To look and feel amazing is a priceless gift from the stylist to their customers. Thank you for…read morealways making me happy! I have challenging hair, and often stylists struggle with my medium weight but curly, long locks. I am so incredibly fortunate to have found Jenny through a referral from a friend. She genuinely cares about making her clients feel amazing. She makes me look and feel fabulous. I always get so many compliments on the quality, even from other stylists who do not work there!! She's helped me grow my hair even longer which was my personal goal. She's warm and friendly, always smiling and working hard. All of her stylists and staff are sweet and I really enjoy my self care time!

I have been going to Jenny at Salon Vici for over 10 years. Another family member of mine also sees…read moreJenny for all of her hair care. Jenny is very experienced and an expert at everything she does. She really listened to my request for a new hairstyle and explained what cut was possible for my type of hair. I really liked the cut. Jenny is also very kind and compassionate.

Friendly, efficient service got me vacay ready in no time! Painless and comfortable environment…read more Staff was knowledgeable and professional.

Do not give them your credit card...they charged me for four months after I cancelled my membership…read morein writing and will not refund me for two of them because they don't write checks and they can't refund my card for those two months.

asked for a balayage and got streaky stripey highlights instead because she wanted to "work with my…read morenatural hair rather than fight it" . then was told they didn't have enough time to style me. i was so excited for this hair appointment only to spend $300 on something I didn't even ask for. Im pissed.

I normally don't go to this place but decided too because i needed just a dusting off my ends no…read morelength. I said at most!!!! 2 inches, at my normal place I get 4 and im okay with it. My hair used to touch the top of my butt and now is sitting at the top of my chest. Never once did I say I wanted a chop. Now my hair is going to be like this for senior pictures. They took off at least 7 inches of my hair when i asked for 1- 1/2 an inch. I am extremely disappointed and will not recommend this place to anyone.

I feel like I need to balance out some of these reviews, and maybe this will get erased regardless,…read morebut the experience I had was not anything I would recommend to anyone. I won't name who it was that did my service, she was a very nice person, just not a person you'd want doing your Brazilian. I felt like communication was something I had to reiterate and at one point I looked down and saw the side that was "finished" flared up and bruised along with fine hairs that remained despite the trauma. That is actually the word I would use to describe my experience, traumatizing.

Clean and super quality wax. They took the time to get every hair…read more Clean building and rooms! No complaints

Does great Botox work. Still getting I'd at the ripe age of 43! That says a lot. Love it!read more

Just finished having a very relaxing facial with my aesthetician--Carol. The ambiance of the room…read morewas so relaxing. Today's special treat was a mask after my hydro facial which added more hydration to my seasonally dry T Zone. The fragrance of mango and the relaxing candle aroma transported you and your skin to the outer limits of a joyful zen moment. If you have not tried this perk -- you should. The treatment is good for mind, body and soul,

This waxing salon is the best I've been to for Brazilian waxes. The owner/waxer Megan is amazing…read more She is very fast and efficient with her time, resulting in a quick and well done wax. She pays attention to detail and makes sure not to leave stray hairs. The salon is very hygienic and I have never seen the waxer double dip. Hard and soft waxes are used to achieve the best outcome. Hands down the best waxer I've ever had. Very reasonably priced! Extremely professional, yet laid back and makes you feel comfortable.

I have moved a few times since beginning my Brazilian waxing routine ten years ago and it is always…read morehard and scary to find an esthetician to trust in a new city. I can sincerely say Meghan is one of the best! Not only is she fast and thorough, she keeps the pain to a minimum. She's also very professional as well as sweet to talk to. Though I no longer live in Des Moines, I made sure to schedule my next trip to Des Moines around my Brazilian wax, she's worth it!

It was my 1st time there. I went because I was treating my mother to a Valentines Day mani. I…read moredecided to get a pedi and a brow wax and boy from the minute I sat down it was a fiasco. The lady cut my toe and it would not stop bleeding the entire time. She finally put tripe ointment and a bandage on it . It however still hurts a week later and it is not fully healed. Then I went to another spot in the salon for the was and it wasn't a bed but another chair with wheels. Well when she went to move the chair I ended up flipping the chair and I was on the floor. The salon is beautiful and it has over 20 pedicure chair and a bunch of mani stations too. They also have an excessive amount of polishes to pick from. It was overall a memorable experience that I don't plan to repeat anytime soon.

This was my first and last time at Divine Nail Bar. I had a new set put on with tips, dip powder,…read moreand design and left paying $85 without tip. Pretty sure I was overcharged. There is build up around my nails and in my nail beds that Jocelyn refused to fix. I expressed my concerns, but my concerns kept getting dismissed. My nails feel like they have stuff stuck under them and they are very uncomfortable and rough. The tips were glued to my skin and feel tight. Each time I said something, Jocelyn would make an excuse for it instead of fixing it. She also did not drill the dip around my cuticle to create a dip, which is a normal part of the process. I've been getting my nails done for years and thought I'd try this place out as I went with a friend. Do not recommend. Do not waste your money here! The manager could tell I was not satisfied and failed to ask how to make things right, there was only 2 other customers, and somehow, all other employees disappeared towards the end (the manager/owner).

I've been a client of Serenity Couture for nearly a decade and have been seeing Christin the entire…read moretime -- which really speaks for itself. She's exceptional at what she does and genuinely one of the kindest people you'll meet. My haircut is fairly simple, but I've seen firsthand the work she does with women's hair through several close friends who go to her, and she is incredibly talented -- precise, consistent, and thoughtful in her approach. You can tell she truly cares about her clients and takes real pride in her craft. She's also great at consulting with me on the right products, personalized specifically for my hair and skin. Their brand new location in the Atlas Building in West Des Moines is stunning. The space is beautifully designed -- elegant, refined, and thoughtfully done while still feeling welcoming and comfortable. It's conveniently located, easy to access, and truly elevates the entire experience. The team is always professional and welcoming, and the level of service is consistently top tier. I also appreciate that they've expanded their services beyond what was offered at the West Glen location -- it really feels like a full-service destination now. Another big plus is their use of Aveda products. They're excellent for sensitive skin, made with naturally derived ingredients, and the brand is known for environmentally responsible practices and more sustainable packaging. I personally purchase both Aveda hair and skincare products from Serenity, and they always have a great selection in stock. Serenity continues to set a high standard for quality, service, and overall experience. Highly recommend.

My stylist left so made an appointment with another one. Explained I wanted same cut I've been…read moregetting for 3 years and manager comes out and says the stylist isn't competent for that and I need to reschedule a more expensive stylist. Nope. Not going to do that. you would think an Aveda trained stylist could manage a simple cut.