We were experiencing some large red ants in our upstairs bathroom, and we decided to contact Native…read morefor an evaluation. I was really impressed with my initial experience. They were very professional on the phone, kept their appointment time, and the gentleman who came out was very personable. He advised what type of ants they were and proposed a treatment plan and we proceeded to sign a 1-year contract. Unfortunately, we truly came to regret choosing Native. We were told by the salesman that they would clear all the webbings and spiders from outside the home, but this was NEVER done during ANY of our treatments. The exterminator who came said that the red ants were a different type of ant than the salesman who came, which was off-putting. While the red ant situation in the bathroom did resolve for the most part, we would still one or two every once in a while, and the overall pest control was a joke. During the entire year of service we continued having sugar ants in the kitchen, centipedes that would make their way inside as well as in the yard, and a million black crazy ants allllll over the patio and around the yard. We called to complain and they supposedly sent a "manager" out to us, but he barely discussed anything with my husband. My husband wasn't even aware he was dealing with a "manager" and I had to let him know after the fact. He said the person who came out didn't do anything different than the usual service people- and the "manager" also failed to remove the spider webs from the windows and yard area. It was a joke. We had ONE good exterminator come- Rangel- who was really wonderful. I voiced my complaints and disappointment to him and he was surprised that in all the time we had been receiving service the webs had not been cleared. It had been about 6 months already. He took his time on our home and spent about 45 minutes thoroughly applying products around the yard and clearing all the webbing from all upstairs and downstairs windows as well as in the yard. After his visit things did seem slightly better for a bit- but things returned after a month or so. Native offers to come re-treat the home if pests continue, but it just becomes redundant and useless after a point. It resolved nothing. I am not sure what products they use but I feel like they must be watered down or something. For the sugar ants in the house they placed the ordinary plastic ant trap trays. You do understand that I can go buy those anywhere on my own? If I wanted plastic ant traps all over my window sills and counters I would have done that myself. Before you may think this is a "me" problem, I assure you I keep a clean home - and when we had Orkin for 2 years we never saw a single pest- inside or out. The yard was free from any kind of ants or spiders. No sugar ants inside. No centipedes. No palmetto roaches that like to come inside when it rains. Nothing. We went with Native because they talked a good talk and seemed so professional, and the price was better than Orkin- but I guess this was a case where you get what you pay for- or maybe not even that. I gave two stars for professionalism and organization.

We recently had the second application of the essential oil mosquito control and I couldn't be…read morehappier! Finally, my family and I can enjoy our terrace, backyard, tiki bar and garden without having to swat those nasty, pesty mosquitoes that our Miami tropical weather is known for! The twice-a-month essential oil applications-- although not cheap -- not only keep the mosquitoes away, it also smells lovely and doesn't harm our pets, butterflies, homegrown vegetable garden or fruits. I highly recommend them :)

Jeff Wood did an exceptional job. I thought the raccoon was dead. when Jeff approached it was…read morealive! I thought God now the price is going up! but it stayed the same. His service is the cheapest in town. He gently trapped it and put it in a cage. Thank you Jeff.

A raccoon got stuck trying to go into my roof through soffit and died there. I called Jeff and he…read moreanswered his phone right away, he asked my scenario gave me a price. He told me he'd put me down on his calendar for that day and would call me when he was on the way. Jeff did just as he said he would. He was at my house in less than three hours and removed the dead raccoon entirely (it was stuck) sanitized and left everything in good shape. Jeff Wood, is reliable, responsive, and honest reasonably priced! Thanks so much for coming out short notice!!!

Pest Brothers is wonderful! They are friendly, listen to your needs, have very competitive prices…read moreand most of all do a great job.

Richard Llerena and Pest Brothers provided great service for my apartments in Opera Tower. Thank…read moreyou to a great run family business

The owner immediately responded and solved a recurring ant invasion--perfectly and correctly. I…read morehighly recommend them.

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

I've used this company twice! The first time, my tenants found them and made the arrangements to…read morehave a hive removed. When I discovered a hive at a different property, I called them again. Both times, I was very pleased with the outcome! Gary and his wife Jen are super easy to work with and very knowledgeable. They made the hive removal a breeze! Gary was also very conscientious about not making too much of a mess with the chemicals and the hive. Cleanup was perfect! One thing you should know is that while Gary can open up your drywall or concrete wall to get to the hive, you will need to make your own arrangements to close any holes back up. After having a really pleasant conversation with Gary during the removal, he gave me a little bonus of honey before he drove off. A+ to the A Team!

Contacted the bee team for help with a bee problem and they were able to send someone over same…read moreday. Rather than just trying to oversell, they shared what could be happening and offered a multi step approach to solve the problem and save us money. Great service and communication.

