Dr. Bauman saved my sight. I almost had a retina detachment and he diagnosed it immediately and…read morehad me in surgery within two days. Fast, effective and saved my sight. Dr. Bauman will always be my doctor for my eyes.

1 Star for the doctor, staff, and office, but the wait time is just ridiculous. First time we were…read morehere it took 2 hrs to be seen for a 15min visit, 2nd time took almost 3 hrs for an injection that didn't take no more than 5mins to do. Let's see how long it'll take for a third time and that's just for a follow-up.

Absolute worst front office experience I've ever had…read more I came in today for a prescription correction appointment after my original prescription was written incorrectly. My appointment was at 11:15 a.m., and when I arrived, I was unfortunately on an extremely important phone call that had me repeatedly placed on hold until around 11:40. When they were ready to take me back, the woman at the front desk told me, "Whenever you're ready." I apologized and explained that I was dealing with a very important call and thought I could possibly continue the call while going back for the appointment. Instead of communicating that I may need to reschedule, she simply walked away and left me sitting there until I got off the phone. Once I finished the call, I asked how long the correction appointment would take because I had another appointment later that day and wanted to make sure I'd still make it. Her response was, "Girl, are you really asking me that right now?" accompanied by an incredibly rude expression and attitude. I was completely caught off guard and decided to leave. I later called back to explain that if someone had simply communicated with me while I was on hold, I would have gladly rescheduled. I fully understand that I wasn't ready for my appointment and take responsibility for that. However, there's a professional way to handle situations like this, and the way I was spoken to -- both in person and over the phone -- was completely unacceptable. I rarely leave reviews, but this experience was too unprofessional to ignore.

When my husband and I came in for our first appointment here we were told that we had to have the…read moreretinal screening and photos done. I told them that we would like to opt out for that as we don't need that done. We always opt out for it at other offices. We were told that we had to sign the form and had to both pay $45 each for it in order to be seen. I was also quoted that it would be $149-$169 to be fitted for contacts, other office I've been to charge $60. We paid $45 each for the test because we couldn't opt out of it and was told the contact fitting was $169. After getting home I realized we were over charged $20. I thought that they billed me the extra $20 for the portion my insurance wasn't going to pay for my contacts. When I asked about this they said the contact fitting was $189. I told them that wasn't what I was quoted and wasn't told of the higher price. After having to deal with Audra or Audrey the office manager they finally credited the $20 to my contacts. The office manager was extremely defensive, rude and it was embarrassing the way that she talked to me in the middle of the reception area with other people around. After getting my EOB in the mail I called back to ask what the $45 fee was for again because it didn't show up on either of our insurance EOB's. I was told again it was for the retinal screening and photos. I asked again why it was mandatory as usually we can opt out of it. She said that it was mandatory only because we were new patients. I again reminded her that this was a test that was not medically necessary and shouldn't have been performed or billed. She said that they will not see any new patients unless it it performed. I asked why they didn't submit it to our insurance and she said because it's not medically necessary so insurance doesn't cover it so they don't submit it to the insurance. They literally admitted to performing and billing patients for services that are not medically necessary even if their patients do not want them ran. When I spoke to our insurance they also said that this was a test that patients have the right to opt out of and would be filing a complaint against their office on behalf of myself and my husband. I requested for Dr. Erica Frost to call me and was told that if I wanted to speak with her I would need to schedule another appointment with her and pay out of pocket. They don't want the doctors to be aware of how they are ripping patients off unless you pay for that too. At least I hope they are unaware of it. I would be very cautious going here as they seem to try to slip extra charges in and threaten to not see you if you don't pay cash for unnecessary tests.

I called my insurance company to find a provider under my insurance plan and they referred me here…read more I called them to verify that they take my insurance which they said yes. I went there for my exam and to get new glasses. After the exam the optician was helping me with my glasses. I have a high end frame (several of them that are in prime condition). I just wanted to replace the lenses. I have over 50 years of experience in the optical field from manufacturing to dispensing. The optician asked what I wanted. I explained that I wanted what I currently had. She responded with, let's get the most expensive and see what your insurance covers. I asked why and she said, why not? She could not justify wasting money on something I did not want or need. Then she said "your insurance doesn't cover any glasses." Well that is a crock. I had already called the insurance company and knew exactly what they cover! She gave me a price of over $1,000 dollars for a simple bifocal lens! This place is a scam! I left and took my prescription from the VA not the one from them because I had ZERO trust now. I filled it out of pocket at another optical company for 300 dollars! I called my insurance company and filed a complaint about this place. The only thing they care about is how much money they can get out of you.

Dottie was so helpful with my contact lens issue today. Initially, she said there was nothing they…read morecould do but after I voiced some frustration (sorry Dottie and Krista), Dottie got on the phone and took care of my problem. She was able to order a replacement lens for my defective lens without me having to go through all the warranty red tape with the supplier. THANK YOU very much Dottie. I appreciate you!

I've seen Dr Abramsom for years now. He has taken care of my eyes well as I said for years. He is a…read moregreat doctor and his staff are always very professional. I'm very pleased either way the care I'm getting there.

This eye doctor is terrible. He sells sample contact lenses that the companies give him to give to…read morehis customers, which is illegal. He also marked my contact lens prescription as expired even though it was good for 2 more months just so he could collect a new $90. for an office visit. All he cares about is the money in his pocket.

very thorough eye exam. He took the time to educate you on the problems that could arise if you do…read morenot take care of your aging eyes. Great variety of glasses to choose from.

They don't accept Humana and that's probably the biggest problem I have with them. They're okay I…read moreguess all the major insurance companies are about the same.

We are new to the area and our previous optometrist we went to for more than 22 yrs. The staff is…read moregreat and the doctor that did my examination was very thorough and explained everything clearly. Glad to have found our new eye care

I was told to be 15 min early for appointment. The place was closed and opened the doors at our…read moreapartment time. Then they tell me they forgot to send me a form that had a whole different price if you were getting a contact lenses prescription. So not only are you getting an eye exam with a prescription you have to pay a whole different price on contacts prescription. Needless to say conveniently they forget to send you a form that goes all the way to $2000 in order to get contacts. Pretty pricey so I canceled my appointment. Definitely will go see my other Doctor.

Amazing ! They are kind and caring. You get a thorough check-up from the best doctors!!!read more

Dr. Mina is truly a gem of a pain management doctor, and I cannot recommend him highly enough. It…read moreis evident that he cares deeply for the well-being of his patients, and his compassionate approach to health makes every appointment feel supportive and personalized. What sets Dr. Mina apart is how attentive and present he is during every encounter. His warmth and incredible bedside manner create an atmosphere where I feel genuinely heard and cared for. He is also remarkably punctual--on time to every appointment I've ever had, which is rare for a pain management doctor and shows great respect for his patients' time. Dr. Mina is exceptionally knowledgeable about CRPS and stays current with the latest treatments. He is diligent in his processes, especially when ordering medications, so I never have to worry about my care falling through the cracks. What I appreciate most is his holistic approach to wellness--he treats the entirety of the person, addressing not only physical pain but also mental and emotional well-being. I am profoundly grateful to have Dr. Mina as my doctor. He has helped me in ways I didn't think were possible, and I truly cannot sing his praises enough.

I am so grateful to have found Dr. Mina! He's a wonderful, kind doctor who genuinely cares about…read morehis patients and his wide-range expertise is instrumental in finding the very best solutions to eliminating pain. His staff is fantastic as well! They are not only friendly and helpful, they're efficient in scheduling appointments and keeping track of medications. It's a winning team all the way around!