1. Michael C Bassett, DVM

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Derwood, MD

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Michael C Bassett, DVM

5.0 (1 review)

Services - Michael C Bassett, DVM

Pet physical or wellness exam

Pet vaccinations

Pet sitting

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3 years ago

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The Right Fluff Pet Sitting - Snickers!:)

The Right Fluff Pet Sitting

(25 reviews)

Excellent Job Overall!! Jeanette did a great job during the Registration Meeting to explain the…read moreOperations. She also suggested a Key Lock Box, which they can provide to make things more secure. The have a Phone App too that sends you daily messages & photos during their visits. You can also access from the webpage via computer;) Marta also did a great job taking care of Snickers (see photo), while we were away! Highly recommend The Right Fluff Pet Sitting to take care of your pets while you are away:)

We recently decided to try a pet sitting service for our cat when we went out of town. The first…read moretwo times we used The Right Fluff Pet Sitting Service I felt things went well because it was one person who were coming into my home to care for my cat. However, the second time it was a little less consistent with the caretaker - who was not either person scheduled the first two times we used the service. This most recent time, during a 9 day service, 5 different people were assigned to come into my home to care for my cat. When I asked about this, Marcy said they use a team approach and clients need to be aware that they can make changes at any time to the service provider. When I asked if I could receive communication ahead of time about these changes, she stated that I was not a good fit for their service and they would no longer accept service requests from me. Mainly because I asked for communication about who is going to be coming into my home. That is very unprofessional to not be willing to communicate with a client about the service provider who will be caring for your pet and coming into your home. This company assumes that every client would allow several different people whom they have never met into their home without clear communication about this plan or the providers. And if you ask for advance notice for communication, you are rejected from their service. USE THIS COMPANY WITH EXTREME CAUTION if you are concerned about the people who enter you home and if you like to have open communication with your provider. ADDENDUM: I am writing this after reading Marcy's response to my initial review- I was informed prior to our trip that there would be one individual providing service while we were out of town. While we were out of town, I began to receive feedback from several different service providers about the care they provided for my cat-- BUT- without any communication from Marcy or anyone at the company. Upon our return I asked about this because I was expecting one provider and she said that our provider had an emergency so that she found different people to cover. What I said-- and I do not believe there any attitude to this response- was that she or someone should have contacted me to inform me that there was an emergency/change of plans. I never met any of the individuals who came into my house - was not even told that this was an option prior to signing up with this service. My issue with this was the communication between Marcy and ourselves about the provider for our cat's care. And when I asked if communication would be able to occur in a situation like this if we use their service again, she said we were not a good fit and would not accept any service requests. I cannot imagine any person not wanting to know who was entering their home and to be informed when someone unexpected was going to be entering their home. Again- I urge EXTREME CAUTION in using this company if you would like to have good communication and if you would like to know who is entering your home when you are out of town.

Olde Towne Pet Resort - Nighttime Exterior SHot

Olde Towne Pet Resort

(186 reviews)

The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

DogiZone - Pack time with our amazing staff.

DogiZone

(165 reviews)

Alexis grooms my Pixie Grrl to the T Pixie always returns…read moreto me happy and unstressed. Thanks Alexis and DogieZone.

