The yogurt here is beyond amazing! Love the people that work there too. A real gem. You must come…read moreto experience it yourself!

I've been a loyal customer of Zack's Frozen Yogurt for over 30 years--long before the ownership…read morechanged--and I've never experienced anything like what happened today. If customer service has truly gone off a cliff, this visit was the proof. I walked in for a simple cup of frozen yogurt, something I've done countless times. The young woman behind the counter didn't ask if I wanted a lid (as I'm always asked), and instead overfilled the cup. When I politely said I wanted a lid, she scraped off the top like it was garbage. That may seem small to some, but presentation matters. I'm not an animal, and I don't expect to be served like one. When I pointed out that this wasn't how it should be done, she snapped back with, "Well how do you think I'm going to close it?"--then followed up with, "If you don't like it, come back here and make it yourself." Excuse me? That's not just rude, it's hostile. I asked the other employee to make a new one, and the same young woman kept up the nasty attitude, saying "I don't care, it's not mine either." The second employee did apologize, and I appreciated that. But when I said I'd be calling the owner, I was told he's on vacation. Is that why the staff feels free to treat customers with such disrespect? Zack's used to be a place where service matched the sweetness of the yogurt. Now, it feels like the values that built this business have melted away. I sincerely hope the owner reads this and takes action--because this kind of behavior is unacceptable, and longtime customers like me deserve better.

A trip to the mall just got sweeter! The Micro Creamery of CT opened a second location in the Post…read moreMall in Milford. They serve up some of the best Connecticut ice creams from local brand like Salam Valley Farms, Praline's, Big Dipper, and Buck's Ice Cream, just to name a few. There are many, many flavors to choose from and toppings that they offer flights. They even have ice cream nachos & affogatos. It's a must to get more than one flavor. I tried a scoop of Blueberry Cheesecake & Raspberry White Chocolate in a waffle cone. They were delicious with a lot of flavor. My favorite was the Raspberry White Chocolate because it had a lot of white chocolate chips. The other people I was with got a scoop of Cookie Monster in a cup and Coffee Cookies n' Cream Milkshake. The staff was super nice and quick with the busy mall crowd. They do have a hand-held menu with the descriptions of the ice creams because the amount of ice cream in the freezers can get overwhelming. The shop opened next to the food court which was very convenient for seating. I really love this new addition to the mall, especially that it is all local ice creams. Five out of five stars all day for me!

I've been a fan of Microcreamery of CT since they opened their first location in Woodbridge, so I…read morewas really excited when I learned that they opened a second location in the Milford Mall! My fiancé and I shared a banana split, and it was great to be able to choose different flavors from Praline's and Big Dipper. This is one of my favorite concepts to be able to choose ice cream from different creameries under the same roof!

I think the food is lousy here! But they place is near a no frills airport run by in commercial non…read morestop jets to New York

Had a hankering for a Turkey sandwich at 5:30 this morning ... found out Lordship has a Turkey egg…read moreand cheese! Best of both worlds. It was delicious Warm and ready for the time I ordered for and one hard working lady working the grill. The man at the counter was nice as well! I doctored up that sandwich as I liked it and it was perfect (albeit, I wish the bread was toasted more but I'll ask for extra next time since it's the first time I've been there. I heard their lunch sandwiches and to go meals are great also but they're closed by the time I get out of work. I will be back!!

What's the point of registering a phone number if they won't answer it?…read more They screwed up my order, giving me a plain vanilla blizzard (how does that even make sense?) from a strawberry cheesecake with PAID EXTRA strawberries and cheesecake bites? BUT THEY WONT PICK UP THE PHONE TO ASSIST IN REMEDYING IT.

Great ice cream, I mean a simple cone isn't hard to mess up but I think that since the job is so…read moreeasy to do in terms of food and quality, there is a loss in customer connection and staff interaction. I've gone to this DQ many years simply because it was my childhood store and I live nearby but I hadn't been in a while; when I went tonight it wasn't like it used to be especially because of the 8 teenagers that seemed to just be packed in there doing nothing but talking, and while the ice cream was good the service was rude and seemed bothersome to them to... do their job. Weird but I mean what else can be expected when there are nothing but a bunch of lazy 16 year olds sitting there chatting all night, anyways I'd consider having staff that wouldn't make such a comforting place a hostile environment when ice cream is literally as innocent as it gets.

Is this the 1970s! They use the thickest styrofoam containers I've ever seen. Even if you order a…read morewaffle cone, they put it in a giant foam cup and stuff it in so you can't eat the cone. Styrofoam is horrible for the environment and literally never disappears. I received no joy eating ice cream here.

Twice I've come here with my kids during "business hours" and the place is closed. It looks…read moreabandoned. How the heck can a place operate like this ?

Cash only**** but super cheap ice cream and amazing staff with a personal touch when giving some…read moreout! 10/10 recommendation.

Came here on a whim a few weeks back. Tons of awesome and unique flavors and really good. Loved the…read morelittle courtyard overlooking the water. Note that they are cash only.

We were craving ice cream on this cold winter day and ended up having it at Carvels in Stratford,…read moreCT. So soft and creamy. No words to describe this perfect indulgence! Love the selection and variety here. The staff is super friendly and the place clean. It's super convenient. They have ample parking as well! Highly recommend this place.

I would give negative stars if I could. I called to purchase a cake over the phone and the…read moreattendant refused. I was in a rush and ready to pay over the phone. I called 2 times and just hit rushed off the phone and told to go in person. Once we got there it was empty. There's no reason why my request couldn't be done. There was a group of women blocking parking spaces. The attendant was cold and not personable. He failed to listen and misspelled the name on the cake. The writing was lousy! Never again! Avoid this location.

Excellent ice cream, one of the best in town. We had a couple of cups, one with Oreo and another…read morewith their "beez neez" which had bits of honeycomb in it. Man, both were delicious, really flavorful and fresh. We sat outside on the front patio and enjoyed the evening breeze. Great spot!

First time here! Cute place for local ice cream. Many rotating flavors and options for sundae's…read more Parking can be a little tricky, as the lot can get busy. Service good and quick. Good experience and will be back!