Great service "Joe & staff" was so helpful making my Ebike adventure…read moreSimple , affordable & exciting.. I would recommend any of my friends to Bike Revolution's "Great Customer Service"....

I had a great customer service experience. Joe assisted me entirely over the phone, so I didn't…read moreneed to go in person. I simply showed him the item I wanted, and we completed the entire purchase over the phone. He even arranged for same-day delivery after I made the purchase. These guys are legitimate, professional, and very helpful. I highly recommend them.

Wonderful family run business that helped get my Mooncool tricycle back up running. They helped me…read morechange new tires as well as fix the handlebars and seat. Very fair prices and super quick turnaround. I very much appreciate supporting small businesses as this one and highly recommend taking your bicycles or tricycles here for service.

Trustworthy, friendly, and fair pricing. I had them adjust my front and rear derailleurs after…read moreinstalling new shifters myself, because I don't have patience or the skillset to get them properly shifting. They said the middle gear on the front crank was a bit troublesome and to go back if I was having issues. I my bike for a quick test ride at a nearby park and the it wouldn't shift into the high gear (largest crank) on the front. I took it back and they trouble shooted some more and got it back working on all gear. They said the front derailleur spring is probably worn out. Most likely as the bike is from 1992. I will go back to them to install a new front derailleur if needed.

Came in to shop for a nice long-framed touring-camping bike. However I fell instantly in love with…read morea beautiful Cervélo race bike. Now I have a sporty road bike and still looking for that touring bike. Silly me. Owner and staff are very friendly, and bike was assembled perfectly, all bearings and brackets set perfectly, (except for not wrapping the handle bars as I requested). As a long term bicycle enthusiast (and racer in college) I highly recommend the El Monte Bike Shop. Their actions are based on what the customer needs, not the 'bottom line $$'.

Shout out to Bike Shop El Monte for fixing my e-bike. I had a flat in the back and that's where the…read moremotor is. They did it in a timely manner and they're pretty chill.

This is the Best Bicycle wholesaler in Los Angeles. The staff is always very helpful and…read moreknowledgeable. They are honest and provide fast service too. I highly recommend them!

From the owner: Bicycle Parts and Accessories Distributor & Wholesale.read more

Best service I've had in forever I would advise you to come here best prices too honestlyread more

Here is the simple, unadorned truth about this bike shop: It's definitely one of those neighborhood…read morebike shops for the working masses. The 1st thing you'd notice as you drive down Garvey Ave looking for this place is that the sign is missing a name. In fact, there isn't a sign at all over the small shop but 2 words painted on the side of the stucco building that reads, "bike shop." Not Bi Bike Shop or its previous name of Pepe's Bike Shop, just the unassuming "bike shop." What did Steve Jobs say about simplicity? Yes, that it's the ultimate sophistication. The owner must be an Apple fan. The inside of the shop is, well, lived in. Yes, I'll stick with that term. The carpeting, racks, display cases, etc, have seen better days. There are used bikes on racks, leaning against walls, hung on the ceiling, etc (more focus on etc.). Okay, I don't mind how the place looks. I mean, if you've gone into any of the mom & pop Chinese restaurants along Garvey Ave., Valley Blvd, Atlantic Blvd....you'd know what I mean. Generally, the Chinese don't really care about decor. It's all about practical applications. Just as long as the price is right and the goods/services are reasonably good then it's all good. And that's exactly what you'd find at Bi Bike Shop. it's a no nonsense shop. It's simple. It's functional. It's no frills cheap. And that's why I like this shop.

Came in again because I didn't understand why I wasn't able to remove the front wheel. I thought it…read morewas because I chose to have my front tire replaced with something a little wider. They were able to explain to me why and fixed it on the spot. They showed me that the brake levers needed to be loosened, which was tightened during the tune up, and it was that simple. The service here is above and beyond in all aspects.

Bought a cheap off brand road bike from this place because no one has any real brand bikes Fuji and…read moreGiant in stock. After a month the bike chain fell off and the shiftier wasn't working well, took it back he put the chain back and did something, I test road it around before left, got home for a ride and shifter was messing up and chain fell off.

