I can't praise owner Sharon Decker and her team highly enough. And that goes for her vision! A…read morestore that provides outstanding customer service and satisfaction. Eyeglasses that are beautiful and unique. (And usually expensive.) And Dr. Adam Deutscher, who is a maestro at analyzing and properly solving your vision correction. They really take time with you to make sure the frames are right for your face and your style. And the lenses will be measured carefully to the each center of each pupil. (I don't know how to say that better. My eyes are not perfectly even.) You will thank them for every penny you spend, because Sharon earns it! You'll get superb vision. And frequent compliments.

The best frame selection, no pressure and excellent help in finding the right pair. A great eye…read moreexam... this is where I travel to every year for new glasses.

The vibe and customer service here are fantastic!…read more I came because I broke the arm off my prescription sunglasses. When I arrived, Frank recognized me just from voice, as I had called a day earlier to check if appointments were necessary, which they weren't. He inspected my frames and kindly shared that while he could fix them, he recommended just buying new frames from the original retailer, and then he'd swap out the lenses for me, because it would be cheaper than him fixing it. This was really thoughtful of him to consider what would be most affordable for me. In addition to the lens switch, he also adjusted my regular glasses at no charge. You can tell that he has great passion for his work and is constantly busy because customers appreciate the care he puts into every service. He is warm and welcoming to all. Highly recommend a visit for any glasses needs!

Update....Frank is still amazing and like someone else said, every person who walks in, he knows…read moretheir name. SUCCESSFUL VISION is our CHEERS, but without the beer!!! His amazing wife, Mary, works alongside him and keeps Frank on his toes!!! Even though the shop is always busy, Frank NEVER rushes his customers out the door. There recently was a problem with the ordering of my new lenses, which caused a delay, but Frank was on top of it and kept me up to date until they arrived. Once again, Frank goes above and beyond. Thank you for always looking out. P.S. I moved to New Orleans 3 years ago and still come back annually for Frank's undivided attention and wisdom.

I called and left a message in their voice mail, and I'm still waiting for someone to respond. I'm…read morea new customer, and it amazes me that this is how they treat their possible sales. I'm just reading the other negative comments here and it scares me to deal with a store that apparently have issues.

Attentive and wonderful staff great ophthalmologist I was told they also have a hearing doctor that…read morecomes in good selection of glasses contacts but they will order for you and very personable amazing parking out in front and grade hours because they're open the weekends woolly Saturday

"I had a great experience at Apple of Your Eyes Optical. I brought in a pair of designer frames…read morethat several other optical stores refused to put new lenses in. Cathy took on the challenge without hesitation and had my glasses ready in less than a week. The service was professional, efficient, and friendly. I highly recommend Apple of Your Eyes Optical for their outstanding customer care and expertise."

Cathy has been taking care of my eyeglass needs for 25 years; not only does she provide excellent…read morepersonal service but she is likely to become a friend! I am typing this with my brand new progressives made with the fairly new Zeiss lens technology. I also chose transition lenses that darken in the sun. Wow, the darkening/lightening technology has improved over the years! My glasses work beautifully! Cathy spent close to 2 hours over 2 days patiently helping me choose the perfect frames, and letting me take frames home overnight. One week later I am the beneficiary of the time spent with her not only helping with frame selection but also the time spent measuring me so that the progressives would be perfect. She is enjoyable (indeed fun :-)) to chat with and truly cares about each person leaving her office with the best possible eyeglass solution for them. At varying times she has also helped my sons (who no longer live in NY) and my husband (whose prescription hasn't changed in years!) I highly recommend giving her a try!

