I am a new patient using Prime Healthcare Cypress, and was able to get an appointment quickly…read moreonline. I was met by a very professional receptionist, and was able to meet with the Physician Assistant on staff. Her attention to my symptoms and her professionalism was very welcoming. I am glad I was able to find such a fine group of providers and would highly recommend this location. Ray Mendez

I had been using Dr Grewel as my family doctor for almost 9 years. He is a good guy. He is a good…read morelistener and he takes the time to explain his recommendations. His office staff is not great. It is difficult to get a message through to him and getting a callback is problematic. All of this is moot because he vanished recently and the practice is not forthcoming as to whether he is still in Houston. I have joined a different practice at Methodist.

Not sure if this practice wants to be found. There's no office hours on the practice door or when…read morethey open... If you call sometimes the phone stays ringing with no answer.

Doctors and Staff always are very nice and professional! My parents have been their patients for…read moreyears. Today, I needed to follow up for my mom renewal prescription Farxiga. Ms Dee was very helpful. She helped me sending new prescription to AZ&ME right away to prevent disruption. I appreciate Ms. Dee and staff very much. They go above and beyond with their patients.

I was very nervous about going in for surgery clearance physical…read more The nurse (I wish I knew her name), was very patient and kind even though I was stressed. Dr. Lisa Chan explained some things in detail that gave me understanding and calm some of those fears. I appreciate the patience of the staff, even though I wasn't as "friendly" as I wished I would have been. Thank you all again very much- I'll do better next time, I'll be back. I give myself 2 stars, them a 5.

Dr. Tom a great doctor. I go there for my for my care I'm a senior citizen. Friendly staff take…read morecare of my diabetes.

Right Choice helped me turn my whole health journey around. They took especially good care of me,…read moreand I had no issues with billing, prescriptions, or the service they provided. I got first got bloodwork and a physical done and they were incredibly knowledgeable with all the data once it was received from the labs. They were able to recommend me to an endocrinologist specialist for a deeper look into a thyroid issue I was having. Since doing those tests, they put me on the proper meds and my health has gotten TEREMENDOUSLY better. They were also very helpful in helping me hit my weight loss goals with GLP and peptide therapy. I am feeling good as new, fresh out of the box, and I credit most of it to Right Choice Urgent Care. I also bring my son there when he gets sick, and they got him antibiotics that day, helping an abscess go away in just 2 days, so that dental teams could go in and do some work on his teeth. Fast service matters in these circumstances, and the right choice is unbeatably convenient.

Right choice urgent care in by far the best urgent care I have been to they are all so nice and…read morethey seem to really care about their patients

I have been using this practice and Dr Nguyen for a number of years. She has done both of my…read morecolonoscopies. I have had polyps so I go every 5 years. I made an appointment in June or July in preparation for another colonoscopy this year. The earliest date available was the end of August. Less than 48 hours before my appointment I received a phone call from someone that said they were having trouble verifying my insurance. My insurance hasn't changed. However, she then told me that the practice no longer accepts Medicare. I don't know if it was my Medicare plan or all Medicare plans. She didn't offer any further explanation, just told me that I couldn't see the doctor. I asked about paying out of pocket, and she just said, 'No'. The doctor is great! I know she's been with this practice for a long time. In my case they had all of my insurance information since the last colonoscopy, nothing had changed. I received no less than five robocalls informing me that I was due for a colon screening this year. If they were no longer accepting my insurance plan, I should not have been able to even schedule an appointment. The only contact I should have received was an alert informing me that my insurance was no longer being accepted by the practice. Now I'm left to 'shop' for a gastro-doc. Not happy.

It's hard to find a good doctor. I had Dr. Khandawalla. While he's better than Dr. Thompson in…read morebedside manner, he's not great in it. He is unashamedly money hungry, wanting to do a colonoscopy every year. I mentioned that I was still taking indigo for my UC when we were already out in the hallway. He laughed at me and asked the doctor who was standing next to him if he ever heard about it. It's the best medication I've used so far and I don't even have to go through other people to get it. I had a great gastroenterologist not long before him, unfortunately for me he retired. After one of my colonoscopies, they sent a bill for $800 for labs for the polyps. After a million calls to them, one of the staff talked about it on the phone with me and said that next time, I need to tell them at the clinic to only use providers that are covered by my insurance. Be ready for 3 bills in addition to the $1000 that you have to pay upfront for each colonoscopy. I switched to a doctor who does their colonoscopies at Memorial Endoscopy Center. The total for everything ended up being like $1500 with them. With Khandawalla, I had to pay $2200. I did see Dr. Thompson first but only went to him once because he was rude and not at all delicate about my prognosis. That was hands down the worst bedside manner I've ever received. But Khandawalla was pretty rude and annoying too. The front desk staff care more about the socializing they are doing with each other than about talking to patients. They are stiff necked while interacting with patients.

