Absolute worst experience. The guy (Jose) showed up an hour and a half late, and doesn't speak a word of English. I struggled to communicate to him what I needed, and at the end he said he couldn't do my cat cause he was "too aggressive" and peed on the table. This was after like 5 minutes of being in the van. No cat likes being groomed you gotta know how to hold them or have help to hold him. He seemed very inexperienced and didn't apologize for any of it. read more

I've been with them years back and after a loss of one of my fur babies I got another dog. Point is every time I choose a time slot that's open at my convenience because we work and. The time I choose it's for someone to be home and hand over my baby. Every single time I try to make a appointment I get a call back from Adrian and it's always an issue with my appointment if I'm checking the times available in the site I get back a oh I see you have scheduled a appointment no I can make it for another day the system doesn't update yet or it's not reflecting yet. No worries but try to schedule it for the same day not 2 to 3 days later. Clearly someone isn't working this correctly. Don't get me wrong the ones that have come to me are amazing specially Jose hands down and my baby gets happy to see him but what upsets me is the one that calls me back to let me know that the chosen isn't available clearly it was open not taken at all. Not very professional here. read more

Guys, PLEASE PLEASE read the reviews before calling them. There are way better options out there. After my incident, management followed up and offered a free cut as an apology. I thought maybe they put their act together. So after around 6 months that it took for my pup to grow his hair back, I reached out to them and to my "surprise" they have no recolection of this and are saying they are under new administration. Way to keep your word. I WOULD STAY AWAY. read more

This is the first time I used this grooming and just loved it. I call yesterday Saturday around 8:30, a very nice lady answer and took all my information and gave me an appointment for Sunday...SUNDAY!!! I was right there impressed. Carlos the groomer came as schedule very friendly, he just gave some time for my cocker spaniel to smell him and be confortable with him. 45 minutes later, Felipe (my dog) came to the door happier than ever. Looked exactly as i asked. For now on, Felipe will be a regular customer hopefully to get the same groomer. read more

Miami's Pet Grooming - After grooming - Pet Groomers Near Me - Miami, Florida

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We received the WORST GROOMING SERVICE EVER from this company. They butchered my beautiful dog's curly hair, shaving some parts bald, leaving some parts, and making no effort to create a fade in between. I wrote them a bad review directly, and received no response. Then I complained to the call center by text and was told to email headquarters with my complaint, which I did-- and got no response. I then went back to the call center and was told my issue would be escalated to the manager. It was not. I did that again, and have still not received any kind of courtesy call or refund. I have no other choice to but to leave THE WORST REVIEW EVER HERE. Do not use this service unless you want to butcher your dog's hair!!! read more

Miami's Pet Grooming - Look at how they groomed my dog!!! - Pet Groomers Near Me - Miami, Florida

Ivette is the best! She loves all animals like her own and she's very knowledgeable and confident when it comes to handling them and caring for them. My family has had our Goldendoodle groomed here almost biweekly for the last 2 years. If we want his hair longer and fluffy, they can do that. If he's really dirty and we haven't taken him in a while we ask for them to cut his hair shorter, they can do it all, just ask for what you want. We have also taken our Maltese and Great Dane here and they love it. We trust her with all our fur babies! We are never switching! read more

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BEWARE!!!! DONT USE THIS COMPANY to groom your fur-baby. I've used them twice. First time, the groomer left the anal gland liquid on my dog's behind leaving him smelling like that liquid. The second and LAST time we used them, both of my dogs got sick a few hours later. One worse than the other. Uncontrollable diarrhea, vomiting, blood in their stool, lethargic, no appetite. This is the first time since they've been groomed, EVER that this happens. Angel was the groomer who came this time. Wasn't too pleased. I had to rush them to the vet. its a viral infection they contracted from the unsanitary tools and/or area they use to groom the animals. My dog needs to be retested in a few days to ensure it's not PARVO! These are indoor animals, healthy who have never had an issue. The lack of communication and knowledge with the grooming company is a joke. Be VERY careful with Miami Pet Grooming. My poor dog is very sick. It all happened not too long after their interaction and service with this company! read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