Honestly the best place I've gone to get glasses! The people are so nice and the doctor is fabulousread more

I am absolutely disgusted by the way I was treated at Raymond Opticians in New Rochelle,…read moreparticularly by an employee named Jessica. Jessica is completely unprofessional, rude and arrogant. My problems with Jessica started back in December when I went to pick up my glasses. She came out appearing visibly frazzled, rushed and upset. While handling my glasses in that state and handing them to me, she BROKE them. She then gave me another pair and basically said, "Here, just take these." About a month later, I returned and asked a very reasonable question: What happened to the original glasses that were broken? Instead of simply explaining what happened, Jessica immediately became extremely defensive. Since that incident, I have noticed a complete change in the way she treats me whenever I need assistance. She has been rude, dismissive and unprofessional. Today was the final straw. I requested my contact lens prescription because I wanted to purchase my contacts through Costco. The prescription that was sent to me was incomplete and was missing necessary information, including the diameter and other information needed to fill it. I called the office, explained that information was missing and was told they would send the corrected prescription right away. They didn't. After waiting approximately 30 minutes, I called back because I still had not received it. While I was simply trying to get this resolved, my calls kept getting disconnected. Eventually Jessica got on the phone. Instead of professionally asking how she could help me, she began speaking to me in what I perceived as an extremely sarcastic and mocking manner. She said things like, "What's the matter, Larissa? Are you upset? What's going on?" and told me I was yelling. The way she was speaking to me felt like she was mocking me and making fun of the fact that I was frustrated. I explained that I was in a loud environment and was not intentionally yelling. Rather than simply resolving the issue, she continued with the attitude and then said to me, "DO YOU WANT YOUR PRESCRIPTION OR NOT?" She then HUNG UP ON ME. I could not believe that an employee would speak to a customer that way over something as simple as requesting a complete copy of a prescription. I have also since heard from others that Jessica has a reputation for being rude to customers. I cannot personally speak to anyone else's experience, but based on the way she has repeatedly treated me, hearing that certainly did not surprise me. I genuinely do not understand how an employee can treat customers in such a rude, sarcastic, mocking and dismissive manner and continue to represent a business. This wasn't one bad interaction. My issues with her began when my glasses were broken in December, continued when she became defensive after I asked what happened to them, and culminated today with her mocking me, asking, "Do you want your prescription or not?" and HANGING UP ON ME. Completely unacceptable and incredibly unprofessional. I have contacted Raymond Opticians management directly because I believe they need to know how customers are being treated at their New Rochelle location. I absolutely cannot recommend this location.

Loitering around the store 8:00-8:15! rather than getting to work is frustrating…read more Folks that work there are super nice and but for that would take myself and my eyeballs somewhere else. Will give them a push today at 4 stars for this reason.

Only if covred by your health plan. NYC location - They're good, professional, customer-centere…read more Wish they could take care of my eyes medically. They did a fine job but misunderstood my health plan, NOT Medicare.Everything GOOD.

I've been ordering contacts from this business for the past three years. When I recently tried…read moreordering through another company, I was told my prescription was expired. That's understandable--but I was shocked to learn that this business had been letting me order with an expired prescription all along, without informing me. When I called to clarify, the woman I spoke to sounded uninterested and told me "Danny was doing me a favor." How is bypassing a legal requirement without telling me a favor? Now I'm stuck without contacts right before a trip. It feels like you were more interested in taking my money than ensuring I had proper care when I needed it.

Went on for an eye test and new glasses as mine were falling apart, Mentioned that in April I was…read morebeing evaluated for cataract surgery and after a quick exam he told me the lenses would not be any different than what i was currently wearing. And I won't need glasses after the surgery so he went into the back and came out with repaired glasses. All at no charge! If I don't need the surgery in April I will be back to get new glasses at Metrovision! Great service and everything you expect from a good local business!!!!!

I went to this business with my son-in-law he was buying me glasses actually. The service was…read morequick, friendly and responsive. The doctor stepped in right away and took my measurements and the lady who followed up on my order was great. Great customer service.

The best Doctor in the world is Dr. Lax. Eye exams glasses so many frames to choose from I never…read moreleave without ordering at least 3 huge large frames in different shapes. The staff is great and I will always go to this eye doctor only. Fran Lewis Mj network restream