Earlier this year, my family spent over $6,000 to board our three dogs at DogiZone from May 16th to…read moreJune 4th while we were traveling. One of our dogs, Sophie, only had one eye left but still had vision prior to her DogiZone boarding. She required extra attention due to her condition, especially with daily eye drops and ointment so that she could retain the vision in her remaining eye. This, along with other detailed care instructions, were communicated to DogiZone when the dogs were dropped off. However, when we picked the dogs up on June 4th, Sophie was completely blind and DogiZone refuses to admit any fault nor take any accountability. On May 15th, one day prior to dropping off the dogs at DogiZone, Sophie was examined at the Animal Eye Care Center in Gaithersburg and the doctor confirmed that everything was fine with her remaining eye and her vision should remain fine as long as her prescribed eye drops/eye ointments are applied daily. On May 16th, all 3 dogs, including Sophie, were dropped off at DogiZone and care instructions were clearly communicated to the staff at DogiZone, especially emphasizing the need for Sophie to receive daily eye drops and eye ointment so that she would retain vision in her remaining eye. In addition, between May 16th and June 4th while we were abroad, we called DogiZone three separate times (spaced out between the beginning, middle, and end of our trip) to check in on Sophie, to not only confirm that she was doing okay, but to also ensure that DogiZone was following care instructions and provide Sophie with her necessary eye drops. On all 3 of those calls the receptionist assured us that Sophie was completely fine and that she was being given her eye drops. On the morning of June 4th, we picked our dogs up from DogiZone and immediately noticed Sophie's eye was red. Likewise, when Sophie arrived at home, she was not able to navigate and was clearly bumping into walls/objects. It was obvious at that point that Sophie was completely blind and much to our dismay, DogiZone did not once notify us of this obvious fact during her boarding nor when she was picked up. We immediately reached out to her eye doctor at the Animal Eye Care Center in Gaithersburg and were able to get an appointment that evening. The eye doctor confirmed that her eyesight was fine prior to be boarded, but she was now completely blind. That same day I called DogiZone and spoke with the manager Reagan. I had informed her of the fact that Sophie went blind during her stay at DogiZone and none of this was noticed nor communicated by the staff to us. However, she told me over the phone that the staff claimed to apply the eye drops and did not observe anything wrong. This is completely incongruent with the timeline of events I have laid out. Additionally, her statement was not supported with any meaningful proof as she confirmed that they have no CCTV or video recording in their facilities and are just relying on the word of the employees assigned to take care of Sophie. Furthermore, they failed to also report anything wrong with Sophie during her stay at DogiZone. This baffles me as it is quite easy to spot that a dog is blind and cannot navigate on their own. To me, the lack of attention/care from the staff points to extreme negligence and incompetence. All they had to do was apply her eye drops or at the very least call her vet/eye doctor when they noticed something was wrong. The fact that this was not flagged to my family when we proactively called them on 3 separate occasions during the beginning, middle, and end of our trip highlights the gross negligence and/or incompetence of DogiZone, especially when we were paying over $6,000 to board our dogs. What makes this experience even more painful to this very day is seeing Sophie struggle on a daily basis due to her blindness while trying her best to adapt to a situation that she did not deserve and could have been easily avoided. I would highly recommend against using DogiZone's services, especially if you expect your dogs to get proper care and attention.

Wags to Whiskers

Wags to Whiskers

(5 reviews)

Erica has been a WONDERFUL dog walker for my two dogs, Bandit and Harley! I am so sad to be moving…read moreout of the area, because we will be missing her! My dogs can be leash reactive to other dogs while walking, and Erica was able to manage them both perfectly. Her way of being with them made me feel confident that they were safe and well cared for on their walks! Erica clearly is a genuine animal lover, and even sensitive, reactive dogs like mine respond so well to her. If you're looking for a caretaker for your pet(s), I couldn't recommend her enough!

Peace of Mind While Away: Thanks Erica!…read more My cat, Kira, can be a bit finicky and fearful, so I was nervous about leaving her for a weekend trip. I found Erica from Wags to Whiskers, through a web search, and was very excited that she serviced the Kentlands. During the meet-and-greet, Erica took the time to get to know Kira and her routine and preferences. For example, Erica asked about Kira's favorite toys, and where she might hide. When I am away, Erica sends daily text updates and pictures, which puts my mind at ease. When I return home, Kira is happy and relaxed. The litter box is clean, and her food, and water fountain are full. Erica's reliable, attentive, and loving care make my trips much more enjoyable because I don't have to worry about the care Kira is receiving. I would definitely recommend her to other pet owners as Eric cares for Kira as if she were her own! And that is hard to find!

Michael C Bassett, DVM - vet - Updated October 2026

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