Only giving one star cause it won't let me give ZERO. If you love your dog DO NOT get your dog groomed here!!! All the reviews are true, they're extremely unsanitary and do not handle the dogs with care!! The groomer left huge gashes on our dog's legs and paw and said that they would cover the expenses for the damage they caused. $1500 later, they went back on their word and REFUSED to reimburse us. read more

Miami's Pet Grooming - Deep gashes from groomer - Pet Groomers Near Me - Miami, Florida

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Not very happy my dog was limping all of a sudden the day of the grooming we kept looking For what had happened. To try to find what was wrong . And we notice his paw pads were swollen irritated he is in pain you can't even touch him there. Its horrible he was also cut on his testical. My dog can't even walk because they have swollen since the day of the grooming. There is also a cut inside the paw. read more

Miami's Pet Grooming - Swollen paw pads inner cut I have a video shows it better. - Pet Groomers Near Me - Miami, Florida

This company has a groomer that hurt my dog extremely bad. His name is Luis M. When I was finally able to get ahold of the manager 48 hours later because no one ever returned my call or text or email. She told us she couldn't believe it took us all that time to let them know something was wrong. She also said it's impossible that our dog was bleeding. She said that we had to wait until Saturday for the same groomer to come out to fix the problem. I told her no way in hell is that groomer touching my dog again, I don't need an apology what I want was my money back. Mind you we have been using the same company for the past 3 years every 3-4 months spending $200 plus every time. She never apologized she never asked for photos she never attempted to make it right. She said she would return our money proceeded to fight with us over the phone again and lecture us on us complaining to the groomer on site and then hung up on us without confirming she was going to give us the money back in the same form of payment. The last customer representative we were talking to Juan actually called us back and apologized on her behalf. It's extremely sad that an employee needs to apologize on their managers or the owners behalf. My dog is still bleeding and it's going to take time for him to heal. He is taking medication and drowsy. In the mean time we are still dealing with the smell and the blood marks my dog leaves behind. I have submitted a complaint to BBB as I still have not received my money back and it's been more than the 7 days that this manager stated. Reason why I'm writing this long horrible review is because my dogs are my family and that groomer does not know how to property groom dogs remember his name is Luis M. The manager which I was not able to get her name as she never provided and when I asked she just kept speaking over me that that treated us as if the grooming making a mistake was our problem. That treated us like we were only out to get our money back after not seeing that we were truly loyal customers after 3 years. The resolution I need is for you to return our money. read more

They are amazing. I love using them and I wouldn't use anyone else. Very friendly when you call and they always make room for you.

I used their services for my dog Brody, the groomer took extra long and when my dog was returned I noticed something on his back elbow. THEY CUT HIM WITH SCISSCORS!!! left a huge gash and decided not to mention it to me. Extremely careless and unprofessional. If you don't have experienced groomers maybe don't have a grooming company. read more

Never showed up for their appointment and when I called they would be at my house in 30 minutes. Waited another hour and they never showed.

If I had the option to leave 0 stars on yelp I would, but sadly I have to pick a star. We got our 6 month old puppy groomed with the mobile van service last Wednesday (West Kendall area) and have waited to make this review as we've been monitoring his eye; luckily it's healed now. Our dog naturally has one pink eye and one darker eye. They did an atrocious job with grooming him but most importantly they injured our puppy's eye!!! They left the skin around his eye RED and PURPLE, basically bruised!!! I don't understand how they weren't capable of telling us they accidentally did this. Besides this, they left the hair above his mouth long and it still curves inside his mouth. A young man and woman were the ones who were in the van, who I suppose groomed him. They took an hour and half, I was starting to worry as to how long they were taking (which I don't understand because their job with our dog did not look like it'd take that long) but they also injured his eye so they were probably nervous about confronting us. The first thing the young guy says when he hands me my dog was "estaba muy intranquilo "se porto mal" (he was not calm, he behaved bad). This man had the audacity to tell me my dog did not behave well when he bruised his eye?? This was my puppy's first time being groomed in a Mobile van so he might have been nervous, and while I do understand some dogs are calmer or more hyperactive than others, he should know how to handle ALL dogs since this is HIS job. We have been told my dog is calm and well behaved when groomed at other places. Which I believe because he overall has a calm temperament. You'd expect for a groomer to know what they're doing, but this is not the case with miami grooming, at least with the specific groomers that groomed our puppy. The least thing they could have done for us was to be upfront about their mistake. This service was completely unacceptable, saddening and atrocious. If you love your pets please stay away from Miami pet grooming. read more

