The absolute worst! We were here for an hour and a half. 45 min for them to even take back the…read morepatient. 30 minutes to complete the work physical. All because the doctor had her bank card hacked! Horrible service. Completely ruined our evening. Never will I step foot in that place.

Best doctors, PAs and Staff around. Always caring and takes the time with each patient to make sure…read morethey have all their questions answered.

My family and I have went to Dr. Pickett's office for years. We have never experienced any issues…read morewith his staff before but, today was extremely different and I am quite frankly very upset with one of his staffed Doctors. My sister in law went into see Dr. Pickett but, she was handed to a Dr. April (not sure what her last name is). She was very demeaning to my sister in law about her weight. Ms. April actually had my sister in law crying in her office. I understand that a physician job is to assist their patients with their health but, to be point blank "your fat" is completely rude and uncalled for. She was very unprofessional.

Terrible service. Scam on price. 400.00 office visit. 75.00 additional to me. A reccomend ER visit…read morewhere they laughed at us and said they could not believe we were sent there. STAY AWAY!!!!!

First let me start by saying how disorganized and incompetent the office staff is. No one at this…read moreProgressive Family Care Office communicated to the physician I was referred to, no one faxed over my information (even though I called to remind them and confirm that they had done so), and no one seemed to know where my chart/information was when I called on numerous occasions. Secondly, this office charged my insurance incorrectly (even though I stated multiple times I was there for a problem). I was ignored and they sent a bill to my insurance which was coded "New Patient Visit". Unfortunately, my insurance does not cover preventative visits and refused to pay the bill as it was coded. I informed the office (as did my insurance once I filed a grievance) to change the billing coding and the office refused. Flat out refused. Lastly, while my insurance was going over my claim, and I informed the office, Red Bud Regional sent my bill to collections without informing me. End result, I had to pay in full for an apx $400 dollar bill for a "new patient visit" which I was only seen for apx 20 minutes by D. Konya. Fair warning, don't go to this office.