Stopped by this Dick's, because I was looking to get an Owala water bottle for my wife…read more This Dick's is a massive store. They have quite the selection of everything. I asked an employee where the Owala water bottles were, and he happily told me where they all were. There was a huge selection of water bottles. I needed one that was on a higher shelf, so I asked an employee nearby if they could help me grab it. He happily helped! At checkout, the register attendant was also very helpful and friendly. I think the staff at this Dick's is a great group of people! I solely want to come back, because they were so helpful!

This DICK'S location is a big store, with lots of available inventory on the shelves. There was a…read moretime after the start of the pandemic when there weren't any free weights, bicycles, and most everything related to these two things, but it looks like their suppliers have caught up with the demands and shelves again are getting full. The store is clean and everything looks like they're organized in logical places. I came here to look at running shoes. The shoe department is very spacious and has a large amount of shoes. However, the shoe inventory is stored away from the sales floor and an employee needs to help you by bringing your shoes to you from the back. I walked around the department, looking at running shoes, hoping that eventually an employee would also be walking through and help me, but no employee ever showed up. There were a couple of shoes I was semi-interested in, so I decided not to actively look for an employee. I was impressed by what they carry, like lots of items for camping, fishing, water sports and athletic clothing for all ages. The golf department is rather large. I ended up walking to the tennis department and selected some tennis balls. Got into line and waited ... and waited ... and waited. It took about 15 minutes of waiting for me to get to the next open cash register. Two employees were at the separate cash registers, and they were busy with their customers the entire time. If I was in a hurry, I would've most certainly put the can of tennis balls down and left. Nice clean store, and lots of great looking inventory, but attentive customer service is very much needed here.

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

Easy to get in and out using the parking garage that is attached…read more Staff was friendly and the line moved very quickly. Great selection of sports cards!

Went to this Dicks store and met Gavin who works in Golf ! Can't say enough for the great…read morerecommendation and the personal experience! If your looking for golf equipment you must go see him thanks Gavin!

I came here clueless about what to get for my husband for a weekend getaway to the mountains in…read moremid-May. Patrick assisted me and even looked up my husband's sizes as he is a frequent shopper at this shop. I appreciate the assistance and the free hemming service available for clothing. I saw a coupon for 15% by signing up for online emails, so I got this discount as well. The cashier was also extremely amiable and I appreciate the great customer service!

My friend dragged me here because she is obsessed with their stuff. When we came in the place was…read moreempty and there was literally no staff there...but okay I'll go with the flow. Later a young guy shows up out of no where and proceed to totally ignore us. I don't care how cute their stuff is...I'll pass on this store and order it online...

One of the quickest & easiest online shopping experiences I've had. I ordered two folding tables…read morefor an outdoor event& within 30 minutes received my order confirmation & ready for pickup notification. Curbside pickup was just as easy. Within 5 minutes of checking in, a friendly associate brought out my tables & loaded them into my vehicle. I later returned one table & received the same excellent customer service. I was in & out in under two minutes. The seamless experience & outstanding service earned a repeat customer. I'll definitely be back to shop for my new patio chairs.

This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

Fit2Run, The Runners Superstore is a retailer stocking running shoes from well-known brands, plus…read morerelated apparel, accessories and gear. We went through so many different shoes and tried insoles with each pair after doing a foot scan. The Aetrex foot scanner is super cool. They were so patient and kind. The prices are very competitive. Absolute description of top notch customer service. Some of the great brands you will find here are HOKA, ON, Asics, Brooks, Nike, Puma, New Balance, Skechers and more. They have shoes for men and women of all sizes. The place is located inside the Perimeter Mall. I would definitely recommend this store to anyone who is looking for comfortable and right size shoes.

The sales representative was very nice, helpful and knowledgeable of Lids product line. She was…read moregreat at offering an up-sale of the product. I almost got the additional embroidery done on the hat that I purchased. I originally went to Lids to purchase just a shirt, but the sales rep let me know there's a sale going on with buy 1, get 1 half off. I couldn't refuse the deal. I made a mistake and purchased the wrong hat and came back later to exchange and everything went smooth. The hat I exchanged for was less expensive so she had me fill out the return receipt and advised that the difference would be automatically put back on my card. Since I don't live in Atlanta, I'll send my sister to this Lids to get my favorite team's sporting apparel. Great job to Lids at The Perimeter Mall.

The evening I visited, our online order that was delivered to their store was temporarily lost in…read moretheir backroom. Apparently, there is often confusion with shipped items and a general lack of organization at this location. Happy for us, the employee finally did find the shipment (after coming out once to tell us no such shipment had arrived). Good establishment as long as it's for merchandise already on display!

I had an amazing experience at Fabletics thanks to Lexi!!! She had great costumer service and she…read morewas very interactive with me. She signed me up for the membership and explained all the benefits. Great store and employees!

Went to Fabletics at the Perimeter Mall and had the greatest shopping experience EVER! Between the…read moresales associate Reyna M. and the manager Jermaine with their dynamic sales skills and love of gab, I tried to buy ever item in the store!!! TBH, they will have you feeling like you look absolutely terrific in every thing you try on. Got home and tried on outfits again to be sure they weren't gaslighting me and to my excitement they were not. The garments I did purchase were worth every penny. No buyers remorse here. My only concern is that there is a Fabletics close to home. I'm gonna go broke!!!

Woah, this place was overpriced. Used sporting goods should be cheaper than new and some tennis…read morerackets are extremely used and still 75% of a new price. Also at no fault of their own they do not have many roller blade sizes. The bar weights were overpriced as well. Maybe other items are a deal but the two we were interested in were not.

Secondhand sports store that, sadly, I have to say also comes with secondhand service. Play It…read moreAgain Sports is a store that buys old sports equipment and resells it at a lower cost. I've made two trips to this store - the first one with very good customer service, the second one with not so good customer service. Having never purchased golf clubs before, I went to Play It Again Sports on the recommendation of a few colleagues. On my first trip, I was referred to an employee who was very knowledgable about golf. The employee did an excellent job answering my questions and was able to set me up with a used set of irons and a putter, while giving me a good explanation of different products in the store. I returned for a second trip after my driver broke, expecting more good service. I asked one of the employees if they fix golf clubs. He abruptly told me that clubs are not fixed, and spoke in an attitude that he didn't want to be bothered. I asked if he knew where I could fix clubs, and he shot back that I should check Google. Then, I asked him if someone could help me decide if I should buy a new club instead of fixing it - which was when he sent me to the golf club section to figure it out on my own. I would expect an employee at a store that sells sporting goods, but doesn't fix them, should know where to fix sporting goods (the answer, which I got from another source, is PGA Superstore or a club repair shop at a local golf course). At the very least, I should be referred to another employee in the store who would know - if not information on repair, at least information on what I could purchase as a replacement. If I knew what to buy, I would go to Amazon instead of going to the store. And to be honest, I would recommend that you shop on Amazon instead of coming here. Good customer service which was sadly followed by an episode of very crummy customer service. I'd much rather spend more money at a place that treats me better than save a buck coming here.

What store only gives your teenager one shoe to try? Never in my life have I been to a store that…read moreonly gives the customer one shoe to try. Management, please reconsider your policy. You will lose business from moms wanting to buy their kids new shoes. I am going next door to Footlocker.

Shoutout to Ash at the Perimeter Mall JD Sports! She is the absolute best. She was so helpful and…read moreknowledgeable, making it super easy to find the right sizes for my grandson. If she isn't the manager, she needs a promotion ASAP! Thanks again, Ash!