It was like magic! I thought my antique chair would never…read morebe the same / headed for the dump but after a week with Dustin it was returned to me looking like nothing had ever happened. Dustin was incredibly kind, professional and knowledgeable about his craft.

VERY poor communication skills. Regardless of how good his work might be - we will never know, as…read morehe ignored several written and verbal requests to engage his services. He sounds capable, that is why we have waited 3 weeks for a reply - but still have heard nothing to let us know his availability or circumstances.

I wish I had known about recoating a LONG time ago!! I would have done it SOONER!!…read more Rolly is a gem. Responsive, clear communicator, and super talented!!!! He recoated sinks and tubs in two bathrooms for me. In just two days, POOF! Bye bye shabby/dingy/scratched/tired.....HELLO WHITE AND CLEAN AND SHINY AND SMOOTH AND AMAZING! I cannot stop staring at them. It is the most efficient and economical bathroom renovation out there!!! PLUS? IT LOOKS POSITIVELY FABULOUS!!! Thank you Rolly!!!

Long overdue review Terrific father/son duo gave me a quote…read moreand did the job the very next day. Very pleased with their work, communication and cleanup.

We were so tired of our builder grade carpets in three of our bedrooms and our master closet we…read morecould not stand it any longer. We contacted Master Floors and Santos and his colleague came and did a miracle install. They moved all the furniture, stripped the carpets and discarded them. Then they installed the laminate we had selected and put all the furniture back. Truly a wonderful install job. Definitely would recommend these two to anyone who is looking to install new laminate flooring.

Krystal Stave 17…read morereviews·13 photos - 3 stars only for the floors looking decent. We contacted Master Floors in May to do our entire house. Santos didn't measure anything with a tape measure or laser, just did it in his head and gave us a quote. - We went to his office and met Charlie his office manager. Charlie informed us that they had an installation the next day but the customers were going to be mad because he forgot to order the floors. Still we were dumb enough to put the 50% down. Our floors went on backorder. July 7th Charlie called and put us on the on schedule for Aug 16th. Called in Aug asking when they would be out and he said "What makes you think we are installing on Aug 16th?" I was flabbergasted to say the least. Charlie admitted he was very forgetful and apologized. - New appt scheduled for Sep 13. They gave $1000 discount on labor supposedly for this mistake. Their billing system is very strange, You pay in different parts and it is very confusing. He didn't prepare and bring a trailer for the demo trash. He just dumped it in our driveway. Santos said he would pick up the garbage the next day but he never showed. Becoming increasingly anxious I called office manager asked if it was normal for the workers to only work 4 hours a day. She said yes it was which makes no sense if we were the only job that week. Told her to tell him to pick up garbage. Santos admitted he was doing other jobs during our installation. After I complained they stayed longer to work our renovation. He came the next day to pick up garbage then whined and complained about freeway traffic and having to wait in line at the dump! So unprofessional. We were paying for demo and disposal! 3rd day of installation found out that he never put our small front bathroom in the invoice. We completely missed that he didn't include it on the estimate. We showed him said bathroom 2 times and repeatedly said we were doing the WHOLE house. He stated it was a miscommunication and thought we wanted that bathroom left alone which again, makes no sense. Santos wouldn't take any accountability for forgetting to put the bathroom on the estimate and put the blame on us. They did the kitchen leaving gaps all around the counters because he had not prepared for that and he had no quarter round to fix it. In the small bathroom supposedly HE KNEW HE WASN'T DOING IT but had no transition between the tile and LVP so there is a ledge there now. He kept saying he would get some quarter round and kept "forgetting" He was supposed to meet us at noon on 3rd day to discuss the bathroom situation. Showed up at 4pm with no apology and ignored us and started working and played dumb when my husband confronted him said "I specifically showed you that bathroom, we told you repeatedly to do the entire house." There are many dings and scrapes on new house paint job by the crew not being careful while moving furniture around. We just paid 7 grand to paint the house so that was another disappointment. The floors look nice and his workers work hard and fast but the renovation was extremely upsetting. We read 5 star reviews on Google and decided to hire him on that but I promise you this is NOT the same guy in the reviews. We felt we were just an annoyance to him the entire project. Huge communication problems with him and his prior office manager Charlie. His new office manager is SO much better. I don't think I could have gotten through this without her. She was very kind. The impression I got of Santos is that he makes excuses, is extremely scattered, doesn't communicate well and "forgets" when it suits him which seems to be a theme with this company. I would really think twice if you are considering him to do your floors. He is only concerned about doing you job as fast as he possibly can so he can work other jobs in conjunction with yours and moving onto the next. He started fixing things but only after my contractor brother in law came over and inspected the floor and parts were too tight which can lead to buckling and floor failure and to make sure he did all the finish work he was going to leave.