Dr. Dibble is truly an angel and the entire Healthcare system should use him as the standard of…read moremeasure for a positive patient experience. We recently moved to Magnolia and needed to find a new PCP for my father. He was the FIRST doctor to actually spend time with my Dad, answer ANY and ALL questions we had, and made us really feel like he cared. He didn't push unnecessary medication or treatment and he gave us a realistic timeline so we were able to make what time was left truly count. We are so grateful for God bringing Dr. Dibble into our life and allowing us to experience what a true doctor/patient relationship should be. We really appreciate his after hours phone calls to check in and his condolences card that was signed by his entire staff. Unfortunately, our only regret is that we didn't find him sooner. The Lord called my father home and we are so thankful for Dr. Dibble treating him with kindness and professionalism. God is working through him and we genuinely believe that I can't recommend him enough. Thank you so much Simple Traditions ~ The Cates Family

Was able to get an appointment right away, front office was very easy to talk to & helpful. We did…read morenot have to wait long at all & we were able to have a thorough wellness check where we had all our questions answered. We will definitely be coming back.

Gotta love getting a sinus infection just before your vacay... NOT! Was pretty sure it was my…read moreallergies but wanted extra test just to be sure. I've come here few times for myself and my son over the past couple years and really love the service. It's always been clean & all staff professional and friendly. SUPER BONUS POINTS: they tell you upfront what your insurance is or isn't paying for, if they're in or out of network! No surprises. This is a lost art. I say that bc I work in medical plan administration, so I know my medical plan up down left & right. But many people don't understand how medical insurance works so a lot of these urgent care centers take advantage of that. This location is one of the few i've never had to correct or breakout my knowledge here. Yelp on my friends!

The doctor and staff were amazing! Went in an hour before closing and was seen in 15 minutes. I…read morehad a terrible ear infection and was in a considerable amount of pain. The physician was very thorough and made sure I left with the prescriptions I needed. Would highly recommend!

Absolutely amazing! I ended up here yesterday after leaving my nieces volleyball game, I live all…read morethe way in Spring but I was in so much pain I found them on Yelp and I see why they have such excellent reviews. When we walked in, all we smelled was clean! The floors and chairs had just been sanitized and they didn't miss a spot. Ryan at the front desk is just a gem! Talk about going the extra mile...I'm huge on good customer service and she had a big smile on her face, greeted us so warmly, and was quick with getting me registered. I got hit with some bad genetics and have advanced arthritis for my age. I had a C4-C6 cervical fusion 4 years ago and ortho said I would have to be fused from T1-S1 (that's my whole spine basically) and he does not want put me through that so sent me to pain management which I thought would be great but they have dropped the ball on scheduling my spinal injections and I've suffered for months due to bad communication. I've had a pinched nerve in my neck since May and had a trigger point injection from my pain management that lasted all of 3 hours. They said I couldn't get another for 3 months. I call in August and they said they could get me in for October 7th. Which brings me back to AFC. I was in the back in less than 15 minutes from checking in. Dr. Zhang came in and gave the best handshake and let me just say is bedside manner is superb. I explained to him my issue, showed him my x-rays and MRI's, and it took him no time to start a plan. He examined me and saw how hard the knot in my shoulder was as how the inflammation had spread. He immediately said you need a spinal surgeon. Gave me a referral to follow up, placed orders for imaging, and gave me a powerful steroid injection that started working literally immediately. This was not your run of the mill steroid shot. He gave me something that would actually work. It is now the next day and the knot in my shoulder is gone! I slept through the night and haven't been able to do that since May for trying to find a position to put my arm in to take pressure of the nerve. It has been beyond miserable. But I woke up this morning feeling amazing! This is the best I've felt in a really long time and just want to say thank them for such great care! They have even followed up with me today to see how I was feeling. I've worked in healthcare in one capacity or another my entire career. I've been on the IT side of things now for a decade but I remember being in direct patient care and this is the type of experience I wanted my patients to have every visit.

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.