I had a consultation with Edgar -- he was extremely professional and knowledgeable! He assessed…read morethe problem as promised and gave me actionable steps. I was relieved to learn that the droppings I had in my laundry were not from rodents [phew] -- Edgar definitely went above the call of duty -- even making suggestions for the future, letting me know where the rodents nests and potential rodent nests on the property --- overall a GREAT experience! Definitely worth the value!

Such good and friendly service. Came out when they scheduled and that's hard to come by these days…read more Professional. Very grateful, Thank you!

We called this company to help us remove a live raccoon from our attic, he charged us for the…read moreconsult and did nothing. He advised us to catch the animal ourselves and call him after, he also charged us for this. We asked if the animal sought our attic to have babies and he said no that raccoons have offspring in Spring, he does not know what he's doing or talking about, she did have babies and now he will not help us get them out. He should have looked when he first can but he obviously didn't. We have called another, more knowledgeable company and we're told this was not the correct way to safely remove this family from our attic. We feel awful and this person should not be advertising he is a reliable animal remover. Don't hire him!

Reliable. And removes animals…read more These guys came by an hour and a half after our first phone call. Diagnosed the situation, remediated and evicted the critters same day... by the next morning, the space was sealed and unwelcomed houseguests had left.

No recommended at all!!! Customer service at this location…read morereally bad, Alejandra did not let me speak and explained my situation, she was taking over me and giving me an attitude, instead of understanding the situation. Frank the manager was more attentive to my needs and the situation.

I am so impressed with this team! Good customer service is…read morerare these days. These guys were so forthcoming and honest and basically resolved my issue in a team effort. The receptionist that answered was very caring and empathic about my pesky pest problem. The inspector Luis was on top of it and made a follow up call. The technician guided me and told me how to get Rid of the issue without any charges. I will be recommending them To any colleagues, family and friends without any doubt! Thank you all for your help and patience!

Did not humanely relocate animal. I was very disappointed. What i asked for is not what I got…read more Nothing humaine here.

They were so great! I called at 6 pm on a Sunday and he was there within the hour (on a weekend) to…read morehelp me a removal of a dead animal. He was very humane and helpful- I will definitely work with him again. He was also mindful of my outdoor cats.

Buyer beware!!! I should have seen the red flags (too many to state in this review), but trusted…read morein Orkins seemingly good reputation. Not at all what I was expecting from a nationally recognized company. I contracted them based solely on name recognition, commercials, ads, etc. and the salesperson (Patrice) was very professional and amiable. However, she did not disclose during our walkthrough that Orkin doesn't actually tent your house, they subcontract it out (in this case to Guardian Termite & Pest Control). There were a few things that I wasn't happy with Guardians crew and how they went about their job. but I'll tell you what my pet peeve... The morning after (the tent was installed on the afternoon the day before), Guardians crew came to take tent off and to air house out. That morning, by the time their crew was set to leave, they were walking in and out of house without personal protection equipment, masks, air tanks, etc (meaning house was clear and I found odd). Yet, my family and I were forced to wait till the following day to be allowed in the house. The following day, I started adding all the red flags together and thought it prudent to text Patrice about the fact that my family and I were checking out of the hotel and in route to our home in the following hour, and that I would appreciate an update on when we would be allowed to enter. That text to her, and subsequent calls to her, to Orkin's Central Office, and that of Guardian's all went to voicemail.. I called at least 25 times that day to different numbers trying to get a physical person on the line to no avail for hours. They did pick up at Orkin Central Office, but after an hour when I called back and they still had no answer for me it looks like they started screening every other call went to voicemail. Meanwhile, my mother who is nearly 80 desperately needed medication inside the house. When homes are tented, they install mechanisms on each entry door into the home, that only they can open, close. when Guardian finally showed up, the team leader said there were 2 reasons we were made to wait outside. One was the fact that when they all showed up to their warehouse in the morning, they had misplaced the machine needed to test the home for the poison levels, so without notifying me, they went on to tent another home (i Was never notified!!). And two was that one of their crew members needed to attend a funeral and so it took them longer to tent the previous home before they were able to come and open up mine. I gave my sympathies, but said I expected more from Orkin. adding insult to injury, Patrice called me a few days later to say that her manager had given her the OK to credit me $242 for one year of additional service as a way to make up for all of the mistakes. I accepted the credit, but told her the money was not the issue, it was how my family and I were treated. Today, I see that Orkin has charged me for the full amount and never gave me the $242 credit. I was charged $2983.00 Alfred P. Pembroke Pines

They randomly keep sending people out to my house without calling me prior. They expect me to pay…read morefor service that they don't tell me they're going to give me. Then when I schedule a service for them to come out they come out early, I take off of work because they're coming out early even though I called to change the time. I get home in time, watch the guy pull in my complex and they still cancel.