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Today was the fourth time Miami's Pet Grooming came to groom my Sophie. They have done such a great time, each time. The last two times, I've requested Patty, who does such a good job and loves on Sophie. I would recommend Patty and Ana. read more

Miami's Pet Grooming - Sophie groomed in September 2020 - Pet Groomers Near Me - Miami, Florida

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Definitely recommend this pet grooming! They come to your location is a nice, air conditioned pet grooming vehicle. We've seen Edwardo and he's excellent and knows exactly how to groom our cocker spaniel. Thank you! read more

I love Miami's Pet Grooming as they are mobile. I have 2 yorkies and Eduardo is their groomer. He is the best and truly knows how to groom Yorkies. The service is great when making an appointment. Text confirmations are always sent to ensure you don't miss your appointment. Love them! read more

Miami's Pet Grooming - My little Maui with her fresh cut. Ears are upright and low trim to keep her cool im this Miami weather. Groomer is Eduardo. - Pet Groomers Near Me - Miami, Florida

The first time I used this company they were great. They bathed both my boyfriend's and my dog fine, even though I had not made an appointment for my dog when they arrived, and I was happy with their work. Some time after, I made another appointment when our dogs were with my mom and they went to her house and bathed them. The final result was once again good. However, I called back today to make an appointment and find out that the groomer left a note on our account that my dog was aggressive. I'm not angry over the note, I understand not wanting to put the safety of the groomers at risk. I am mad that this is the first I'm hearing of it. I called my mom to make sure that she didn't forget to tell me what the groomer said, and she said he never said anything, but he did have time to promote the business to one of her neighbors. Obviously I can't use this service again but I'm very upset that the groomer and company never once addressed the "aggressive" issues with anyone. When I spoke to someone on the phone they just said the note was that my dog is aggressive with no details or follow up on the specifics. That's bad customer service to me. (Personally, my dog has been groomed multiple times, not just from this company, and no one has ever told me my dog was aggressive. I also have never been told or seen she was aggressive at vet visits, or general outings. That's why I really wish this problem was addressed when it happened instead of not hearing a word about it.) read more

Some of their groomers are very good I have to agree with that, like Jose M & Eduardo. Now the office staff? they are a complete disaster. Scheduling is atrocious. They set you up for a date and you choose the groomer that you want because you already use that groomer and of course he did a good job and you want to use him again, well guess what? For your next appointment that you requested the same groomer they sent you a different one because somebody else did the scheduling and he didn't chrck you choice of groomer and they fill you in with who ever is open. Timing is ridiculous, you tell them 10 o'clock, they confirm... but they're calling you at 7:00 in the morning. The worst part is to fix their mistakes they offer discounts. When the groomer gets here there's no such thing you have to pay the full price. I'm telling you, I am totally disappointed and it's sad because they do have some good groomers. You'll be warned if you wanna go ahead and schedule it, hopefully they have learned to read notes. And try not to repeat the groomer because they're very good at sending you whomever has the next window open, regardless of your preferences. As you can see I am very disappointed. This is not the only mobile grooming service, live and learn... never again. Below is my latest and final experience: This came in last night and I confirmed. The groomer was calling at 7:37 for my 8:00 Appt? This was the last straw they broke the camels back! Hello, confirming your appt with Miami's Pet Grooming on Saturday, Aug 13 at 10:00 AM. PLEASE ALLOW A 3 HOUR WINDOW FOR THE GROOMER TO ARRIVE. (786) 222-0592 Remember all our prices are estimated, please confirm with the groomer first. Have a great day! Reply C to confirm. read more

George came in the time frame that was given and did an AMAZING job on my cat. I've had her groomed in 3 other places over the years and this is the first time no one had to shave her! He got all the Mats out and made her beautiful. Unbelievable work! A lot more expensive than most places, but 100000% worth it. read more

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These guys are so great. My dog was terrified of other groomers and he seems to be in LOVE with these guys. He gets so excited and even sad when they leave. Also, they don't take 20 hours and do the best job we've had from many other groomers. I just had to write a review. So far we've used Alina B and Juan. Both are fantastic. So happy to have tried these guys. Highly recommend !! read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

