Stellar. I'd been waiting for a referral from my primary care to see Dr. Kaviani (yay for my…read moreinsurance) and finally was able to get a hold of this office once my referral came through. I spoke with Nora on the phone and she was able to adjust their schedule to work with mine so I didn't miss a meeting this afternoon. Nora is an absolute gem and really creates a great first impression for the office. Both the medical assistant and Dr. Kaviani were warm, understanding, and compassionate. Dr. Kaviani did a great job of getting my ingrown toenail out with minimal pain or fuss. And equally importantly, he did it in a really relaxed fashion and put me at ease with both his humor and personality. Hopefully, I won't need a podiatrist often, but this is where I'll be going.

Dr. Kaviani and his staff at at Bluebonnet Foot and Ankle Institute are fantastic. Their office is…read morevery clean and welcoming and they truly care about their patients. Even though I dropped the ball at one of my appointments and completely forgot about it, they worked me in their schedule and were very nice about it. I have seen Dr. Kaviani for different reasons several times and every time he was on time and very professional. He listens to his patients and based on their issue comes up with treatment plan. I highly recommend Dr. Kaviani for any foot and ankle issue you might have.

Dr Newman was great. Was Able to see me the next day. Felt comfortable, and before I knew it, the…read moreprocure was over in mins. I'll refer him to any one in need of podiatrist service. Great job, Dr

Great doctor and wonderful bedside manner. His receptionist is great as well. He clipped an ingrown…read moretoenail for me and was patient and reassuring. I will be going back. I have diabetes and I want to take better care of my feet from now on.

Add me to the tally of RUINED FEET!…read more Years ago, I saw Robson for a plantar's wart: excellent bedside manner, great education, effective treatment. I had observed folks in the waiting room who had successful bunionectomies: Knowing I'd need it some day, I made sure to remember who I'd call... 2023: it's time for that bunionectomy! My deformity was such that it would require an osteotomy (for alignment correction) and fusion (metatarsal-tarsal) with hardware. My 2nd toe was already so long that it would need shortening to ensure proper foot mechanics (the osteotomy & fusion would make big toe too short/weight bearing would shift to the 2nd toe, which isn't good). "Everything went well," he informed my husband immediately post-op. But the numbness from the surgery never resolved... At each follow-up appt, I mentioned my concern of lack of sensation: He said I must've had neuropathy BEFORE surgery: NO I DID NOT! He got so upset about my complaints (or was that he just didn't believe me?!?) that at next follow-up appt... He took out a straight pin and began poking the areas: I felt NOTHING. He became more and more aggressive, now stabbing my foot repeatedly, until a look of embarrassment came over his face, as he subtly grabbed a tissue to wipe the blood from my foot and the blood drips on the floor that he caused! No, the needle wasn't sterile - it was a straight pin! But, he insisted that he couldn't have cut ALL the nerves because of the pain caused when he grabbed my big toe, pulled (yanked is more accurate) and held it as far away from the other toes as possible. He said I needed to pull it like this regularly. Previously, he had given me instructions for mobilizations to improve extension/bending toe up (only) and NOT for this...yet he insisted that I wasn't working on my foot like I should be (I'm a PT eager to power thru this rehab, so yes I was). The fusion nail through the metatarsal to the tarsal/1st cuneiform protruded to the 2nd cuneiform and began chiseling into it! He claimed that I only mentioned pain in this region AFTER I saw the X-ray (this was in the medical records). Um, this day, he didn't put the X-rays on screen: As he pulled the pictures up, he immediately clicked away, saying, "now's a good time to look at the original x-ray and start talking about hardware removal." While feebly clicking to search, he said, "That's right, our system went through an update, so I can't get to them right now." I asked to at least grab a pic "for posterity's sake." Barely had a chance to snap a pic of this day's x-ray, and no time to look at it until I got home. 2nd toe: The incision was made on the top/dorsum of the foot, right at the base of the 2nd toe. As incisions heal, scar tissue is laid and it contracts... I developed a hammer toe! Dr. Robson said, "I wish we discussed this hammer toe before surgery to take care of it then," to which my reply was "I didn't have a hammer toe before surgery." I still don't have sensation in the ball of my foot, big toe, nor 2nd toe. Can't find/feel the ball of foot when trying to push off with gait. My 3rd toe has become inappropriately helpful with pushing off (& is constantly red). New surgeon didn't want to disparage Dr. Robson: He was super professional. But the truth slipped out over visits: 1. The angle of fusion is such that the big toe/hallux/MTP joint doesn't bend straight (for a normal gait push-off); rather, it bends similarly to how it did before (directionally, as with bunions deformities). No amount of yanking the big toe outward will change the joint alignment (Robson had said I just needed to reshape the meniscal disc). 2. The 1st ray (metatarsal) was fused with the metatarsal head (AKA ball of the foot) ELEVATED, which explains why I can't "find it" when I try to push it down (seated/standing, lifting heel up). It mechanically CANNOT be the push-off bone as it should be. 3. The plate wasn't affixed flush to the bones - hardware removal would be necessary to wear shoes comfortably. 4. A sizable chunk was chiseled out of 2nd cuneiform from the protruding tip of the fusion nail. 5. Hammer toe was an obvious result of the procedure shortening the 2nd toe. Other issues & details being left out because of how long this already is. Bottom line: DO NOT RECOMMEND DR. ROBSON FOR BUNIONECTOMY REQUIRING FUSION. In fact, I've reported him to my insurance company and to the Board.

