I always see advertisements for Academy Sports but I had never visited the store before. The staff…read morewas helpful and the store was neatly organized. They had a lot of clearance sneakers and they sold roller skates too. I also liked that the store opened at 8:00 AM.

The customer service associate on the floor are not very helpful. They are worthless and walk…read morearound on their phones! The selection of products are low quality at best. Shop elsewhere if you can. The prices are high and not very many sales discounts or promotions for customers. The value is less than stellar!

I had never been to this special location I was told that it was because their facility had…read moreexperiences. They have Golf practice, climbing wall and a batting cages which no other locations have them Colin, who helped me with my selection for the World Cup was very very nice nice and I had never been to this special location that had experiences. They have Golf practice, climbing wall and a batting cage. Collin who helped me with my selection for the World Cup merchandise was very nice ! I had just a little time before they closed and he was willing to pick what I needed and what size and have everything ready for me all I had to do is pay for it when I got to the cashiers desk. He was accommodating and had asked special permission to have the special merchandise ready for me I was surprised how everything ready so I didn't have to sort through dozens of shirts and not find what I was looking for. It was the easiest shopping ever. I will definitely return to this location!

This is the best sporting goods store IMO. They have a great selection, staff smiles and are…read morefriendly. I like this location. The renovation helped too. Hopefully they'll stay successfully in business-we don't have many options left for in store shopping. The value is always get what you need and pay for it or you get what you pay for! Thanks Ms. Diane for all of your smiles & laughs while shopping. You make any shopping experience great

Moved to the area recently. First visit was to check it out and purchased some sub sonic 22LR…read moreammunition for the range. Was greeted immediately and purchased the ammunition I was looking for and at a reasonable price. My next visit was because my S&W 5.7 had jammed the day before at the range and I was unable to clear the spent round. At 70' years of age my hand strength and dexterity is not what it once was. Again, I was greeted upon entry and asked what I needed. Explained it and he examined the pistol and managed to pull the slide back with concerted effort. Checked out the gun, removed a sliver of brass that was likely the culprit. He then cleaned the weapon and handed back. Was done gratis. IT's rare I rate a business 5 Stars. Those I do have to go above and beyond.... which is why I rated Preparedness Depot 5 Stars. They have a reasonable inventory with decent pricing and from point of view a customer centric business model. Definitely my "go to" shop going forward.

This is a great spot. The folks here are friendly and helpful. I had a rifle shipped there and it…read morewas a smooth transition. I like to purchase my ammunition there. I recommend checking this place out.

First-time gun buyer…read more Marci and Mace were very kind, patient, and helpful. I will return for the Gun Safety Seminar and the Introduction to Handgun Safety and Marksmanship course. Thank you very much for your time and your assistance today.

amazing customer service. helped me buy my first hand gun and walked me through all features and…read moreoptions for each brand and size. huge massive store so they have about everything you're looking for. they have a range attached so you can rent your gun and try it out before buying. great store.

Passed by today. They are no longer there. Place is empty. Permanently closed. Never saw a notice…read morethey were closing down.

We were in town for a baseball tournament. Such a cute little store that it's deceiving! They carry…read morejust about anything and everything for the great outdoors. We were impressed. Especially with the fella working ON Memorial Day (owner maybe?)...he was super friendly and knowledgeable. I found the coolest beach blanket for a GREAT price. Can't wait to use it! Thanks for being open so we could experience such a neat place. Keep up the excellent work!

Their 19th anniversary event was a JOKE. No one offered me tickets for drawings . Don't see any BBQ…read moreanywhere. Don't have any great sales.

Need Faster turn around on getting guns worked on. Need more computers and staff especially on…read moreweekends.

I went to this local location on Saturday I have spent thousands of dollars in this particular…read morestore while shopping I had to use the restroom and to my surprise it was very very nasty. I would think with all the sales this location brings in they would keep the restrooms more appropriate for customers and clean restrooms more often because there was no way I was using that restroom so I left without purchasing my items because I needed to use restroom. Academy you need to do better as this is unacceptable P.S I noticed I put this Review on the Kennesaw location the accurate location is here in Cartersville, Georgia

Great selection! Too bad it will never get to your home…read more AS+O promised the delivery of a very important item to my house by last Thursday. When it didn't come, I figured it was a simple mistake because "We promise it will be there by Thursday at 1PM, here's an email with tracking info to prove it!" sounds almost identical to "Yeah, we're really not trying to get this to your house by the time your party starts and we are terrible and we hate you." So I figured I might have just heard them wrong. But, nope, the tracking number backed what I thought I heard. So Saturday morning when it still had not arrived, my wife called them. Did they correct the problem? No. What we heard over the phone was an AS+O employee insinuating that it was somehow our fault it had not been delivered-OUR fault for believing the associate who had apparently just straight up lied to us about the delivery time-, no apology, and news that it would be delivered the following Tuesday (today) between 1-6PM, well after the party and birthday for which we had selected and purchased our gift. So, right now it is 6:30 on Tuesday- the very Tuesday during which it was supposed to have been delivered between 1-6PM. I hope AS+O Cartersville owns a DeLorean, because our item is still not here. UPDATE: The ping pong table arrived an hour after this post. The box was ripped wide open from one side to the other. Clearly the integrity of our package had been compromised. We sent it back. Called AS+O, they again tried to explain how their shipping works to me in a condescending manner instead of making things right. We will never (NEVER!) shop here again. Not even if there's a plague and the only cure is a combination of sporting goods and terrible service. Plague me.

I like this spot because they have a good balance of shoes. I've bought Salomon's, Dunks,…read morevolleyball shoes and clothing for the entire family before. The only downside is they don't always have my size or my 12 year old daughters (9.5 in women) size. But when they do... we're stepping out FRESH!!!

Apparently, no one told me they had the worst customer service ever. The manager on down…read moredisappointed with their lack of solutions for an issue. Email corporate if you not getting reasonable answers. They responded within the day and solved the issue with ease.

The Hiram Academy Sports + Outdoors location has a great buyer and selection of clothes and shoes…read morefor kids. I've gotten lucky a few times with sales. On my last visit, I was lucky enough to experience their 40% off already reduced clearance sale and they had some items for my preteen for his current size & his next size up in styles/brands he likes. I have NEVER gotten such great prices in an Academy store, outside of the occasional clearance shoe. I was also able to use a store coupon for my son's baseball equipment which helped us save an additional 20% off his needs for the spring season. The staff was friendly & patient as I leveraged my coupon at check out and if I had any questions while shopping. I also appreciated their price check scanners to help me verify totals when selecting items. On a previous visit, we were able to score some nice basketball shoes that were reduced as well. With this in mind, I like to come in and browse from time to time because I never know what I will find. Some days we don't find much and others we find great deals. I like this location.

I ordered a bike online and it was cancelled from a different store, so I contacted this particular…read morestore to make sure they had it.. Alexander answered the call and he checked the store inventory to see if what I needed was in stock. After being on hold for 2 minutes he came back and told me they had 4 of the bikes in the store. I wanted to get it assembled in-house, he then informed me that because of the Covid they only have an assembler coming once a week and they have been there for this week already.. BUT that he would go check the floor to see if there was one already put together for me.. there was 1!!! I asked him would he hold it for an hour for me and I would be there to pick it up.... I walked in, asked for him and he had already pulled the bike down off the rack for me and had it ready to go.. Everyone in the store was pleasant and wearing masks.. this was a great experience for me..