Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .

Bottom line up font: STAY AWAY!!!…read more My wife and I have been shopping around for someone to repair or replace our shower. ImproveIt was one of the top search results for bathroom repair/remodeling work. My wife trusts me to handle an appointment for an estimate, but they insisted that my wife and I must both be present for the appointment. No other contractor I've worked with has such a requirement. I didn't have the best feeling about them after the phone call, but I went ahead with the appointment, which they said would take 60-90 minutes. The representative they sent seemed very nice. He complimented our home, and asked questions about the smoker I have on our back porch. He inspected our shower and decided that the tile work was shoddy and would need to be completely replaced. This didn't seem totally unreasonable since the grout in the floor was crumbling. In retrospect, he would have come to the same conclusion no matter what he saw. Following the inspection, we sat down at the kitchen table for his presentation/sales pitch. He talked up the company and went over all of the awards they've received. He then talked through various options for redoing our shower. As it turns out every option is terrible except one. The one that isn't terrible is the product he's trying to sell. His product was a very sciency miracle materiel material, aka plastic. What he didn't know is that my wife and I both have advanced degrees in materials engineering, so we saw right through his B.S. There's nothing wrong with plastic, and it may be a good product, but it's hardly unique. At this point in the process, I hadn't quite figured out that he was going for the hard sell, used car salesman style. He had an affable demeanor and continued to pepper in compliments of our very ugly kitchen. He was very patient with our toddler disrupting the conversation and playing with his material samples. After we selected materials and options, he finally gave us a cost quote. The quote: $16,617!!! Over $16,000 to replace a 3'x3' shower that might not even need to be replaced! The quote was good for a year, but if we signed a contract for the work in the next 30 days, we would get about a $1,000 discount. But wait, he had a letter from the owner of the company. It was a very official looking letter, and it gave him permission to give an extra $1500 off if we signed a contract right then and there. My wife and I had not consulted any other contractors for the work, so we weren't about to sign a contract for over $13,000 on the spot without a better feel for the market. We hadn't ruled them out, but we needed more information. When we explained this to the salesman, he tried to convince us that it was a foolish waste of time to get more quotes. He said we wouldn't want to sit through yet another 3 hour (yes, he was at our house for 3 hours) presentation. He continued to push, but we held firm. As he packed up his things, my wife thanked him for his time. His response: "I just don't understand why you wouldn't sign the contract now and save $1,500, but whatever." He was suddenly quite rude. In retrospect, the sales tactics are quite clear. First he buttered us up. Then he "inspected" our shower and found that yes, indeed, it needed to be fully replaced. Then he talked up his company and product while disparaging any competitors. Then he hit us with the hard sell. I don't appreciate such tactics. I don't care how good the product is. I won't give my business to someone who treats me that way.

I have been trying to get our installation done for over a year and a half!…read moreI was sold a remodel that they tell they can't do. I am currently waiting on Shower doors. I call but no one returns my calls.

Fantastic service!! The crew is very kind, efficient, and clean up after themselves. The price was…read moregreat for our patio door install. We will for sure use them for any future work needed!!!

This past winter sitting in our living room was horrible. You could feel the air coming through the…read morepicture window. My husband and I decided we would get it replaced in the summer. We contacted Bruce and he gave us an estimate of $1027 with tax. We stopped by and paid for it on Friday. He stopped by today to take measurements and stated it wasn't shut properly. He shut the window and locked it. No more draft! He stated we didn't need a new window that this one wasn't that old. We were so embarrassed. Thank God for Bruce. He refunded our money and we know we will be contacting them in the future if any windows or doors need replaced. We cant say enough good things about this company. You wont go wrong doing business with them!

Customer service is really bad. Provided estimate really fast. It was not the lowest bidder, but…read moreI wanted to patronize a business that was near me. I provided 30% of the funds over a month ago. No one has reached out to me as to when the project will begin. The receptionist says they have no idea when the job will begin. I am beginning to think I have lost my funds and need to get legal help.

I received an estimate from multiple contractors just over a year ago. Didn't know much about…read moreThrush but I wanted a lot of estimates so I gave them a shot. So it comes back (a month later after multiple calls) at nearly $26,000 for some windows, few doors and patch of siding. After comparing them to my other estimates I had a range of $12-16,000 and then this outlier and overpriced BS from this company. Today I get a cold call to see if I still want the work done and they are holding the estimate at the old price. C'mon now, you don't think I still need that works done do ya? Was the receptionist so damn bored that she decided to cold call? I doubt it. At prices that effing high they have to call the customers instead of having a business so good the customer calls you. I got my work done and more for half their price and better quality. No BS!

i had Renewed Exteriors replace my roof. The owner Bailey kept in constant communication with us…read morethroughout the whole process which made us very comfortable with choosing them. Would definitely recommend them for any exterior project.

From the owner: At Renewed Exteriors our expert team specializes in a wide range of exteriors remodeling services,…read moreincluding roofing, siding, windows, doors and outdoor living spaces. With over a decade of experience trust Renewed Exteriors to bring your remodeling vision to life

Jake is the absolute LAST person/business I would ever recommend for a job. We have been waiting…read moresince October to receive our seven windows, with the arrival & installation date constantly getting pushed back until, FINALLY, today, when he came to install the windows he ordered for us. He showed up this morning, only to realize that five of the windows are the incorrect size. Each of those five windows was 9" shorter than the window openings he measured & quoted us for. Nine WHOLE inches too small. He then tried to convince us to let him 'build out' our windows and install them anyway. We said no way, and he stormed off our property, leaving the windows that we can't use sitting in our driveway and our job incomplete. We have siding going on the same building and that job is now also at a standstill because of Jake's complete incompetence. I am also reporting this "business" to the Better Business Bureau. AND filing a lawsuit with small claims court.

