was good to go! They had no issues with understanding this and letting him bring them in for me. I'm also a contact lens wearer, and have gotten many fittings here, and just ordered my first boxes of contacts from them last year as well, and it was great! I got my first pair of glasses done by them last year, and omg I'm in LOVE with them. As a previous patient of Costco, you couldn't pay me to go back there, or anywhere else (they've messed up my glasses so bad, they're unwearable, so I wasted a lot of money) With Comfort Vision, you get what you pay for, and that a very high quality care of your eyes and eye health! They're incredibly detailed, and through, and they really want to make sure you understand what your benefits pay for, etc. Thank you Dr. Nguyen and staff for all that you do, and taking care of your patients so well!

I'd give them 0 star. Denied access despite having vsp insurance and an appointment…read more They're total fraudsters with fake 5 star reviews from review farms and shouldn't be in business. Illegally asking her for a "Kaiser medical insurance" despite having a separate and valid vision insurance is illegal and just stupid. If they can do this to a 7-month pregnant woman , I can't imagine how they treat others.

Always quick to communicate and Dr. Barnhart takes his time to explain everything to you.read more

I don't see an eye doctor regularly because I luckily have good vision! I recently ran into some…read morepretty scary vision issues and called Dr Barnhardt's office. Patricia answered the phone and after explaining my symptoms she was able to get me in to be seen the next day. She was very calm, thorough, and organized. They had a user-friendly online patient portal to enter my health history and information. My visit with Dr. Bardhardt was pleasant. He was very friendly. He was able to catch that my optic nerves were swollen and he said I needed to be seen by a specialist at Swedish. He and his office worked quickly to get Swedish the information they needed to get me seen and they were in communication with me the whole time. I was able to get in at Swedish within days instead of months all due to their care and attention. And had I waited months, my vision would have been permanently compromised. I highly recommend Dr. Barnhardt because I could tell he and his office genuinely care for their patients. When I eventually do need glasses, I'll be going back!

3 stars because I had to reschedule at last min because there was no doctor available and another…read morestar off for not being transparent with their patients. Check in was easy and fast and inside is updated and clean. Plenty of parking. You will do usual eye check in stuff like measuring eye pressure and vision check. The only difference I had with this place was they didn't do dilation. At the end of appointment, they told me that retinal imaging isn't covered and i have to pay out of pocket after exam was finished. It would've been nice to let patients know ahead of time to choose either dilation which is covered under insurance vs retinal imaging for convenience but not covered by insurance. Ended up paying for $40 dollars for the scan and checked out in an hour. Overall staffs were friendly, but the experience left bitter taste in my mouth.

Amazing Service Experience Yesterday, the screw holding one…read moreof my eyeglasses arms on fell out. Obviously, I can't wear the glasses without the screw in the arm. I tried several repair kits, but none of them had the right-sized screw. I thought perhaps there would be an eyeglass store in Woodinville that might be able to help me. Fortunately, I picked The Optik. I sent an email as well as a text to The Optik. Approximately 20 minutes later, I got an email back from an associate named Lilly. Her email was very pleasant and inviting, so I drove over. A sign on the door indicated that they were short of staff and there might be a wait, but I didn't have to. Lilly was sitting right at the desk. She recognized me as I walked in. She took my glasses and said Please sit down and make yourself comfortable. I'll be right back. Who does this nowadays? In about 10 minutes, she was back out and said that she wasn't able to find the exact screw, but she did find a screw that she cut and used to repair glasses. Remember this: I had no appointment. I had not purchased my glasses there, and she didn't know me from Jack. I haven't had better service from anyone in the past few years than I received from her. Thank you to Lilly, and thank you to the owners at The Optik, who hire the right people with the right attitude and training. If you need new glasses or a minor repair, like I did, I highly recommend that you go to The Optik.

I have been going to Dr. Eng for 10+ years now and have received excellent service. The office…read morestaff are gracious and very friendly. I enjoy going in for my appointments and being greeted with a smile and a familiar face. Dr. Eng is great person and very kind. He does a very thorough examination and takes the time to explain what he is doing and why. Laurie (Ophthalmic Assistant) is cordial and will do whatever she can to make you feel comfortable. Hannah (Optician) has really good taste and has a great talent for picking out the right style of frame for clients. I would highly recommend Redwood Eye Clinic to the public. Thank you, Eileen Wallace

Very clean. Very modern. They handled our double appt really efficiently (my young son and I)…read more Being new to the world of having to need glasses they were very helpful and knowledgeable and answered all of my naive questions in detail. Highly recommend.

We took our one year old for an eye exam here. The doctor was really good with little ones and did…read morea thorough exam.

Everyone was friendly and professional. Dr. Salud is excellent - very knowledgeable and explains…read moreeverything he is doing. I highly recommend and will continue to go here for all future appointment.

Alderwood Vision Source is an excellent place to get your eye care. The place is clean, excellent…read moreCustomer Service, wonderful Providers, Dr McKinney is so caring , professional and wonderful Provider. I travel 66.3 miles to receive my eye care it is worthy .

Terrible customer services! I ordered my contact lens few times. Payments were charged but no…read moreproducts received. I had to call and asked to find out that they never placed the orders. It caused long delay and they never called patients to inform issues occurred. This time even worst, I waited 2 weeks, never received my product. I had to call again. They told me my prescription expired after 2 weeks!!! Never call patient to inform issues occurred, payments charged but no products received!!! Do yourself a favor, don't do business with this eye clinic!!!

