Excellent service! Joyce was patient and cheerful and made our shopping visit worth the time and money. She was attentive and accommodating at every turn. Gift suggestions and price checks... all done without hesitation. Thanks a bunch! read more

ABSOLUTELY AWFUL CUSTOMER SERVICE. I will never shop at any Michael Kors ever again due to the terrible experience I had today. If you look at picture I attached and think that everything on this display is $89 you would be WRONG. I grabbed one of the bags on the bottom and took it up to checkout in which the associate working told me that I should ask for a manager bc that bag is $169 not $89 and she has told them multiple times to change it and they don't. I took her suggestion and had her grab one. Before I could even spoke to the manager she came out very combative and with an attitude. And stated that the sign only spoke for wallets and the top row. When I pointed to another display that was labeled $199 I asked "okay so is the top of that $199 and then the bottom $300 since this is how that works apparently?" she told me that they were obviously the same collection so no, as if I work there and know the difference between their collections. As a customer the advertising is very misleading and the sign does NOT say "$89 wallets", "$89 top row only", or even "$89 and up" it simply just says a price. I worked retail for 8+ years so I know that when things like that happen any reputable business would uphold the sign and then move the merchandise to where no one gets confused. Not only was the customer service AWFUL, the manager gave me a bogus customer service line. My mom was also going to buy a $200 purse but put it back bc of this. The have lost 2 customers that shop there regularly for purses and wallets and buy multiple a year for the last 10+ years over this. Absolutely disgusting. read more

Michael Kors - Misleading signs - Accessories Near Me - Bluffton, South Carolina

See all

We were here on vacation and shopping for a new purse for my wife. The salesperson was very helpful and of course the products were great. We ended up getting a great deal on a really nice purse. We are both happy !! read more

Bags, clothing and accesories that are very nice; a little pricey but what do you expect from decent quality clothing! This store is amongst many different stores in an outlet. read more

Out of all of the MK stores I have been in, this has to be the friendliest staff !!! I love going in there and browsing through the store.. usually it end up getting a new purse. ;) read more

Michael Kors - Oh please , for christmas Mama !! Lol - Accessories Near Me - Bluffton, South Carolina

Love it! James and the boys were awesome, great service! Great staff!

I like Michael Kors' products - the workers were pleasant and helpful. If you buy from most Michael Kors' outlet stores, there's a no return policy - so pay attention to the signs at the cash register or ask the clerk. I've never had a problem with Michael Kors products so I never returned an item but I listen and look for things like that for my fellow shoppers. read more

Every time I go to this store, the personnel are soooo very nice. My mom is elderly and disabled and the workers here are always so helpful, even when they are super busy. Merchandise is great too! Love this store! read more

I searched everywhere to find the lilac purse I wanted and I finally found it here! It was $100 off too! I went back to get the wallet a month later and they didn't have it anymore but they were very helpful trying to find it. read more

Bought a lovely bag at Michael Kors at the Tanger Outlet, Hilton Head. The dust bag given to me was for a smaller bag. I called Michael Kors and they sent me the perfect dust bag for my new handbag. No questions asked, just an apology for the wrong bag (which was folded and hard to tell the size). Couldn't believe the customer service via phone. Charlie Russell - SRus79@aol.com GA read more

My friends and I were in the area doing a little outlet shopping on 1/3/15. We popped through the MK store but decided not to buy anything. After we made it home, a 2 hour drive, of course we were kicking ourselves for not buying the bags we'd looked at. The next Saturday, 1/10/15, we made the 2 hour drive back to HH with the specific intention of hitting the MK store with our wallets blazing. Once we walked into the store we noticed 1 of the bags wasn't on sale as it had been the previous weekend. No problem, but it never hurts to check, right? My friend innocently mentioned to the "sales boy" that the bag had been on sale the weekend before... before she could even ask if it was still on sale, the "sales boy", in his best Sex and the City demeanor, said, "That's because this is a dynamic company and we can change prices at will. That would be like you going to a store after Black Friday and demanding they give you the Black Friday sale price. That would be like you going to a car lot and telling them what you wanted to pay for a car... and you can try that if you want to but they would probably laugh in your face!" All of that was said without giving my friend a chance to get a word in, and as she and I stood there, open mouthed and dazed. I informed the boy that "a little sass goes a LONG way". We then collected our 3rd friend and left... WITHOUT BUYING A THING. I took a week to think about it before I called the store manager, who informed me that he had just taken over on Tuesday 1/13/15. He talked over me, said he thought he knew who the sales boy is and would "follow up" with him. Say what??? Michael Kors at the Tanger Outlet in Hilton Head, SC = a place where no matter how much money you have, you can still be 'Pretty Womaned'. I will NEVER attempt to shop at this store again. read more