From the owner: Over 10 years of experience with window and door installation.read more

Great experience from start to finish! I have used them twice - once for a rental house, and now…read morefor my primary residence. Ron came out and measured everything, and gave me the various window options. He wasn't overselling anything, and let me make my own decision. Ron also had some really helpful information about lead paint, as we are remodeling an old house. Then, for the install, Keith helped us. He was better than we could have hoped for. He really knew his stuff. We had weird storm windows on the house before, so when he took them off there was an open section that needed to be covered. He cut the new vinyl trim on-site, and fit it all together with our totally-not-level 100 year old house. It makes a world of difference. Keith also showed us how to operate our new windows, because I had never used the tilt-in type of window before. So again, a great experience from start to finish. This is the second time I have used them, but I'm sure it won't be the last!

Fooled twice by this business. This is actually an update…read more Michelle, the same receptionist that ignored my message pertaining to renovations as they were discussed by the in home consultant (will update with name after I find the card), messaged me asking to remove my review as I had confused the business with Window Depot USA. I had not. This, in fact, is the very dishonest and, evidently, disrespectful company that I will never approach for another window again. Thank you.

Amazing guys to work with, professional and fair pricing! Will use again for more projects and…read morehighly recommended!!

Highly skilled professionals! We had 17 windows installed over a 2 year period and we are happy…read morewith all of them. The guys were great and they gave our house a brand new look. We will happily recommend WD Renovations to friends that are looking for window updates! Thanks again and great job!

AVOID THIS COMPANY LIKE THE PLAGUE! 1 star because I can't…read moreleave ZERO. We hired Best Door & Window on October 18, 2024, to replace one broken window in our home for $2,749.47. We paid half upfront, with installation scheduled between November 25 and December 6, 2024. Reasonable enough--except we heard nothing after signing the contract. On November 26, 2024, I reached out to the sales rep I had been in contact with (unaware he was let go) to ask for an update, since winter was approaching and this was a broken window in our son's room. On December 3, 2024, they finally called to inform me the window hadn't even arrived yet and blamed the lack of communication on the fired rep--despite claiming they had access to his emails the entire time. Apparently, keeping a paying customer informed was just too much effort. Fast forward to December 23, 2024--installation day. The workmanship? Wow. We ended up with: -Broken solid wood trim -Cracked siding -A damaged window sill -Caulking that looked like a toddler applied it with a glue stick We emailed Alan, the owner, on December 26, 2024, to raise our concerns. His "solution"? Pass it off to his employees, offer a laughable $374 discount, or send his crew back to "fix" the disaster. Spoiler alert: $374 wouldn't even cover hiring a real contractor to fix this mess. But since the contract required us to give them a chance to make it right, we reluctantly agreed. After ongoing communication a repair was scheduled for January 15, 2025, but postponed to January 17 due to weather. Dan, an employee, showed up with another worker. Dan was professional and actually the only one to apologize throughout this ordeal. He addressed the exterior issues as best he could (except for the cracked siding), but the interior was another story. The result? -Sloppy caulking was scraped off, taking a layer of wood with it. -The broken trim was not replaced--just pushed closer to "hide" the gap. -The window sill remained damaged. -Caulking was still uneven and messy. We contacted Alan again on January 18, 2025, to express our continued disappointment. On January 20, 2025, Alan responded by denying responsibility for the broken trim, claiming it was already damaged before their work, and insisting the matter was "concluded." He demanded we pay the remaining balance and threatened late fees and collections, ending his email with: "We consider this matter closed and will not be responding to any further communication from you." If that wasn't bad enough--we sent a certified letter on January 22, 2025, formally notifying them of the unresolved defects and that we would not pay the balance until the issues were fixed. It was delivered on February 5, 2025. No response. But guess what? Alan wasted no time putting a frivolous lien on our home the next day for non-payment. And the cherry on top? The window itself isn't even functional! Our kids, including the one whose room it's in, can barely open it past 8 inches--and that requires all their strength. I can barely budge it myself using my full body weight. Of course, Alan was informed of this too. And surprise, surprise--radio silence. It's truly a masterpiece of crap craftsmanship. Do yourself a favor: RUN, don't walk, away from Best Door & Window. If you enjoy paying top dollar for poor service, damaged property, and a side of arrogance, go ahead and give them a call. Otherwise, save yourself the headache and money go literally ANYWHERE else. If you still feel so inclined to go with this company take 300 before photos of your windows inside and out.

Most businesses stand behind their work and products they install. I wanted to share this in this…read moretown bc we all have some wind here. I don't like posting about companies but I don't want this happening to anyone else. I purchased windows from Best Door and Window in Huntsville. The windows are supposedly one of their best rated for wind. At 18 mph + west winds, the wind coming through these windows is horrendous. Home Guard Innovations Double Hung vinyl windows. Alan Ocheltree promised my husband and I these windows will not give us any problems. They have been here multiple times. They have been unable to determine why wind is coming in. They also contacted the manufacturer. This was the END of Alan's (Best Door)email to me this morning. In the meantime the wind is still a serious problem with west winds. Just wanted to make those in windy areas, aware of this. I posted this in Belle center, Kenton and Logan also. This company has several people stating the same thing I am. Buyer beware unfortunately. Several in these groups have had similar issues. Attorney General and BBB informed. "Our involvement with this matter has concluded and I won't be responding to any further communications." Per Alan Ocheltree. The below pictures are how I had to remedy the wind coming into the bedrooms. I used mortite caulk cord to stop the wind.

Had a door opener installed. Spencee was very professional…read moreand courteous. Very pleased with the product and installation.

Spencer and it's crew did an excellent job on my door. They were very professional and prompt…read more Definitely recommend using them