Shoe Village offers impeccable customer service. When I had a question about my order, I received a…read morepersonal response almost immediately. And I am so pleased with the Joya shoes I purchased -- they're the most comfortable walking shoes I've ever owned.

Nice selection. We received excellent customer service from Eric today who helped my mom try many…read morestyles and sizes.

DSW Queens Blvd is very convenient when we spend the day shopping nearby. I'm not sure what…read morehappened to my review as many times as I've been to this store. DSW has a great rewards system that gives you points for your purchases. My daughter needed new athletic shoes and loves New Balance. I wouldn't pick white because they get dirty fast. Maybe not when she has a treadmill in her bedroom! If you can't get to the store you can use the reward bucks and order online. The selection is huge. I'm recommending. Easy check out and no issues with customer service here. We do go weekdays.

Usually shop online. Had several issues with ordering online like mismatch pairs sent as well as…read moreshoes that do not fit properly. DSW staff has been helpful with returns. They have been great with taking back shoes that were ordered online. What I try to do is to exchange it for another shoe and pay the difference. Lately, I have not been able to do this here because the merchandise is not available or it's the type of shoes that I do not usually wear or my size is not available. Yes, it is always better to go to an actual store try shoe on and then purchase. Since COVID everyone is ordering online for safety precautions. Your refund will reflect coupons and discounts used when you first purchase. Always remember to bring coupons and let checkout person know that you be using them.

Short and sweet; the store is small so you can find what you want if they have it. The man that…read morehelped me find brown shoes was fantastic. Unfortunately their sizes were a bit too limited considering I'm a giant-footed male but I felt comfortable and well attuned too. Not to mention, the prices are quite reasonable.

Beautiful shoes, great customer service. I'm addicted, can't wait until they put out the new fall…read moreshoes.

I have been a long customer I no longer live in New York but when I come throw I pass by and buy…read moremy daughter sneakers he has been around since flushing was the spot to hang out at.

Very bad service, the worst service I have ever experienced, my friend bought shoes there. The size…read morewas too big , then when he brought it back, and they refuse to exchange, and said it was dirty, but my friend didn't wear, and can't speak English then have to leave, when I went there speaking for my friend, the shop assistant was so rude to me and even said I didn't bought shoes from them, I wasn't their costumer. Finally , I have to call 311 to report this, I really want to warn everybody they are not trustable and they are exaggerating . Let me show you guys the pix that they claimed ' dirty' on the bottom of the shoes. It's unbelievable!

This Nike Clearance Store is a worthwhile stop if you're in the neighborhood. Lot of clothing and…read moreshoes! Tons of people in here. I did not find anything today but I'll be back!

Customer service is terrible. Same item exchanges not allowed for the same item just a bigger size…read morethat you bought the day before.

I stopped by this store in a whim after some online orders with another retailer were lost. The…read moreyoung woman (from Brazil but I regret not remembering her name) was so incredibly helpful. I went looking for a small purse, but ended up inquiring about at least 15 pair of shoes. She was pleasant, patient, attentive, and very personable. I spent more than intended, but I will absolutely be back after such a lovely experience. I also love both pairs or shoes I bought and so happy to take them on vacation with me.

I've been coming here for long time always best shoes and good service!…read more Good quality! Thanks Tsakiris Mallas for beautiful shoes !

Today I went with my son and niece to Eneslow Shoes & Orthotics to look for rocker shoes for…read moremyself, and it was such a wonderful experience. We had first stopped at another orthotics shoe store that didn't carry any rockers. My son then remembered Eneslow, where my niece had previously purchased her shoes and was extremely happy with them. She actually wore her new pair when we went back, which says it all! When we arrived, we were fortunate to meet Raul again. He had helped my niece before, and once again he was so patient, helpful, and friendly. He really knows his products and immediately understood the type of rocker shoe I was looking for. He took his time with us, answered all our questions, and made sure I felt comfortable with the choices. Raul was just as attentive and helpful with my niece as well, which we truly appreciated. To make the day even more special, my son surprised me by buying two pairs for Valentine's Day. It was truly such a thoughtful Valentine's surprise and very much needed! I absolutely love my shoes. Thank you son. My niece brought herself new shoes as well. Thank you to Raul and everyone at Eneslow for the excellent service and care. I highly recommend them to anyone looking for quality shoes and outstanding customer service.