Today I had a terrible experience visiting Dr. Zheng Zheng. She was very rude and inattentive, and…read morealso sick and wearing a mask. She immediately started speaking to me in a raised voice, didn't say anything about the condition of my eyes, and simply wrote a prescription for the contact lenses I showed her and which I'm currently wearing. And for all this I paid $145. I do not recommend this doctor.

Dr. Tan was the absolute rudest doctor I have ever seen in my life. If I could give zero stars I…read morewould. I have been here before but never have seen Dr. Tan, I strongly recommend you avoid him!

Went to see Dr. Walker for my eye exam today. She was so nice and so through regarding my eye…read moreexamination. I also appreciate her new eyes examination equipment's as well. I would definitely go back to her for my examination again.

My experience was mixed. For the eye exam, Dr. Walker is polite and efficient and did everything…read moreexpected. I also went because I had dry eyes and she looked at my eyes, had me blink, and told me about a treatment they offer (not covered by insurance). I said I would think about it and went home with instructions for home care, recommended eye drops and antibacterial eye wipes, and a follow up appointment. At the follow up, Dr. Walker put in eyedrops to check my tear film, examined my eyes, and told me about their treatment offering. I asked if the home therapy had been helping and she replied that she didn't know, she had not put in the drops last time. Since I thought the purpose of the follow up was to see how the home treatment was going, I left a bit surprised. Please note that 3 stars isn't bad. Yelp defines 3 stars as "ok."

Mark up was way too high! There's also not any option to make it any cheaper, all they do it's to…read moretry to maximize your insurance money and get even more out of you for out of pocket. $615 for a pair of single vision glasses, compared with costco that's $160! What a joke! Kicker is that they don't even give you a cleaning cloth for how much they charge! Never again!

The cost was dramatically more than other opticians. I didn't want to spend any more time finding…read more"In Network" providers, so I accepted their pricing. Never Again. There are Many other options available at significantly lower cost.

BUYER BEWARE! BOTTOM LINE THERE ARE NO REFUNDS ON FRAMES…read moreBella Vision in Bothell displays dishonesty and unethical practices from the time you arrive. I would strongly encourage you to find another company other than Bella Vision in Bothell for all your vision needs. If you are strictly looking for frames, they are not refundable; there are no signs stating that anywhere in the store. It is also not mentioned when you are checking out. Nikki, the store manager at Bothell Bella Vision requested that I fill out a form the day I bought the $200 Ray Ban frames. I didn't feel it was necessary so Nikki stated "I did not have to fill it out"; it was never mentioned that it was a warranty. When I called two days later to return the frames, I was informed because I didn't sign the paperwork, the warranty was "NULL and VOID". There was a day break from the time I bought the frames before Thanksgiving, and they were closed Thanksgiving Day and Friday. I stayed in town for the weekend to physically stop by on Monday to discuss the frames I bought; they were too big. I told The optical rep, not Nikki, there are no signs anywhere stating frames are not refundable. She said "we tell everybody". I said you didn't tell me! She asked me if I wanted to buy another pair of glasses. Really, another pair of nonrefundable frames. I asked if that made sense to her; she said, "yes". I requested a copy of the alleged warranty paperwork; the sales assistant refused to cooperate. There is no such warranty documentation because I went to another Bella Vision store in the local area and requested the warranty form; it does not exist. It is simply a form to get your name, address, email and phone number possibly for future business. The form is for them not to benefit you. This is how Bella Vision makes money and stays in business by deceiving customers. They tell you after you buy the frames there is no warranty. Unless you get your eye exam, frames, contacts and glasses there, it will not be covered under warranty. I recommend you read the reviews before doing business with this company. Bella Vision in Bothell lied about telling me the frames are not refundable and lied about a warranty for frames. BY THE WAY - the best way to tell customers THERE ARE NO JREFUNDS ON FRAMES is to display signs stating "NO REFUNDS ON FRAMES". There should be a law that a sign displays NO REFUNDS. Be mindful to ask the right questions before you do business with Bella Vision of Bothell. The fact that frames aren't refundable I can live with; however, the dishonesty, lying, deception and unethical business practices is unbelievable! I wish I had read the reviews before going there. Rarely do I write reviews! If there was a zero rating, I would gladly give it.

I've gone to Walmart vision the last few times while I was unsettled, it was just easiest because…read morethere's was always one around. Now that I'm in a place I'll be for a while, I wanted to find someplace to keep coming back to and get familiar with. After looking around, I decided on Bella Vision. Each and every one of the staff was kind and helpful. I interacted with four or five of them. I brought in my new patient form and they were pleasantly surprised I had been prepared. Some places in the past would get annoyed if you weren't, but here they were fully prepared to help you get started. I got the rest of the paperwork from one girl, and handed it to another once I finished- who were both just soft and polite. I was early, so I took a look at the frames while I waited and was helped by another woman to pick out a different color in my selection. She was totally willing and ready to look at each and every color if I wanted. So grateful for their patience. I saved her some time and asked what the blue ones were and got that picked out before I was called back. The beginning tests were quick, and the woman doing them was just as kind as the rest. Finally I went back to see the doctor. All-in-all I was running on time, so I was happy, but my high recommendation polishes off because this was the first doctor to really sit down and tell me what was wrong with my eyes. The first Walmart doctor I had gone to had said it looked bad, but barely explained the full extent. So, for years I went around not knowing how scarred my eye is, and thinking it was just bad astigmatism. I'm so glad to feel like I really know what's going on with my vision and feel like the whole staff cares.