Botched up my bunionectomy years ago, and now that has led to both knees being screwed up. My…read morex-ray is absolutely horrific.. frighteningly so

I've had good experiences with drs I've chosen in Austin, but Dr. McDonnell and his staff Liz,…read moreJoanna, and the billing department are the worst medical office I have ever dealt with. I was steered wrongly and recommended to him by Texas Orthopedics bc they don't do feet. If you want a doctor who you're able to communicate with rather than going through his incompetent, unprofessional staff, I urge you to go see a different dr. Numerous times I was told over a period of 2 weeks from Liz & Joanna that Dr. McDonnell would call me to answer my questions. I paid $300 to see him, he charges more than most drs, and all he did was give me a $500 boot that the billing dept said would likely be covered that I never used and was not covered. It was too painful to wear, and did nothing to "heal" my chief complaint--nerve injury and loss of toe function due to a deep cut. Instead of offering treatment options he said, "It's a hard one. Try the boot. Come back in a few weeks." I sought a second opinion bc he didn't seem sure and surgery would be my last resort. Being a runner and working on my feet all day, it has been very depressing. Dr. McDonnell and his staff made my nightmare injury much worse by not offering any empathy, support, or guidance--basic necessities of patient care. Even after seeing a second podiatrist, I respected Dr. McDonnell, i still wanted his professional opinion bc the other podiatrist recommended such a vastly different treatment plan than just "rest." The other dr said to shave off the side of my foot bc I had a Tailor's bunion which Dr. McDonnell made no mention of or did not even notice, and said I'd need surgery to reattach the tendon, Dr. McDonnell didn't even mention I cut my tendon. He just said I had nerve damage and a bone bruise. I called his office afterwards to talk to him about it and what he thinks is best and to bounce off the other dr's ideas off of him to reassure myself I was making the best informed decision combining both drs' expertise, but his staff refused to let me speak with him, and kept on making excuses for him. I understand he's busy seeing other patients, but 2 weeks is unreasonable. Joanna said, "Well, that's because he's a specialist and is in surgery." I've had surgeries in my family, and never once have any of my friends or family members had a physician who did not care enough to follow up and speak with his/her patients. And unlike most doctors nowadays, there's no way to message him through a portal. After 2 weeks, Joanna told me, only after I called her bc she never called me back as promised, that "Dr. McDonnell says why don't you ask the other dr you saw?" Unbelievable. Also, I asked for a simple dr's note so I could wear comfortable open tiw shoes at work, but she couldn't even do that. She's been with him for 18 years and can't honor any simple patient requests like a dr's note not a call back. She kept in saying I'd have to pay to see him again, even though I already paid $300, and I'd only want to see him if he could recommend a better treatment option and only if his staff wasn't so terrible to deal with. Do not waste your time and money seeing Dr. McDonnell and dealing with the headache of his uncaring, blasé staff.

If you've never been to a podiatric physician (podiatrist), want/need to start seeing one, and…read morearen't sure what the experience is like once you get there, I'm happy to report that I had an outstanding first appointment experience at Austin Foot and Ankle Specialists. The office is set in a relaxing Hill Country setting with free parking shaded by live oak trees. The serene surroundings and organized, clean office, conveniently situated close to downtown yet much less stressful, are exactly what you hope to find in a medical office setting. Also impressive: The online check-in process was made available in advance; the welcoming, friendly front desk staff person helped me find the office after Apple Maps misdirected my navigation; and the attentive medical assistant ensured I felt comfortable and informed before seeing the doctor. Dr. Craig Thomajan was excellent--he took the time to explain everything clearly, answered my questions thoroughly, and his calm expertise put me at ease. I left feeling well cared for and with a clear understanding of my treatment plan. Now that I know what going to a podiatric physician involves, I won't hesitate to return in six weeks for my next appointment. I highly recommend Austin Foot and Ankle Specialists to anyone seeking expert, compassionate foot and ankle care in a comfortable and welcoming environment.

I've been going here over the years for various issues like plantar fasciitis and most recently to…read morehave my teenage son's ingrown toenail treated. We are always treated so well and seen quickly. I'd highly recommend if you need treatment.