I called and made an appointment a week prior which was confirmed by them the day before and was kept waiting all day no one showed up. Then was told that they called and did show up but no one was home which was not true. read more

My dog was groomed by a lady yesterday. She was late after waiting 3 hours. She did a HORRIBLE job on cutting the hair on my dogs head and face. I sent a text with pictures to show the poor job that was done and no one reached out to resolve my issue. It won't happen again!!! read more

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HORRIBLE HORRIBLE HORRIBLE. If you love your dog, or at least want him to be with EXPERIENCED GROOMERS, and a company who actually cares about its customers do NOOOOT take him here. I repeat! This company is a franchise company who hires whoever they want to groom certain "routes", if a groomer is on your route, they are liable for accidents caused and the company claims NO RESPONSIBILITY! On September 6,2023 my dog was brutally cut with scissors or a metal rod in the van (the story the groomer says is all over the place). This cut on the "Achilles heel" of my dog was deep enough to require three stitches, AND he was also cut on his toe which the groomer did not disclose and it required 1 stitch. This came out to a 1.5K procedure at the pet hospital that the groomer initially agreed to pay, and is now completely ignoring any attempts at calls or texts! His name is JONATHAN. Miami's Pet Grooming claims NO responsibility and that they DO NOT HAVE INSURANCE. They blocked me on Instagram after receiving backlash. My dog had the stitches in for 3 WEEKS! It was traumatizing to take my dog myself to the vet , have him bleed all over me and my car, and see him shake and whimper in pain. I really hope this company gets the karma they deserve and DO NOT USE THEM. They change their prices all the time anyways and there are way better more experienced groomers in the Miami area. Please see photos for evidence. read more

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Miami's Pet Grooming did an excellent job with my dog. He had some matted hair because I haven't had time to keep up with brushing and the gentleman was able to still give him a cute puppy cut instead of shaving him to look like a rat read more

Laura es excelente!!!! Ella llego muy puntual, cuido y dejo hermosos a mis (2) Schnauzer. El mejor servicio al cliente, necesitaba una cita prioritaria y me acomodaron a mis necesidades. read more

Cesarino did an amazing job with my little girl. He took time to make sure he knew what I wanted. He was friendly and patient. You have a forever customer. Thanks again! Dee read more

Miami's Pet Grooming - Mercedes after pic. - Pet Groomers Near Me - Miami, Florida

Made the grave mistake of hiring this mobile groomer. 1. They completely shaved my dog after we specifically told her not to. She argued saying that she just trimmed her, but she completely shaved her all the way. 2. Worst part is my dog got a huge cut on her stomach area. I called and groomer said she did that accidentally with the brush... it was a huge deep cut, there's no way that was done with a brush, she had to have done that with the machine. 3. My dog started getting scabs on her whole body after a few days. I took her to the vet and the vet said she had a bacterial infection which could have been from the cut or the groomer never cleaned the blades on the machine. Either way now my dog is on antibiotics and special shampoo. I was able to get a refund for the service after arguing with the manager and the groomer but this was absolutely the worst grooming experience of my life, and now after reading this yelp, I see this is a recurring thing, a lot of people are complaining of cuts. Pics attached for proof. read more

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Photo update 24 hours later my pup is still bleeding. When I picked up my puppy his paw had been cut open and he was bleeding all over me!!! I called to let them know and nobody returned my call (so I guess they don't care that he was injured and I won't get my money back). Additionally, the first time they groomed him they took his collar accidentally and never returned. read more

My cat is extremely timid but Zoila did a beautiful job with her! It's not easy grooming a long haired neurotic feline. Sorry for the nip, Zoila, but I never know what Sam will do. You handled her with self assurance and gentleness. She looks like a million bucks, nicely done! read more

Miami's Pet Grooming - Samantha's glamour shot - Pet Groomers Near Me - Miami, Florida