Great service, great staff as well as very easy to work with, I will be coming back for all of my e…read morebike needs

Owner don't know his products bought us a sit down scooter from him four months ago battery dies…read morequick try to get a new one and he doesn't know what series of scooter does he have And would and would not help me to get a new one or use the warranty on it

Yelp address takes you to an embroidery caps place with a locked gate on the side. I tried calling…read moreat least 20 times no answer. Hate to be the first bad review but driving about 10 miles to check out a shop that was recommended to you is just a big let down. Sorry guys Update- Mike was very professional and reached back out to me. He explained Due to him moving shops he is getting everything set up and does not have everything from the old shop yet. Very professional and great customer service.

Very helpful staff and nice array of Trek Bicycles. Even though they did not have the exact bike I…read morewas looking for, they were so very helpful in trying to accommodate me by letting my try a comparable bike and tell me some features that might be different with the one I was looking for. They were also able to order the bike as well if I needed. I will defiantly come here for service and parts. The pace was not over crowded with too many bikes which I liked. It made them easier to look at. They have a nice selection of shoes, helmets and clothing. There was plenty of street parking out front but bring change! Its metered. Thanks!

I first posted a review on Nov. 1, 2023 about issues for a Trike purchased from AddMotor. Three…read moreweeks after first contacting AddMotor about an electric Trike that had no "electric", we have a resolution! AddMotor provided a FedEx mailer, and I sent them the battery, charger, display, and controller. The components were tested twice and found to be working and they sent videos of their tests. The components were sent back, and I reinstalled the components. But again, no go and the display showed error codes. I informed AddMotor of the results and I was requested to check all cables, etc,, but found nothing. I made a couple of proposals to AddMotor on how to resolve the ongoing problem. AddMotor, to their credit, built a new Trike and delivered it to my home (443 miles from the El Monte, CA store/headquarters). I appreciate very much the extra effort to work this out. I originally chose AddMotor because of the quality of the product and a stellar customer service reputation. That reputation can add another star. I do have, however, a couple of suggestions. We could have gotten to the same place in a couple of days. I requested to talk to someone who was diagnosing the problem but was rebuffed a couple of times and still have not talked to anyone in person or by phone. All of our communication was by email. Email is great but it has limitations. Had I talked to someone and walked through all of the components and processes, we probably would have resolved the issue sooner. Also, AddMotor has policies about returning bikes/trikes (3 days to report problem, 10 days to request a return and refund). There are also deductions made from the refund that can be hefty. I understand why the policies are there (other bike/trike providers have these policies and some are more punitive)--they want to avoid the costs associated with buyers who quickly change their mind. AddMotor has to realize, however, that a buyer like me know the policies and feel that the time passes quickly and er want to resolve the issues. So an email once a day may not be the best way to handle this. Finally, AddMotor also should realize that buyers of electric trikes are likely not to be youngsters and may not feel qualified to do more than simple mechanical and electrical work. For potential trike buyers, I believe their product is very good and their customer service came through at the end. I would buy another product from them and might actually do that after my spouse recovers from hip surgery. THANK You AddMotor for working with me.

I own two Addmotor Trikes. The quality is very good and they are great for our campsites. Stability…read moreis not as bad as some reviews like to tell you. Once you get the speed and smoothness of turning down, you are fine. On the customer service side there is some to be desired. It's not the worst, but it's not great either. I have called Addmotor and I have chatted online with them several times. They are always quick and responsive and have answers, not always the right answers unfortunately. The last Trike I bought was advertised on their site to be in stock and would ship in a couple days. It was a good month before it shipped because they were waiting for inventory. I also purchased the accessories for the trike. Every contact was "a couple more weeks" I am 10 weeks out on the accessories now. They told me they are shipping today. That makes me feel like the backorder fell through the cracks. I asked for expedited shipping, they said they cannot expedite the shipping because it was already picked up by the carrier. I asked for a tracking number, they said they did not have it yet and it would be e-mailed to me in a couple hours. You can see how this now looks like a screw up and back peddling since that string of conversations sounds a lot like one lie after another. My company ships over 1000 packages a day, I am very aware that tracking numbers are assigned well before the carrier picks up. Moral of the story, good, quality products. Be prepared to sit back and wait though.