I used Dr. Robson for Achilles tendonitis and he helped me considerably get into walking…read morecomfortably. Great care Great Doctor Gloria

Add me to the tally of RUINED FEET!…read more Years ago, I saw Robson for a plantar's wart: excellent bedside manner, great education, effective treatment. I had observed folks in the waiting room who had successful bunionectomies: Knowing I'd need it some day, I made sure to remember who I'd call... 2023: it's time for that bunionectomy! My deformity was such that it would require an osteotomy (for alignment correction) and fusion (metatarsal-tarsal) with hardware. My 2nd toe was already so long that it would need shortening to ensure proper foot mechanics (the osteotomy & fusion would make big toe too short/weight bearing would shift to the 2nd toe, which isn't good). "Everything went well," he informed my husband immediately post-op. But the numbness from the surgery never resolved... At each follow-up appt, I mentioned my concern of lack of sensation: He said I must've had neuropathy BEFORE surgery: NO I DID NOT! He got so upset about my complaints (or was that he just didn't believe me?!?) that at next follow-up appt... He took out a straight pin and began poking the areas: I felt NOTHING. He became more and more aggressive, now stabbing my foot repeatedly, until a look of embarrassment came over his face, as he subtly grabbed a tissue to wipe the blood from my foot and the blood drips on the floor that he caused! No, the needle wasn't sterile - it was a straight pin! But, he insisted that he couldn't have cut ALL the nerves because of the pain caused when he grabbed my big toe, pulled (yanked is more accurate) and held it as far away from the other toes as possible. He said I needed to pull it like this regularly. Previously, he had given me instructions for mobilizations to improve extension/bending toe up (only) and NOT for this...yet he insisted that I wasn't working on my foot like I should be (I'm a PT eager to power thru this rehab, so yes I was). The fusion nail through the metatarsal to the tarsal/1st cuneiform protruded to the 2nd cuneiform and began chiseling into it! He claimed that I only mentioned pain in this region AFTER I saw the X-ray (this was in the medical records). Um, this day, he didn't put the X-rays on screen: As he pulled the pictures up, he immediately clicked away, saying, "now's a good time to look at the original x-ray and start talking about hardware removal." While feebly clicking to search, he said, "That's right, our system went through an update, so I can't get to them right now." I asked to at least grab a pic "for posterity's sake." Barely had a chance to snap a pic of this day's x-ray, and no time to look at it until I got home. 2nd toe: The incision was made on the top/dorsum of the foot, right at the base of the 2nd toe. As incisions heal, scar tissue is laid and it contracts... I developed a hammer toe! Dr. Robson said, "I wish we discussed this hammer toe before surgery to take care of it then," to which my reply was "I didn't have a hammer toe before surgery." I still don't have sensation in the ball of my foot, big toe, nor 2nd toe. Can't find/feel the ball of foot when trying to push off with gait. My 3rd toe has become inappropriately helpful with pushing off (& is constantly red). New surgeon didn't want to disparage Dr. Robson: He was super professional. But the truth slipped out over visits: 1. The angle of fusion is such that the big toe/hallux/MTP joint doesn't bend straight (for a normal gait push-off); rather, it bends similarly to how it did before (directionally, as with bunions deformities). No amount of yanking the big toe outward will change the joint alignment (Robson had said I just needed to reshape the meniscal disc). 2. The 1st ray (metatarsal) was fused with the metatarsal head (AKA ball of the foot) ELEVATED, which explains why I can't "find it" when I try to push it down (seated/standing, lifting heel up). It mechanically CANNOT be the push-off bone as it should be. 3. The plate wasn't affixed flush to the bones - hardware removal would be necessary to wear shoes comfortably. 4. A sizable chunk was chiseled out of 2nd cuneiform from the protruding tip of the fusion nail. 5. Hammer toe was an obvious result of the procedure shortening the 2nd toe. Other issues & details being left out because of how long this already is. Bottom line: DO NOT RECOMMEND DR. ROBSON FOR BUNIONECTOMY REQUIRING FUSION. In fact, I've reported him to my insurance company and to the Board.

I have had several great experiences with Dr. Corrigan. He was able to fit me in on short notice,…read moreand is very gracious with his time and explanations. He treated me for gout and plantar fasciitis.

Can't say enough about Dr. Corrigan and his approach to helping me with a my feet. From the first…read morevisit, I left with a plan, options, and treatments that had me feeling relief within hours of my first visit. I have a long way to go, but feel absolutely certain Dr. Coorigan will be there every STEP of the way. His service and bedside manner is head and TOES above most Dr.s'. He will get you back in your FEET in no time. (See what I did there) Don't put it off any longer / call Dr. C today!

