I've been to Eric's shoes several times with a friend and this time I'm coming to purchase. I needed boots , why? Lol, because of the snow and slush and I was late buying this year. This is an expensive place to shop but there are prices on n the low end. it's a comfort shoe place and if you want comfortable shoes, well you know, this is the place for it. I love to engage sales associate to see what level they are on. There's levels to sales and there's a developed skill for persuasion for closing a sales/getting a customer to buy or walk out empty handed or to make an actual purchase, one or more shoes. Sometimes it's the customer that knows whether they are buying or walking. Let me explain, briefly! A cordial greeting and offering assistance is key. You have to break the ice. I used to work for Bostonian/ Clark and Bakers Shoes. They had beautiful boots for women. Anyway- I greeted and broke the ice. The person said that they didn't have money to buy. Reading the potential customer - they were staring at the boots for about 5 minutes. I told her, it doesn't cost money to try on a pair of boots. Conclusion, she waked out, boots in hand. Commission sales mind you! On today 1/28/26 one sales rep greeted and broke the ice but did a relay to his associate. So I picked out the shoes that wanted to try. Levels - the customer comes in with one shoe in mind the sales rep should bring other styles close to desired shoe or another color. So I picked the shoes and made his job easy, very easy. One thing he did that I loved, he serviced me giving undivided attention and assisted me with putting on casual socks and help me put on the shoes. I had dress socks on and it gives a different fit. CONCLUSIONS-I walked out with multiple boots in hand. I basically sold myself the boots and scored $10 percent off. There are areas of improvements - if you greet the customer, seat the customer don't pass them off to someone else. Pro tip- aleays ask if there's a promotional sale. In my case. The promo was advertised. I'm a happy camper today willing to.... Inspire more, Yelp more! read more

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I went there for years I hope that Eric's shoes stay open for many extra years I like going in person. I don't like ordering on line. The workers are always ready to help you get the right fit read more

Erics Comfort Shoes - Shoe Stores Near Me - Williston Park, New York

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Ordered and paid for a pair of shoes online. It took them six days to notify me that suddenly they were out of stock of what I had ordered. Their website and inventory need to be synced better. Disappointed first-time (and last-time) customer. Hoping I get my money back... read more

Good deals and service. Peter was great. I bought shoes two pairs of shoes about a 18months ago and came back for more.

You can not come to this store to purchase shoes and not feel that your in a five star shop. This place has every shoe you can think of. They also have a very wide range of prices, some inexpensive and some very expensive. A very wide variety. I usually go shoe shopping 2-3 times a year. When I see there newspaper coupon for [usually 10 off one pair and different amount for multiples] I take a ride down. It seems that everytime I come into the store their busy. That's a good thing. The sales people are usually handling multiple people and they do a very through job. They are always pleasant to work with. They are friendly and extremely knowledgeable. They also have a complete line of laces and shoe polishes. You can't go wrong coming here and I happily recommend them. KUDOs to the team at Eric's Comfort Shoes. read more

Erics Comfort Shoes - Plenty to choose from here. - Shoe Stores Near Me - Williston Park, New York

Amazing shoes to wear fit right and comfortable keep coming back for more with family and friends

I have not received item I ordered. Very long wait. Please contact me. Your company is local therefore I thought it was a positive aspect to place an order. Thank you. read more

I ordered some Ara shoes from ericcomfortshoes.com. i had some doubt about the size so I called the store and was promptly helped by a professional salesperson. My shoes were shipped the very next day and got them quickly. They have a very large selection in their web site. Will definitely order again in future. read more

Steven was very patient and kind fitting my 94 year old diabetic mother. He was knowledgeable and took great care in finding the correct shoe for fit and style. I appreciate such excellent customer service. read more

Thank you so much for helping me find the right shoe and not giving up on me no matter how many times i came to your store !! I am so grateful for all of your help - you guys are THE BEST!!!! read more

