Quick and friendly customer service. Auto parts is like a foreign language to me, so I greatly…read moreappreciated their help.

This is my auto parts store in Ankeny as every time I stop in for something the staff is always on…read morehand and ready to help...this time it was for a K&N air filter and O'Reilly had it in stock and priced compete with the online sites. Forest was extremely helpful and energetic even at 8am. Stop by and check them out even if you just need some fancy floor mats. Open pretty much all day.

I must say Ashley at the front desk was very helpful with my oil change today.i purchased a used…read morecar over the weekend and I had a warranty for a free oil change and at first the company denied it .but she spent time for me to make sure I didn't have to pay for the oil change.i did have a bad experience a few years ago at car x in Altoona but her customer service made me think otherwise of car x .thank u so much for great customer service and also thank u to the mechanic that did the oil change:) i will be bringing my 2025 elentra back to 14 st car x for any work i need in the future on all my cars:) thank u Ashley for being great . Mike and Amy

Amazing service! Would go there again, everyone was super friendly and got everything done in a…read moretimely manner.

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

Everyone was kind. I just moved to Ankeny and had to get plates on my car. They took the time and…read morewelcomed me to my new town I will be calling home. I also got a quote for another service they provided. It was very reasonable. I will be back. Thanks again. A very honest company.

Service requested: addressing and fixing a loose rear spoiler: Christian looked briefly at the…read morespoiler, diagnosed the problem as a loose/missing nut/washer, and fetched one of the service professionals who came with extras in hand and in under 3 minutes the operation was done. No charge for the service, which is the best kind of service you can get!

After calling around at several auto places, the gentlemen here gave me the best price for a cover…read morefor my car, and since I said I was shutting it down for the winter, he also suggested that I winterize my vehicle before doing the tarp!! Great job guys, and thanks for the tips!! Not very many places will give you the extra! I feel much better knowing they care!! It pays to shop around! But getting extra care is priceless!! Now, off to get her ready for winter!! Thanx to all at Advance Auto!!

I had a few issues with my truck, so I called in and spoke to Dan. He was incredibly knowledgeable…read moreand assisted me with my needs. Not only was he knowledgeable, but his great attitude and outgoing personality left me with a great experience! Being in the service industry myself, it really left a lasting impression. Great job Dan! I'll definitely be back.

This shop is great. We have taken vehicles here on several occasions. The work has been well done…read moreand fairly priced. I definitely recommend them!

All of my tires were low. I tried to fill them at the gas station across the street but that was a…read moredisaster. The guys at Adel tire were so kind and very helpful, got my tires filled and even showed me a function on my car that will help me in the future.

I had an amazing experience! I worked with Rob Lillig, who was very helpful. From tge inital…read moremeeting up until the purchase. He was very up front and honest. He listened and he found exactly what I wanted. I didn't anticipate the process being very quick. Brett in fiance got the approval quickly. Initially the approval was denied. He came back and said not to worry that he would get an approval. About 30 min later I got the approval. My experience was great!

Visited the quick service for an oil change today at 12:15pm. Got me right in to bay 4 after a…read moreshort 2 minute wait for the check-in assistant. I was able to wait in the vehicle while they performed the service. They did a quick light inspection at the beginning of the service by checking the headlights, high beams, hazards and reverse lights. Tires were inspected during their multipoint inspection and fluids were topped off as needed before they pulled me through the bay. Excellent, thorough and efficient service and technicians were kind and courteous.

I've been to this shop twice. They replaced a major part on my brakes that I knew would be…read moreexpensive. Can't blame them for that. Also had a drain and fill on front rear differentials transmission and transfer case. Charged a comparable rate to other garages. Everything's been good so far

Absolutely wonderful experience! Everyone I spoke to was professional, kind, and friendly, and I…read moreabsolutely love that they take pictures and send a full write up for their inspections. I will be returning, and I'm encouraging my friends to do the same!