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    MGR Properties

    5.0 (1 review)
    Open • Open 24 hours

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    3 years ago

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    Battle Born Painting - Garage epoxy floor

    Battle Born Painting

    (105 reviews)

    We had a front walkway with concrete flaking off in chunks. We called and Luke came out. He…read morediagnosed the issue and repair was arranged approximately 4 weeks later. In the day of repair, Luke, Vicente and Gio showed up on time and got right to work. Walkway was sanded down and refinished. The next day a sealer was applied. Looking forward to testing the repair this winter. Thank you for a job well done.

    Dear Brittany T. "Business Owner" I appreciate your reply -…read moreor maybe it's better categorized as a justification for your lack of customer service and condescending, combative attitude. You make my point for me and display your arrogance towards your potential customers. Let's clear something up. YOU hung up on me when I requested to speak to the owner and 30 seconds later cancelled my appointment. You also claim to be the business owner but in fact you are not. (screenshot of NV SOS site included.) As a potential customer to any business, I will ask and answer questions. Without customers, You Have No Company to work for! Your tone with me was condescending and argumentative both times. At NO TIME was I EVER disrespectful to you. If you don't confirm information with your potential customer via text, and email, you should expect to receive a call from that potential customer inquiring why. I just wanted to know what makes Battle Born Painting so special that you have to use "Consultants" that need the homeowner to escort them. 5 other companies had no issues letting themselves through the gate. All gave very competitive and comprehensive bids - Except Battle Born Painting, because the receptionist is chasing away the customers. You cost your employer Battle Born Painting an 8 thousand dollar contract!! (Actually more since we're gong to also contract the inside in the spring.) Future potential customers need to know why. Kelly Brothers thanks you! I thank you! (Especially after reading some of your yelp reviews. It is obvious this company lacks integrity and certainly honesty. Two 1 star ratings 2 day in a row! Is that a record?) Good luck turning away other potential customers with your cheerful attitude and condescending tone. I suggest you take an online customer service course. By the way, the reason I chose Yelp to give Battle Born Painting an honest review is that you can not delete it. I now take the one STAR away because of you so Battle Born Painting now gets ZERO stars. Your mission, should you accept it, is to Make Battle Born Painting Great Again! As I stated previously, Battle Born Painting came highly recommended. I wouldn't recommend Battle Born Painting to paint a dog house after dealing with you. Lastly, You were crystal clear that the Owner, Mr. William M. Reyes (Not You) is actively involved in operating the company, overseeing employees, customers, and projects, and is not reasonably expected to be immediately available every time a prospective client sends a message. I simply asked to speak with the owner after you were rude to me - You hung up instead. I had no expectation for an immediate call. The fact that it's now September 3 and he can't be bothered shows how important his company's reputation is. No Need to call me now, Mr. Reyes. You now know why your losing potential customers to your competitors. BUYER BEWARE:

    MGR Properties - refinishing - Updated October 2026

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