I just returned from Eric's Comfort Shoes and am absolutely thrilled. If you like to be catered to , ask for Harvey. Old school service , I was cheerfully greeted as I entered the store. I explained what I needed and was " qualified " by the salesman. I was given many choices , with full product information.He slipped many pairs of shoes on my feet until I was completely satisfied. What a great shoe purchasing experience , just like when I was a child. I will never ever buy shoes or sneakers online again ... Thank you Harvey , I will be back ... " BRAVO " !!! read more

Did my summer sandal shopping this week at this store and found the widest selection I could have hoped for. Andy, my salesperson, demonstrated the patience of a saint, as I don't have the easiest fit. So, it required his making many trips back and forth to the store room. Be aware that the store's return policy allows exchange or store credit, only, within two weeks of regular price purchases of shoes that are unworn and in resalable condition. The store has a wide range of manufacturers and price range, and with an inventory of 5,000 pairs of shoes, it's likely that those seeking comfort, fashion, or both, will leave the store happy and, at least, with one new pair. read more

I've being going to this store for years Always good assortment and helpful staff Highly recommended read more

I have been coming here for years and my experience has always been good. I came today with exchanged shoes and the salesman was rude and the manager or owner was even worse. I will never come back again read more

I have been shopping at Eric Shoes for the past 10 years! I must say they are the most professional and knowledgeable staff. Always a large variety of Shoes, sneakers and sandals to choose from as well as lots of accessories for events!! No need to shop anywhere else! Stacy S. read more

Very rude salesman I was checking out what was was available due to my recent foot conditions. After spending maybe 10 minutes and one pair of shoes for me to try. I said thank you and I wanted to think about it. He told me that I was confused and wasted his time. This is obviously someone who should not be in sales. I have to say that another salesman who must have overheard showed me a pair that was more fitting to my needs on the way out. In this age of internet offers personal service is the only thing that can bring us into brick and mortar stores. I did check the internet when I got home and they were $25 cheaper. read more

The sales staff is wonderful. I have been purchasing shoes for over ten years and they are always well made and durable too.

I have been scouring the internet for a pair of discontinued Hoka Arahi's. It took me weeks to find a site/store that had them in stock before finding Eric Comfort Shoes. Albeit I was sketched out by the negative/mixed reviews from both Yelp and Google, but it's a small business so I took a leap of faith-- GIRL. IamsogladIdid. Here's the thing: I knew EXACTLY what I was looking for (since I tried on the specific style in another mom&pop shop in town, they just didn't have the exact color&series I wanted). So here's how things went down: -I called in and asked if they had the shoe I wanted in stock in their store, the associate confirmed they had one left in my size (6.5D) -I said I wanted to place the order online, the associate told me it would be easier to continue the order through phone, but I didn't listen ‍ -Placed the order online, only to find out the next morning that the order was cancelled because it was sold out (I was heartbroken) -I decided to call again to ask why it was canceled when I confirmed they had one left in stock, and to see if there was an error -The associate informed me that their online orders are based solely on supplies in the warehouses. He confirmed he did have it still in the store and that I can place the order with him-- so I did (I was back to being a happy camper who felt like she just struck GOLD!) -BUT, I was still skeptical and tbh a bit worried about fraud since I'm allllll the way in Arizona and this is a small shop in NY. Unfortunately, I have trust issues with buying online but hey, it's not like I haven't had terrible experiences buying from Macy's or other big-name department stores just the same. So I tried to keep my faith in this small business. -I was, however, pretty adamant that I wanted confirmation of my shipment with a tracking number as soon as they send it out. The associate said he will call me as soon as they get it. Nice! -The next morning I received a call, and he gave me the tracking #, and said it should arrive within 4-6 business days. I was SO relieved I had some sort of physical confirmation to reduce my doubts. Well... lemme tell you. It arrived not 2 DAYS later. Again-- all the way from NY to AZ. (THANK YOU USPS!!) And here are my beauties. Fresh out of the box! Yes, it looks like the were very gently tried on in the store, but I'm not complaining. I LOVE them. And I am so glad I put my trust in their business! read more