We just had our first experience with Miami Dog Grooming. When I called to inquire about services, I spoke to Edgar. He recommended I try the sanitation service for my dog, Charley, which included nail trimming, anal glands, teeth cleaning, ears, and a bath. I was able to get an appointment next day with Diana. The next day, Diana arrived on time and called to let me know she was on her way. Diana is awesome!!! She did an excellent job on Charley; she was fast, thorough, and Charley was so calm after being groomed (he is normally barking and pulling to get away from the groomers). I am very pleased with Miami Pet Grooming. I will be using them from now on for all Charley's grooming needs. You can't beat their prices either. read more

Miami's Pet Grooming - Charley with his cute bandanna after being groomed by Diana. - Pet Groomers Near Me - Miami, Florida

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the groomer cut his nail way to low and it is bleeding badly. When i tried to call the place, no one answer it.I always tip good and reschedule my baby appointment once every 6-8 weeks. Never Again read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

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Laura was amazing with my Teddy today, she was easy going and very nice. Smooth intro, sweet with my Cavapoo all the time. Her service was very professional, very clean truck and she left my pet looking soooo beautiful and excellent smell - you could tell he liked her because he was happy and relaxed after. I recommend their services, spent the right amount of time to do a good thorough sanitary for my pet. I will definitely call them again every month read more

I have always received excellent service from Amanda, my dog groomer, but I haven't been so lucky with the cat groomers I tried to hire this week. My former cat groomer no longer works there, so they set me up with two different cat groomers. I was stood up two days in a row, without so much as a phone call from either the groomers or those in charge of scheduling, The best they could offer me when I called to express my dissatisfaction for the two wasted afternoons, was a 10% discount. No, thank you! I will not be hiring cat groomers from Miami's Pet Groomimg ever again. read more

Very kind and courtesy staff. The only reason why I didn't provide 5 stars is because the groomer I encountered didn't speak a word of English, and it's hard to specify how to cut my dog's hair by trying to pantomime English phrases. A completely bilingual staff would probably be more appropriate. Otherwise, the groomers are all super sweet. In addition, the prices are MUCH more feasible than PetSmart, not to mention the gas you're saving from having to transport your own pets. Rather, this company comes to you!!! Would recommend! read more

I had the pleasure of having Marcos cut my yorkie who was matted he did an excellent job with her .. very patient and explained everything prior and post providing service to her ... services were awesome will definitely use again read more

Horrible! I wondered why my dog was screaming, it's because the groomer was cutting him. In addition, I think my dog was drugged. For several days he was very acting strange. read more

Today I got my 50lb GoldenDoodle groomed with Miamis Pet Grooming! When I called first it went to voicemail but they called right back as promised in the voice message! The called to let me know they were running a bit late and I had to leave to a family get together and they met me at my family get together to get my dog groomed! VERY convenient. My dog Jarvis was bathed in less than an hour and a half and he looked and smelled GREAT! Aracely, the groomer , was VERY helpful, caring and especially, honest! She immediately asked me what I wanted for Jarvis (my dog), then what she recommends. She showed me the van , where the bathe and groom the dogs and what shampoo/conditioner and scent she will be using also. All for $55!! Absolutely fantastic experience and I will ONLY be using Miamis Pet Grooming for my dog, Jarvis ! read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

I am beyond disappointed with the service and the job that was done on my beautiful Maltese, I used this service because I was told it was "good" so I gave it a shot and what I got in return was a shaved dog all the way to his skin when all I wanted was a puppy trim, and to keep his hair long, not only did they butcher my dogs hair cut, but they cut him on his leg and they left him razor burns on his butt, AND NOT TO FORGET SHAVED OFF HIS WHISKERS....PS: your not suppose to shave off a dogs whiskers. Unfortunately I have to put a number of stars but if there was an option to give no stars or negative stars I would give -5. NEVER going here again and I definitely don't recommend anyone to come here or use this so called "grooming service" unless you want your dog to be cut and receive a butchered hair cut. read more

Miami's Pet Grooming - TOP: before BOTTOM: after - Pet Groomers Near Me - Miami, Florida

Definitely the best experience Ive ever had with a groomer. Especially a mobile groomer. My puppy is always frightened of getting groomed but for some reason loves getting pampered with Miami's Pet Grooming. I highly recommend Eduardo! He is amazing and truly loves what he does. and Peter my shih tzu loves him. The attention and love and skill that Eduardo has is amazing. I can't stress how satisfied I am enough! read more