We unknowingly returned to this shop after seven years. It was originally in El Monte and had…read morerecently moved. I purchased a bicycle from the El Monte location and was pleased with the bicycle after all these years. The staff was friendly and very helpful in 2019. The customer service has not changed and we left with another good experience. The owner remembered us because of the bicycle I purchased long ago. The owner and his employee were very friendly. I'll return when I need to get my other bicycles serviced.

Wow where to start Joe provided excellent and professional customer service! He answered all of my…read morequestions with such patience that's very rare to experience that these days. I was looking for a e bike for the first time and he managed to send me pictures with details since I live in Riverside county. Joe made the transaction smooth over the phone and the following day he delivered my boyfriend the bike. He has my business and will be back for more!

Wonderful family run business that helped get my Mooncool tricycle back up running. They helped me…read morechange new tires as well as fix the handlebars and seat. Very fair prices and super quick turnaround. I very much appreciate supporting small businesses as this one and highly recommend taking your bicycles or tricycles here for service.

Trustworthy, friendly, and fair pricing. I had them adjust my front and rear derailleurs after…read moreinstalling new shifters myself, because I don't have patience or the skillset to get them properly shifting. They said the middle gear on the front crank was a bit troublesome and to go back if I was having issues. I my bike for a quick test ride at a nearby park and the it wouldn't shift into the high gear (largest crank) on the front. I took it back and they trouble shooted some more and got it back working on all gear. They said the front derailleur spring is probably worn out. Most likely as the bike is from 1992. I will go back to them to install a new front derailleur if needed.

Came in to shop for a nice long-framed touring-camping bike. However I fell instantly in love with…read morea beautiful Cervélo race bike. Now I have a sporty road bike and still looking for that touring bike. Silly me. Owner and staff are very friendly, and bike was assembled perfectly, all bearings and brackets set perfectly, (except for not wrapping the handle bars as I requested). As a long term bicycle enthusiast (and racer in college) I highly recommend the El Monte Bike Shop. Their actions are based on what the customer needs, not the 'bottom line $$'.

For frequent riders, safety demands that everything in your bike is in the best shape possible…read more After visiting a number of shops with varying results, and an unsafe repair elsewhere, this has become my go-to shop. Alonso is a knowledgeable pro who always makes sure my bike is in tip-top shape, safe and ready to ride. I've taken it to him after some falls and scrapes, and I'm glad I did! His prices are very reasonable, and has many times performed work for me at no charge, although I always make sure to compensate his time. A+ recommended shop. (Pictures to come later.$

This is the Best Bicycle wholesaler in Los Angeles. The staff is always very helpful and…read moreknowledgeable. They are honest and provide fast service too. I highly recommend them!

From the owner: Bicycle Parts and Accessories Distributor & Wholesale.read more

Best service I've had in forever I would advise you to come here best prices too honestlyread more

Here is the simple, unadorned truth about this bike shop: It's definitely one of those neighborhood…read morebike shops for the working masses. The 1st thing you'd notice as you drive down Garvey Ave looking for this place is that the sign is missing a name. In fact, there isn't a sign at all over the small shop but 2 words painted on the side of the stucco building that reads, "bike shop." Not Bi Bike Shop or its previous name of Pepe's Bike Shop, just the unassuming "bike shop." What did Steve Jobs say about simplicity? Yes, that it's the ultimate sophistication. The owner must be an Apple fan. The inside of the shop is, well, lived in. Yes, I'll stick with that term. The carpeting, racks, display cases, etc, have seen better days. There are used bikes on racks, leaning against walls, hung on the ceiling, etc (more focus on etc.). Okay, I don't mind how the place looks. I mean, if you've gone into any of the mom & pop Chinese restaurants along Garvey Ave., Valley Blvd, Atlantic Blvd....you'd know what I mean. Generally, the Chinese don't really care about decor. It's all about practical applications. Just as long as the price is right and the goods/services are reasonably good then it's all good. And that's exactly what you'd find at Bi Bike Shop. it's a no nonsense shop. It's simple. It's functional. It's no frills cheap. And that's why I like this shop.

I came to here to fix my bike. The owner was so kind and very helpful! After checking my bike, he…read moreoffer me a very reasonable price. Also he help me to upgrade my gear. Thank you so much!

Came in again because I didn't understand why I wasn't able to remove the front wheel. I thought it…read morewas because I chose to have my front tire replaced with something a little wider. They were able to explain to me why and fixed it on the spot. They showed me that the brake levers needed to be loosened, which was tightened during the tune up, and it was that simple. The service here is above and beyond in all aspects.

Reasonable prices. Great service. Family owned and are second generation bicycle business owner…read more Honest and trustworthy. They have serviced my 10 speed and electric bike and I've been very happy with their service.

asked to only put tires on and tighted my chain so tight for no reason old guy doesn't know what he…read moreis doing

Yelp address takes you to an embroidery caps place with a locked gate on the side. I tried calling…read moreat least 20 times no answer. Hate to be the first bad review but driving about 10 miles to check out a shop that was recommended to you is just a big let down. Sorry guys Update- Mike was very professional and reached back out to me. He explained Due to him moving shops he is getting everything set up and does not have everything from the old shop yet. Very professional and great customer service.

Very helpful staff and nice array of Trek Bicycles. Even though they did not have the exact bike I…read morewas looking for, they were so very helpful in trying to accommodate me by letting my try a comparable bike and tell me some features that might be different with the one I was looking for. They were also able to order the bike as well if I needed. I will defiantly come here for service and parts. The pace was not over crowded with too many bikes which I liked. It made them easier to look at. They have a nice selection of shoes, helmets and clothing. There was plenty of street parking out front but bring change! Its metered. Thanks!

I own two Addmotor Trikes. The quality is very good and they are great for our campsites. Stability…read moreis not as bad as some reviews like to tell you. Once you get the speed and smoothness of turning down, you are fine. On the customer service side there is some to be desired. It's not the worst, but it's not great either. I have called Addmotor and I have chatted online with them several times. They are always quick and responsive and have answers, not always the right answers unfortunately. The last Trike I bought was advertised on their site to be in stock and would ship in a couple days. It was a good month before it shipped because they were waiting for inventory. I also purchased the accessories for the trike. Every contact was "a couple more weeks" I am 10 weeks out on the accessories now. They told me they are shipping today. That makes me feel like the backorder fell through the cracks. I asked for expedited shipping, they said they cannot expedite the shipping because it was already picked up by the carrier. I asked for a tracking number, they said they did not have it yet and it would be e-mailed to me in a couple hours. You can see how this now looks like a screw up and back peddling since that string of conversations sounds a lot like one lie after another. My company ships over 1000 packages a day, I am very aware that tracking numbers are assigned well before the carrier picks up. Moral of the story, good, quality products. Be prepared to sit back and wait though.

A wonderful experience across the board. To Carol and her…read moreteam, and Johnny who handled assembly, I couldn't be happier. I truly feel the GranTan Turbo is the best trike available. Thank you for being there and offering such a great product! Sincerely, Stephen Spurgin