Highly recommend. I reached out on a Sunday morning and Carlos came the same day. Very reasonably…read morepriced. Will definitely use Carlis again.

Carlos was a great communicator, punctual, and efficient. He worked quickly and was kind…read more Everything we needed, he took care of. I recommend using his services, and I would do it again!

George and Darnell arrived on time and removed old furniture and even some extra pieces which I had…read morenot intended to remove until Darnel advised to take advantage of the optimized space left in the truck. Great service and will be a future repeat customer

I'm extremely disappointed with my recent experience with 1-800-GOT-JUNK?…read more I scheduled a furniture pickup over the phone--not online--and was explicitly told by a representative that my items would be donated and that I would receive a donation receipt. The on-site team reiterated the same information. That assurance was the deciding factor in choosing this service. To be clear: I would not have selected this company had I known this would be the outcome. After paying nearly $400 for this service, no donation receipt was provided. In this economy, that's not a minor issue--it was a key part of the value I was told to expect. When I contacted customer service, I was redirected from the national line to a local office, where I was told I "should not have been told that" and was advised to use my paid service receipt as a tax write-off instead. That is not an acceptable substitute for a legitimate donation receipt. I also reviewed your website and found no clear public-facing policy stating that donation receipts are not provided--yet your team explicitly told me I would receive one. That level of inconsistency is unacceptable. If this is truly company policy, it needs to be clearly communicated upfront--not contradicted multiple times during the sales and service process. Customers should not be misled into expecting documentation that will not be provided. I am requesting: * Clarification of your official policy regarding donation receipts * Accountability for the misinformation provided * A resolution for this specific situation At this point, this reflects a clear misrepresentation of services and a breakdown in communication. I would appreciate a prompt and transparent response.

One star is far more than deserved!…read more We are having our 2nd story Deck replaced and we needed two grills moved to ground level and a patio table with 4 chairs that we wanted to donate. The initial phone call was pleasant, and I was offered a same day appointment for an estimate. 2 - 4pm. I was told they would call when they were 30 minutes out. NO SHOW and NO PHONE CALL. At 4:08pm I called back. This is where the nightmare begins. "Our system shows you have an appointment today for 2 - 4pm." My response, "Yes, and it's now 4:10 pm. I received no phone call, and no one showed up." I was transferred several times, needing to repeat all information each time I was transferred. Each transfer, "Let me research your information...I'll just look up your information..." They were polite, but it indicated that my info did not flow with the "transfers". Finally, I was told a manager would contact me. The manager did call on a broken phone system, and I couldn't make out much of what he was saying. He called back using his cell to provide an estimate over the phone. We discussed the logistics and I received an emailed estimate. I specifically asked if I would be able to respond to the email and the manager said "Yes". Well, he was wrong. The next day, I find myself on the phone, repeating information each time I was transferred and finally landed with customer service who set an appointment date and time. I was told a manager would contact me. My frustration level at this point was through the roof. After a couple of days and still no phone call or confirmation email for the new appointment date and time, I called again. I was told, "No, we don't show you on the schedule." I was told a manager would contact me. That "manager" never called. This company is HORRIBLE with communication, and their workflow systems are archaic. I never got beyond trying to set an appointment. I hired a different company. They showed up on time and the job is done.

Phone quote vs in person was not at all the same. Washer and dryer to donate. Was quoted $99 for…read morespace in truck and $49 for the donation logistics. Guys show up and quote me $399. Added $49 appliance removal for each item. I talked them down to $249 but wtf this seems like a shake down once they are standing in your home. They got my stuff out but I'm so what annoyed. Prob won't ever use again

Austin and his team at Get Er Done were awesome! They communicated well and were very…read moreaccommodating with our schedule. My husband and I were so pleased at how prompt and professional they were. We would definitely hire them again !!

Our Experience in 4 Words: Reliable, professional, efficient, friendly…read more We reached out to Get Er Done Junk Removal on 5/31 and Austin replied within 5 minutes with a competitive quote. Due to our schedule, we arranged for the pickup to take place on 6/3. The team arrived right on time and from start to finish, were professional, friendly and truly customer service oriented. We had a red sectional that needed to be removed in West Springfield, VA and they handled it with great care. The removal was quick and the entire process (including payment) completed in under 20 minutes. As a military family who moves frequently, reliable and efficient service like this means a lot to us. If you're considering junk removal, don't hesitate to reach out to Austin and his team, they truly get the job done right!