Erics Comfort Shoes - Some dirt on the bottom as if it were tried on once in store. But hardly noticeable! - Shoe Stores Near Me - Williston Park, New York

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Just like the "old days" when one is helped putting on shoe and fitted properly. Huge selection, best to ask to save time. A little pricey yet I walked out with the most comfortable and well made sneaker EVER!!!!! read more

I bought a pair of Rieker shoes. They were 139.99 marked down from 149.99. With tax, the shoes were $150. I saw the same shoes on Amazon for $109.00. This store is over priced. I'll go and look at their shoes but I'll go to Amazon to see if I can get them cheaper. Buyer beware! read more

I HIGHLY recommend this store!!! They have the best shoes, sneakers, boots, dress shoes for women & men!! Everyone there are extremely nice!! There prices are reasonable for the quality of there merchandise!! They have beautiful handbags!! Oh my!! Wallets!! I can go on and on.... You MUST GO!! Every color you can't even imagine, they have it!! You will find, styles, YES!!! Stylish GALORE!! Trust me you will leave there in the most comfortable shoes you have EVER WORN IN YOUR INTIRE LIFE!!!! Grab a pair of sneakers, you will RUN LIKE THE WIND!!! read more

Great selection and very knowledgeable and helpful salesperson. Would definitely recommend to a friend.

Been coming here for over 15 years! From selection to service it the best place to buy shoes- and they are in the middle of their anniversary sale! It is imperative that we continue to support stores such as these! read more

Do not deal with this company!! I ordered an item that their website clearly shows is in stock. 6 days later it still hadn't been shipped, so I called them. The employee who answered claimed they can't sell the one that's in stock because the manufacturer no longer makes it. The website doesn't say anywhere that it is out of stock or that they have to get it from the manufacturer. Also, they apparently weren't going bother to tell me that. The guy claimed he sent me an email a few days ago, but he obviously didn't, as, if he had, I would have gotten it. Incorrect info on their website, and they were appareantly just going to keep my money and never say a word to me. The idiot even tried to get me to order a different shoe that is not even the same style! Needless to say, I will not deal with this lousy company again. read more

Good shoes, good services. Reasonable prices, with some sales at season end. Rare to find this anymore and I appreciated it. Has good brand selection of many fine brands. Had heard good things from other customers. They were right. read more

Went to store to buy work shoes for son. Salesmen recommended 300 dollar shoes. Said they would last for years. Seven weeks later soles worn through. Went back spoke to manager. Abraham. He said he would call company with problem. After 3 days I had to call him. He said nothing thay can do about it that he called. I picked up shoes called company myself and thay sent a pickup for them. Looks like they will be replaced. Can't ship at a store where the manager lies. I was told he never called. Be aware lying thieves work here . Go anywhere else. read more

Very poor experience x 2 - Twice in the last 8 months I have ordered a specific running shoe model/size/color from this vendor only to receive a message several days later that the shoe was "out of stock". However, as of today, that combination remains posted to the website. Not sure what is going on, but at the least, it is a poor business model/sloppy website management. Use caution and don't get your hopes up... read more

Eric's is an old fashioned retail store in the sense that their salespeople approach you to ask how they can help! Personal attention makes them stand out, especially when I had to return something and find a better solution. Their prices may be a bit high, but it's worth it for the service--with a smile!--that you get there. I was looking for shoes for my husband with velcro closings, rather than laces. The first style I chose didn't fit right, so they helped me find another style that would be better. I will return. read more