The staff and doctor are awesome. He treated my issue and got me in and out of the office. Very…read morefriendly and easy to understand.

Dr. David Loui is awesome. I have worked in the medical field for over 30 years and have had 13…read moreortho surgeries along with five other surgeries, and by far Dr. Loui has the best bedside manner I have ever come across. Not only did he have the best bedside manner, he did not push surgery on me until after a couple of months with my foot not getting any better. When Dr. Loui and I agreed that it was time to bite the bullet and do surgery, I had two options with two completely different prices. Dr. Loui suggest the cheaper of the two options, which I am glad I did. He is not at all about how much money he can make off his patients. Which is really good to see. At every visit, I was always brought back on time. I never had to wait. The front desk and the x-ray tech were all awesome. Book with Dr. Loui, and you will not be disappointed. I forgot to mentioned. My husband, usually never goes to my appointments with me. However, after my husband met Dr. Liou the day of my procedure, my husband came with me to every appointment afterwards just to talk to Dr. Liou. That is how much my husband liked him.

I have been very impressed with Dr. Liou. He carefully listens to questions and provides clear and…read moredirect answers. I first went to see Dr. Liou about an ingrown toenail that was causing me pain. Dr. Liou clearly and concisely told me what could be done to solve the problem. In the past, I had seen a couple of other podiatrists and when I asked them about ingrown toenail options, I felt like I received long winded needlessly confusing answers. This caused me to lose confidence in their ability to solve the problem for what I assumed must be a common relatively simple procedure. Dr. Liou explained how, after deadening the area, I could have a small portion of the side of my nail removed to take out the embedded portion of the toenail. If I wanted the procedure to be permanent, then they could apply a substance to prevent regrowth of the removed portion of the nail. To evaluate the process prior to a permanent removal, I had the portion temporarily removed to better confirm what it would look like with a small portion of the toenail removed. I also wanted to see if Dr. Liou was as skilled at performing the work as he was in explaining the process. Dr. Liou was very skilled and quickly performed the procedure. Frankly, the the four shots to deaden the toe, were the worst part of the process. Those shots were more painful than I was used to (and I have had a LOT of shots). Given this, I told Dr. Liou that in the future I would prefer it if he started with just one shot, then waited a couple minutes for that to take effect, prior to giving the other three shots. If you prefer just getting it over with all at once, the good news is that the shots do not take that long. Dr. Liou also helped me with plantar fasciitis. I received an injection and some shoe inserts which provided quick relief. What I found particularly extraordinary about Dr. Liou, was how he rose to the occasion when I had an appointment to see him after being rendered completely mute from a neck surgery which resulted in a paralyzed vocal cord. Since I suddenly could not talk at all, I was wondering if I should cancel this appointment with Dr. Liou due to the difficulty of communicating. I decided to keep the appointment and typed out my questions for Dr. Liou and handed them to him when I arrived at the office. I could not even speak to explain why I was handing him something, so I had to depend on his good will to actually read my document and respond to my questions appropriately. He was AMAZING. He did not miss a beat for what was a strange situation for both of us. He answered every question on the sheet, even though I was helpless to correct him if he missed something since I could not talk. Fortunately, I have had corrective procedures since then to help me talk, but I am so grateful and impressed as to how he handled this situation. I think it says a lot about him since many doctors skip over questions even when you CAN talk to insist on getting an answer.

I enjoyed my time as a patient of Dr. Emery-Culberson. My first experience was going in for some…read morerandom reason I don't recall and her asking, do you feet hurt? I had flats on, and noted that at the end of the day they ached. She pointed out crazy high arches and said she rarely says it, but I'd probably be more comfortable in quality heels, and that I definitely need inserts. She gave me recommendations for quality shoe stores, and I got custom orthotics. My feet don't hurt anymore! Another time I came in because I tripped off an edge and my foot hurt. She discovered I broke my foot! She got me in a boot and helped me thru the healing process. Needless to say, she helped me with some serious issues. I would definitely return to her.