Staff very helpful and products diverse! I appreciated their time and care to suit my needs. They…read moreeven searched something online for me that they thought useful, but they themselves didn't carry. Old-fashioned concern for the customer beyond the profit-is-all mind-set. I did buy 3 pair of shoes (one that worked in bad weather, one fancy and one everyday summer. All worked for my specific needs of Achilles tendinitis. And, all were stylish choices not found at mainstream shoe stores. A big thank you!

Donot use this site, I have been waiting on my shoes for 3 months, they sent me 3 pair all the…read morewrong size, it is absolutely ridiculous, I can't get a refund nor have I receive my merchandise. again do not waste your time or money.

my cuz told me about sneaker station in flushing and they have a good selection of footware and…read moreprices are reasonable. i am getting a pair of sneakers in old school style in la. gear and i was happy and surprised they still make them as they are my favorite sneaker brand and even with plenty of other brands and styles available, its la gear for me .80 bucks for a pair is a bit steep but the sneaker employee told me that they dont make new la gear sneakers in high volume and supply is limited which prompted me to purchase 2 pairs after all. glad i tagged along with cuz to sneaker station in queens and they fit like a glove with comfort.

This is an easy 5 star review. I've been visiting Marty's shoe store for years since I discovered…read moreit. Used to live and work close by to Marty's in Whitestone so it was super easy to get to. Now that I live much further away, I still drive to Marty's because they have wide widths and they have shoes that fit. Trust me when I say this, finding the right shoe size is actually, for me, one of the hardest things about shopping for shoes. And on top of things Marty's prices are reasonable they have brand name shoes such as Dr Scholl's, Bostonian, Timberlands, Easy Spirits, Naturalizer, Rockport, Aerosoles, Cobb Hill, Life Stride, Totes, Sporto, Hush Puppies, etc. There won't be any Prada, Christian Louboutin or Jimmy Choos here though! IMHO DSW, sorry, has sucky shoes because most of the shoes at DSW are fashionable, expensive, and are very very uncomfortable. At Marty's they have the right combination of reasonable price, comfort and good styling on their shoes. It's my favorite shoe store. **Marty's shoe store website has a $5 off a $19.90 or more store purchase. If all my pairs of shoes are over $20, I just purchase them separately with a coupon for each pair.

I've been to Eric's shoes several times with a friend and this time I'm coming to purchase. I…read moreneeded boots , why? Lol, because of the snow and slush and I was late buying this year. This is an expensive place to shop but there are prices on n the low end. it's a comfort shoe place and if you want comfortable shoes, well you know, this is the place for it. I love to engage sales associate to see what level they are on. There's levels to sales and there's a developed skill for persuasion for closing a sales/getting a customer to buy or walk out empty handed or to make an actual purchase, one or more shoes. Sometimes it's the customer that knows whether they are buying or walking. Let me explain, briefly! A cordial greeting and offering assistance is key. You have to break the ice. I used to work for Bostonian/ Clark and Bakers Shoes. They had beautiful boots for women. Anyway- I greeted and broke the ice. The person said that they didn't have money to buy. Reading the potential customer - they were staring at the boots for about 5 minutes. I told her, it doesn't cost money to try on a pair of boots. Conclusion, she waked out, boots in hand. Commission sales mind you! On today 1/28/26 one sales rep greeted and broke the ice but did a relay to his associate. So I picked out the shoes that wanted to try. Levels - the customer comes in with one shoe in mind the sales rep should bring other styles close to desired shoe or another color. So I picked the shoes and made his job easy, very easy. One thing he did that I loved, he serviced me giving undivided attention and assisted me with putting on casual socks and help me put on the shoes. I had dress socks on and it gives a different fit. CONCLUSIONS-I walked out with multiple boots in hand. I basically sold myself the boots and scored $10 percent off. There are areas of improvements - if you greet the customer, seat the customer don't pass them off to someone else. Pro tip- aleays ask if there's a promotional sale. In my case. The promo was advertised. I'm a happy camper today willing to.... Inspire more, Yelp more!

This place is the best! They answered my call on a Monday when they were closed. They helped me…read morecancel my original online order and place the order again so that it could be expedited overnight. They walked me through the process. They called me back to make sure I was able to place the order appropriately. And they made the overnight delivery, all on their day off. Rarely see service like that anymore. They were so understanding and accommodating. I live in Texas and wasn't able to get these shoes delivered to my rural area from anywhere else without it taking 7 to 10 business days. But this New York store came through for this Texas girl. So impressed!