This was my first time ordering from the store. I called the store in advance telling the exactly what shoe and size I will order. I asked them, if the shoes they are selling are brand new. The lady on the phone said "of course they are. We don't sell used shoes". I got the shoes for a birthday gift. However, when I open the box it was clear that the buckles were adjusted from the markings on the leather. Also, there were pieces of dried cut grass.. It almost felt like someone worn them in a field... The birthday date is too close to return or exchange. I don't have another gift and these were specifically requested from the birthday person. So I was forced to clean them and hope the person who received them does not notice the markings on the leather from the buckles in more than one (original spot). I am pissed because I paid full price for brand new shoes and this is NOT what I got!!!! I wouldn't be ordering from them again! read more

Such a disappointment! This was my first visit and very unlikely that I will return. Like a WuTang concert, there were a few salesmen around, but only two customers being attended to. After 10 minutes I attempted twice to get the attention of a salesman who ignored me at first before making a colossal effort to direct me to take a seat. I, eventually, left without ever being acknowledged, again. Having to wait did not bother me....only the poor customer service. The one star is simply for their decent selection. read more

Horrible experience. Did I just experience discrimination? This was my second time at the store. I was in the store for 30 minutes without a sales person attempting to assist me with my purchase. I found a shoe that I liked so I walked to the person at the cash register to assist me. Suddenly the sales person that repeatedly ignored me by passing me without asking if I was being helped, incepted me prior to reaching the person at the cash register and he asked can he help me. Well, he brought the shoes that I liked and a few other pair of shoes. HE was banging the boxes like he was upset. He gave me a pair of shoes to try without removing the protective insert. No customer service at all. HE was of older balding man of asian descent maybe from India , Bangladesh etc... HE was just rude! The entire experience was horrible. I shared with the person at the cash register of the poor customer service I received. The sales person said that it was busy. BUT, HE DID NOT APOLOGIZE. I told him EVERYDAY I am busy at work but I still provide customer service. I was in the store because I received an email about a sale. I am on their email list because of a $500 sale that I made perviously at that store. I was the only customer of color in the store. read more

Nice selection, service. You can get many brands, even if it is not displayed in store.

Big surprise- short story. At first glance, the store didn't seem that inviting, but I was here for a purpose! The service and accommodation was unbelievable. Edwin was , honest, knowledgeable and very efficient. They're now on my go-to list. read more

Purchased $100 (according to Eric shoes) shoes. Went home and found list price of shoes $66!!! Then found them at another vendor for sale price of $47. Called Eric shoes to see if they would alter price to some degree. No, this is what their supplier provides. Their policy: only will give store credit or exchange for two weeks. Disputed the policy and told them we would not shop there again. Management then agreed to give full refund as I was returning shoes the day of purchase. So disturbing: Inflated prices and so many individuals (including seniors and fixed incomes) with foot issues being misled. read more

The worst store ever, keep away. Don't know how to fit shoes. Salesman nice, manager doesn't do the right thing. read more

Love this store! They have a large selection of comfortable shoes in all kinds of styles and fashions

Once again, I am so impressed by Eric's shoe selection and staff. There are so many different choices in every possible size, width and variety. My sister and I were fortunate to have been helped by the kind, very helpful, professional and caring Michael Anthony. He patiently provided us with many choices until we found exactly what we needed. A small shop like Eric's has what many larger store chains lack... true dedication, putting the customer first, personal attention and knowing their inventory inside and out. We felt safe shopping there with Covid 19 still an issue. A perfect experience and we are so grateful. We'd never shop anywhere else for shoes or boots! A special shout-out again to Michael Anthony. You are the best!!! read more

It is great to be able to try on shoes in person when I shop! I found some great stylish comfortable shoes in their collection. I really love the Aetrex styles they carry. Will be coming back for sure next time I'm in the area! read more

I came I. To get comfortable shoes and did not really get the warm and fuzzy feeling that I usually get from Halpetn Shoes in Rockville Centre. Totally different feel at this place. Purchased one pair of shoes but was not impressed with staff or shop. read more

Horrible service purchased over the phone was billed immediately shoes were never shipped. Spoke to them and was told need to drive to their store to get a refund. I would Never recommended using this store read more