I had an old couch and chair to get rid of and it was a much more pricey process than I…read moreanticipated. In the past, I've been able to get rid of unwanted, bulky furniture either through my HOA (free) or trash disposal company ($60 fee). My apartment or the county that I lived in did not offer any bulky pickup item services and furniture donations to the American Red Cross are super picky. I submitted multiple requests to junk removal services and Point N Junk was the most competitive with both communication and pricing. They got back to me right away and I jumped to hire them because they offered to come to my place SAME DAY and they also offered $80 while other companies were quoting me $165 - $200. When they got to my apartment, it was a super quick and easy process. They were 2 men and had a pickup truck ready and were very nice. I'm not sure where it goes to, unfortunately; I hope that they try to donate it first before it ends up in a landfill. I highly recommend them if you're out of options in getting rid of old, unwanted furniture. They don't ask for a tip but please consider giving a little bit of cash for each guy. Moving big items around is tough work!

Competitive pricing and the guys showed up within 30 minutes of the scheduled time. Would hire them…read moreagain!

Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

I honestly cannot run out of good things to say about Francesca and her team. We had to clean out…read moreour apartment of almost a decade on short notice. We lived in one of the largest apartments in our area with two bedrooms and a loft. The space was on the fourth floor with no elevator. We tried to empty out as much as we could to quickly realize we needed the help of professionals. In just two sessions, Carlos and his team were able to COMPLETELY clean out our residence. This included everything in all cabinets in a very stocked kitchen and two bathrooms, three King sized beds, three very large mounted TVs along with their mounting, five couches and all screws and wall hangings. I was in utter disbelief when I went to do a final sweep since there was literally nothing for me to sweep. Not to mention the cost for the service was VERY competitive. I am truly grateful to the team and i will be recommending them to everyone I possibly can.

The team just left after removing what we now call the "mystery forest grill" from our backyard--a…read morerusted old grill that probably belonged to the previous (or even the previous previous) owner of our house. Hidden deep behind the bushes, we had no idea it was even there until winter rolled around and the leaves were gone. (Pretty sneaky hiding spot, right? XD) We're so glad we called 123 Junk to help us get rid of this unexpected "Christmas gift." We booked the appointment just the day before, and the scheduling process was smooth and simple. JJ, our client representative, was professional and friendly throughout. Albert and another gentleman arrived right on time at 9am. They were both super friendly, and the whole job took maybe 10-15 minutes--even though the grill was in a tricky spot. Everything was handled quickly, cleanly, and without any hassle. We had a great experience with 123 Junk and wouldn't hesitate to call them again for future services. Thank you, 123 Junk!

I highly recommend 123 Junk. I needed an old sleeper sofa removed and after doing tons of research…read moreI found that most places either won't remove sofas, or they cost an arm and a leg. 123 Junk was cost effective and their customer service was outstanding. We changed our plans a couple of times and they were very understanding and accommodating. The two movers that came were personable and professional. The whole process was quick and hassle free. 123 Junk will be my go-to for any future junk/furniture removal.

Team arrived on time and performed all services required with no issues. Would use them again and…read morerecommend to others.

Eco City was great--super responsive, great service and communication. I'll be calling them again…read morewhen I need help with removal!

Bryant Container provides excellent trash service--always on time, easy to schedule, and very…read morereliable. The process is straightforward, and their consistency makes everything stress-free. Highly recommend them for dependable and hassle-free service!

As a Project Manager I've used Bryant's on the majority of my jobs (over a 100) and never had a…read moresingle issue. Diane at the office is always courteous and responsive. Drivers are careful and communicative, no issues with their invoicing system and they appreciate a good business partner.

Professional pick up. Solid communication from start to finish. Let me know when they would arrive…read morethe morning of service and was easy to book. I would recommend!

I cannot say enough great things about Jacob and Sasha from Junk Runners. My family and I have used…read morethem twice and they have been friendly, efficient, super capable, and cost-effective. Today they moved furniture from room to room up and down lots of stairs for me as well as removing a bunch of junk. I couldn't believe how fast they moved to get everything done with a very little instruction from me. I highly recommend them! We will definitely be using them again.