RUN!! I came to Mia wanted to get Loc extensions and Mia insured me that she would be able to get this done for me. First thing it took two full days for this process which I was patient about. When she first finished the locs they looked a little questionable but she insured me that it will take sometime for them to loc together. Once I took my hair out of the style they continuously started falling out. I had people finding them on the floor handing them to me. Embarrassing! I contacted her right away and informed her that 30 plus of them have fallen out. She said, "Alright let me know when you can come in". I set up a time with her two weeks prior because I live out of state.
When the day comes for us to meet up she has some issues and end up rescheduling for the next day. The whole day she delayed our appointment. It wasn't until 10pm that day she informs me that I could come by then. Then she says, "You know there is going to be charged right?". How am I suppose to know there is going to be a charge when she never mentioned it anytime throughout the two weeks the appointment has been scheduled. Also, why am I being charged when I paid you for loc extension that were not locked up fully? I have to pay you for the mistake you made? At this point I was like whatever. I was willing to pay if she was going to address all the concerns that I had with my hair which were a lot.
The first thing Mia said when I walked through the door was are you paying cash or card? Already rubbed me the wrong way with her unprofessionalism and attitude. I give her the bag of hair and she says, "HA That's not even half of the locs". Maybe not half of my locs fell out but I great portion of them came out.
She then starts slapping the locs back on with no real care.You could tell that she didn't care to fix the problem she created. When I would ask a question about my hair she gave my complete attitude to the point I felt super uncomfortable with her doing my hair. Half way through she said give me my money then ill finish your hair. REALLY? It was so disrespectful and immature. I've never been treated like this while getting my hair done. I look in the mirror when I went to get her money and saw how bad she just slapped the extensions on and I can tell she was not going to be willing to fix my other concerns. Why am I going to pay somebody that is not going to listen to my needs as a customer?? I ended up just leaving and now I'm finishing my hair myself which is turning out so much better than what I paid for.
Bottom line if you want somebody to listen to your needs, exhibit great customer service, take care of there customers, take accountability of their work, or just have a stylist that dosent have such a negative attitude Mia IS NOT THE PLACE TO GO!!!! I did everything I said I would as a client and was very patient with Mia. The way she treated me was uncalled for and 100% the most unprofessional experience I've EVER experienced. You can find better stylist for the same price or cheaper that actually care about the results and not only about the money. read more