Dr. Romero is the best! He listens to you, explains the course of therapy, and is very polite and…read morethorough. Zero complaints from me, and I'm difficult to please.

Watch out! checked outdoctor that is slow to respond and ineffective treatments proposed ,…read morediscouraged physical therapies, 3 months for follow up . Bad note taker and no research as to root causes. Treatment plan was insufficient and had no timeline provided or anything other than ice stretch and ineffective imeds. Relied on Cortizol for the only relief. Seems like he's in it to perform surgeries and doesn't care if it's not getting him that dough. Stay away

Very comfortable to talk to. I would definitely return if the need rises. I was even given some…read morenotes of the visit from the MA. Dr. John was extremely thorough, too.

Dr. John and his staff are very patient and understanding, from the receptionist to the medical…read moreassistants to Dr. John. He explains everything so you make well informed decisions about your medical health. I feel like I made the right choice.

I saw Dr Binh Ta- he and the staff were so friendly and welcoming. They got my history, took X-rays…read moreand got me into a boot and on my way to healing within an hour. Dr Ta didn't push the most expensive option. He told me his diagnosis and suggested treatment and gave me options. I felt I was in control of my treatment plan. I would recommend SW Austin Foot & Ankle to anyone!

1) I am over 65 and retired. I live on a very fixed income. Like a lot of retirees, my budget is…read morelimited. 2) These podiatrists have been treating me for a severe chronic ankle wound and I have no complaints about their care. My issues began after several weekly visits. I was seeing Dr. Adams at their Dripping Springs office once a week. She is no longer with the group. They also have another office in Oak Hill. The first thing the front desk clerk says when you walk in is "you have a balance of $XX. Can you take care of that today? It's very uncomfortable, as there are usually others in the waiting room. They state loudly that they will not see you if your balance is over $200. I had to skip a couple weeks and start going to the Oak Hill office, where I had never been before. When I walked in and sat down the clerk said, "You have a balance of $195. Can you take care of this today. I told her I could pay $100. People were in the waiting room. It was embarrassing. When I saw the doctor, I told her I couldn't afford to be seen every week. We agreed that I would start coming every 2 weeks to lower my costs. When I checked out, the same clerk pressured me to pay the full amount plus $56 for that day's visit. I told her $100 was all I HAD at that time. She said if I didn't pay the full amount before my next appointment or they "couldn't" see me. Again, embarrassing! Also, just for the record, I have only received one statement from SWF&A, which I ignored, because it was dated several weeks in the past, I had already paid part of it, and I knew I'd be in their office in the next few days. I was paying my full balance every week, until it suddenly went up. After Dr. Adams left I couldn't get in for a couple weeks. I have never received an explanation of benefits of any kind so I really have no idea what procedures are being done and what the actual charges afor those procedures. I'm not going back. I don't think any of these doctors were going hungry because I couldn't pay $95 for a week or so. I'm not going through that every time I have a visit. It's upsetting and demeaning. This practice appears to be much more concerned with money than with my health. And people wonder why we need healthcare reform?

My mother was referred there for a pressure wound on her spine. The staff is very helpful and…read moreprofessional. Bianca is always smiling at the front desk and very welcoming. Nurse Patty is amazing! She answers questions and is very patient and thoughtful. Dr. P is wonderful! He is down to earth and takes time to answer questions and make sure that you are comfortable with the treatment plan, but he doesn't take a long time like a lot of doctors that seem to love the sound of their own voices. They set up supply delivery that is on point and has everything that we need. If you are someone that wants wonderful, respectful care, but doesn't have the time or need to drone on about their problems, then this is the place for you.

not even 1 star! I kept leaving voice messages and never got called. Had to wait a week for an…read moreantibiotic that I needed immediately. Then I left message with the lady at the desk who said she hand delivered it, but nurse said she lied and never got it. I checked with frontdesk. She said it WAS delivered. 2nd nurse Patty, said 1st nurse gave wrong treatment instructions for 2 weeks. Dr did not seem concerned and said not to worry bout Rx HE initially said was needed asap. Said just watch the wound. Nurse Patty said it's not her problem that messages didn't get thru After she said messages were her responsibility. I hope to never have to go there again.