I had a very informative and pleasant 1st Visit. The staff was GR8. The office was clean and nicely…read moredecorated. All of my questions were answered and they seem to really care. Very positive visit. I would definitely recommend this office!

Very comfortable to talk to. I would definitely return if the need rises. I was even given some…read morenotes of the visit from the MA. Dr. John was extremely thorough, too.

Dr. John and his staff are very patient and understanding, from the receptionist to the medical…read moreassistants to Dr. John. He explains everything so you make well informed decisions about your medical health. I feel like I made the right choice.

Problems with a foot? Dr Hubbard is top Austin area doctor to consult. Many, many years of…read moreexperience & tells you what is medically best--including doing nothing but getting some orthotics or PT. Very courteous & efficient staff.

I recently had a bunionectomy and a fractured toe repaired by Dr. Hubbard. I have put off having…read moreanything done on my bunions because of the absolute horror stories I have heard, and then that they can come back! A good friend of mine had recently seen him for some work and she spoke quite highly of him. I had been having some issues with my right foot and kept feeling like there was something under my toes and it had started to hurt so I figured I'd give him a try. I'm not the easiest patient, I have no tolerance for doctors who will not listen and minimize whatever they are told. I liked Dr Hubbard from the start. He came into the exam room, shook my hand and introduced himself. He ordered an X-ray on my foot and didn't see anything except the rather large bunion. He asked me if I had considered getting it taken care of and I told him it would be a pretty hard sell, in view of what I had heard and the fact that new pain meds were investigated with bunion surgery. He said that there have been major improvements and it wasn't like that anymore. He also sent me for an MRI to try to get a better idea of what was going on with my toes. Fast forward, the MRI showed that there was a hairline break in my second toe that had been there for awhile, and had caused all kinds of inflammation. He recommended surgery to close the hairline fracture with a screw and a bunionectomy to keep things aligned. It was a major leap of faith, but I went through with it. He explained to me exactly what he was going to do, what the recovery would be like, that it would not be as bad as what I had heard before. He told me he orders a nerve block on the leg to minimize pain-what a great idea! The pre-op workout was coordinated and well planned. I chose Hyde Park Surgery Center and had no problem. Each practice got my insurance straight and did everything I expected. I told Dr Hubbard, and the pre-op nurse at Hyde Park that I have had some truly awful experiences with having IVs and everyone assured me they would be attentive to my fears. I wish I could have sent them to Austin Gastro to learn how to start an IV. I am almost 2 weeks post op. I'm off crutches, in a walking boot, and today I had all the bandages removed and replaced with a compression dressing. I stopped the hardcore pain meds after 2 days and only use Ibuprofen when I feel like I need it. My bunion is gone, my toe is set, I have 3 little screws holding it together. Would I recommend Dr. Hubbard? Without hesitation! He and his staff are the best! I'll probably have my left bunion taken care of, too.

Doctor Patel is a very kind and compassionate person. I have used him multiple times for medical…read moreadvice and consultations. He is honest and straight forward. If you are in Austin this is the podiatrist for you. He is a really good guy who cares.

UPDATE 2: I reached out to my insurance company, and they provided the CPT code for the procedure…read morebased on my description of what was done. According to the information they gave me, the approved amount for that procedure would be about $90. Despite this, the office charged me $550 and did not attempt to submit the claim to insurance. They also billed me for an office visit on the same day--even though my insurance confirmed that I should not have been charged for a separate visit when a procedure was performed. Additionally, the anti‑fungal gel they sold me for $75 is available at another podiatrist's office for $40. UPDATE: The day after I posted this, I received a call from the office. They were very expedient about processing my due refund as requested. I am still waiting to see about the actual procedure claim as I find it difficult to believe the partial nail avulsion has no CPT code as they indicated to me. I was referred to Dr. Patel by my PCP to deal with an ingrown toenail (partial nail avulsion). While I was fairly satisfied with the outcome (though I feel it's already returning, and it has only been 2.5 months), the follow-up information so I can submit a claim to insurance to go toward my deductible has been abysmal. They told me the procedure was not typically covered by insurance, so I'd have to pay out-of-pocket. I also paid for each visit, knowing there would be a difference between what I paid and what insurance would approve (3 visits total, one including the day of the procedure. They charged me for both, a visit and the procedure on the same day). They told me if there was a difference, I could expect a refund for the difference. I later asked for the doctor's tax ID and CPT code for the procedure to submit to insurance. I thought it was a reasonable request. For 2 months my calls, texts, and emails have largely gone unanswered (when they did respond, it was not with the information I requested) and did not respond to requests for the correct info. Additionally, when I went to the portal to see my visit summary, the diagnosis code and procedure where not what had actually occurred during the visit. Between concerns about their billing practices and accuracy of procedure documentation, I am without a doubt, not returning to this practice and would not recommend it to anyone!