Had a cast iron tub and surrounding tile re-glazed. Both the tub and tile were in very good…read morecondition prior to re-glazing, we just wanted a color change. After Terry finished, the surface (both tub and tile) was splotchy, splattered, dull and the consistency of 60 grit sand paper. Terry came back and the result of the redo was much the same with a final surface about the same as 70 grit sand paper. He said I (the customer) could sand that smoother if I wanted. Just wanted him off the property at that point and he refused to refund any amount. Do not hire this company!

Terry refinished my old awful yellow tub. It is now white and matches the other remodeling I have…read moredone in the bathroom. He let me know when he was on his way. He worked quickly and efficiently. I would highly recommend!

They go above and beyond for Their clients .they did a beautiful job and showed up when they…read moresaid they would .I highly recommend Them . I have used them 2 times and both have been quality work . Flooring and kitchen

I recently Purchased a Home in Sparks Nevada which had been Abandoned for over a Year ! Needless to…read moresay I had to Remove the Filthy Carpet throughout !! I am So Lucky to have found "Best Hardwood Flooring" since it is Actually 'THE BEST' !! My First Encounter in this Large Store was with Diana. I asked her about their Selection of Hardwood Flooring and she immediately took me to one of their Best Products, 'California Classics Hardwood' ! I was throughly Impressed since my Last Home had this product in it and I Loved It ! They have a Beautiful Color selection and My Choice was Easy ! Diana knew Exactly what to do and was extremely informative ! Before too long Cesar was at my New Home measuring all the areas with extreme accuracy. I was informed of the amount of flooring needed and given a more than Reasonable Price. Once I agreed and gave them a deposit they had my New Flooring Ordered. Miguel and His Associate were next to deliver my stunning flooring so that it would acclimate to the temperature in my home and the color was Perfect. Finally, I had the Pleasure of Meeting Mario and another Young gentleman who were there to begin the process of ripping out the old dirty carpet, remove some travertine, prep the floor and then lay the new Wood flooring. Each and every piece of wood was laid with care and the Edges meeting the Travertine were Seamless ! I cannot Say enough Good Things about this Fantastic Flooring Company and Everyone there ! I also had the pleasure of meeting Rosa and Jessica who work at the front desk with Diana. The three of them are all so Helpful, Kind, Knowledgeable and Courteous. You Have to Check out this Amazing Flooring Store, I'm absolutely Sure you will find exactly what you are looking for, Tile, Granite, Carpet and more !

Nester was hired to do granite countertop chip repair, cleaning and sealing. I couldn't be more…read morepleased with the results of his work. He went above and beyond my expectations. The countertop turned out beautiful!

Nestor was professional and personable. I had 7 tiles…read morereplaced and the entire kitchen, entryway and bathrooms regrouted and the granite tile cleaned. like it was 27 years ago. I'm thrilled!

Appointment was made during home visit to refinish kitchen sink and 2 weeks later they didn't show…read moreup and no contact was made :(

It was absolutely wonderful to work with Verna and Tim! They are such nice people and so easy to…read morework with. My experience with them was that they were very timely and efficient. They painted my kitchen cabinets and refinished the countertops along with painting some built in cabinets in the living area. Everything turned out so so good! Then to top it off I went and ruined the countertops with acetone (stupid me, don't use a plastic cup to hold that stuff!). Verna and Tim were gracious enough to come back and fix the damage! Eternally grateful! Thank you, thank you, thank you!

Mike did a fabulous job refinishing our floors. We are very happy with the results. We would…read moredefinitely recommend his services.

Mike worked miracles with our 1948 hardwood floors. They had been covered up for years with…read morecarpeting and were stained and scratched and were really rough looking. Wasn't sure they could be restored but he made them look amazing. Highly recommend!!!

Mike and ream did an incredible job on our floors, They pulled up the nasty carpet from the…read moreprevious owners, polished the wood, made pet stains and imperfections look a lot better, and polished it up nicely. They then added transitions and baseboards, and it look amazing. Always on time and very communicative. Highly recommend.

Thank you for your feedback Mike. After living with the floors for a couple of weeks, I am content…read morewith the outcome and have re-evaluated my position and think this is great outcome. You really explained my limitations with my flooring and it looks great.

Everything was handled quickly and professionally from estimate to final job…read more Painters were very courteous. I would highly recommend Battle Born for painting.

Battleborn painting was great from start to finish! John was knowledgeable, neat and courteous! Our…read morecabinets are literal perfection!