I've been to Eric's shoes several times with a friend and this time I'm coming to purchase. I…read moreneeded boots , why? Lol, because of the snow and slush and I was late buying this year. This is an expensive place to shop but there are prices on n the low end. it's a comfort shoe place and if you want comfortable shoes, well you know, this is the place for it. I love to engage sales associate to see what level they are on. There's levels to sales and there's a developed skill for persuasion for closing a sales/getting a customer to buy or walk out empty handed or to make an actual purchase, one or more shoes. Sometimes it's the customer that knows whether they are buying or walking. Let me explain, briefly! A cordial greeting and offering assistance is key. You have to break the ice. I used to work for Bostonian/ Clark and Bakers Shoes. They had beautiful boots for women. Anyway- I greeted and broke the ice. The person said that they didn't have money to buy. Reading the potential customer - they were staring at the boots for about 5 minutes. I told her, it doesn't cost money to try on a pair of boots. Conclusion, she waked out, boots in hand. Commission sales mind you! On today 1/28/26 one sales rep greeted and broke the ice but did a relay to his associate. So I picked out the shoes that wanted to try. Levels - the customer comes in with one shoe in mind the sales rep should bring other styles close to desired shoe or another color. So I picked the shoes and made his job easy, very easy. One thing he did that I loved, he serviced me giving undivided attention and assisted me with putting on casual socks and help me put on the shoes. I had dress socks on and it gives a different fit. CONCLUSIONS-I walked out with multiple boots in hand. I basically sold myself the boots and scored $10 percent off. There are areas of improvements - if you greet the customer, seat the customer don't pass them off to someone else. Pro tip- aleays ask if there's a promotional sale. In my case. The promo was advertised. I'm a happy camper today willing to.... Inspire more, Yelp more!

This place is the best! They answered my call on a Monday when they were closed. They helped me…read morecancel my original online order and place the order again so that it could be expedited overnight. They walked me through the process. They called me back to make sure I was able to place the order appropriately. And they made the overnight delivery, all on their day off. Rarely see service like that anymore. They were so understanding and accommodating. I live in Texas and wasn't able to get these shoes delivered to my rural area from anywhere else without it taking 7 to 10 business days. But this New York store came through for this Texas girl. So impressed!

I found this wonderful store on my visit to Long Island. There are multiple locations and they have…read moreshopping online too. They have 2 smaller buildings with accessories and shoes, and a large 2 story building filled with clothes. The selection is amazing. Casual to dressy clothes in many, many styles in so many different fabrics. They had so many beautiful winter items on sale but I was concentrating on spring. The salesperson Sheila, was very helpful and made called another store to see if they had a certain jacket in my size. The prices are so reasonable and the quality on most of the pieces I looked at was great.

The Best shoes on the Plant is Fox's in Mineola, A great collection of fashionable and timeless…read moredesigns, very affordable. More than than The Super Three ladies , so Helpful , I mean hands on and professional , They are like shoe Therapy, everytime , Thanks ladies .

It is a wonderful shop with great staff. They have a great selection of dresses for wedding guest…read moreand mothers of the bride and groom, etc... Josephine does a wonderful job of altering your special occasion gown.

Snooty customer service. Offered very limited selections to try on despite being very open to any…read moredesign/style, color, and even price. Budget was not a limiting factor yet what was offered for me to try was. Sales people seem nice but very reserved and expressionless. Never offered introductions upon entering. Despite all of this, I was easily granted an appt. when I needed one and I was the only one in the shop which has a lovely, super clean boutique feel. If only the staff were more welcoming and receptive from then get-go. Self-reflection is in order here. The minimal inventory I did see were classic, quality gowns that can be customized, but nothing truly unique about the style and materials.

Spot on - and not sending $$ to Mr. Bezos (as much as I love him!)…read moreMy son found he had outgrown his scout pants and his trip was imminent. I checked out Walmart and they didnt even have green cargo pants. Being that we live in Mineola, figured lets try Robert's. The sales lady was very friendly and helpful, and we found the exact size and type we were looking for. I was able to pick up some other items I needed while there, and the pricing was very reasonable - actually, equal to what I would find at dept stores, and competitive with Amazon.

I love this store!…read more First the lady that runs it makes you feel so welcomed. My son who is not a person who likes to dress up, needed his communion suit. We went in just to get an idea back in late February - pre pandemic. The owner take care of him and made him feel so comfortable. She was so friendly he insisted we buy a bomber jacket for him there. Of course he loves his bomber jacket! What 8 year old wouldn't. A number of moms have asked me about the jacked and I always direct them to Roberts. In February I planned to shop around for his Communion suit. When we left my son turned to me and said "I want to get my suit from there." Don't take me to more places I like her suits and I want to get it from this store. Surprised, I said "fine we'll come back in a week or two." Needless to say... the world shut down from the Coronavirus. His Communion was delayed until September. When we were notified of the new date in September my son turned to me and said are we going to Roberts? I need to get my suit, and I only want to go to that one store. He got his suit - he picked it out and felt so handsome in his navy-blue, Italian suit. He looked amazing but I'm bias. The two women in the store had masks on and handled my son who finds everything itching or restrictive perfectly. I can't say how much it meant for him to love what he picked out after living with so much uncertainty. Thank you thank you! His Communion day was a very special day. It was the first real celebration we have had. We have shopped at Roberts for Cub Scouting great as well.

I would avoid this place. Bought about $100 worth of shoes and my wife tried to return or exchange…read morea $20 pair. She didn't have the receipt and when asked what she paid was called a liar and told that the shoes were only $10. So either we were overcharged the first time or the other employee acted very unprofessionally at a minimum. I understand that they may not take exchanges or refunds without a receipt but they didn't need to call her a liar either. Was there on a Sunday at 3:45pm.