FANTASTIC! Jamie was so polite, friendly, and professional from the 1st communication prior to the…read moreon site free quote til the job was complete! He answered all my questions in a timely manner and made the entire process of purchasing a fence seamless. We had several fence companies out to provide quotes and Snell was the best in pricing. Jamie listened to what we wanted and provided! Other companies were too pushy on recommending fencing we were not interested in. One even recommended a wood type fence with what looked to be wire fencing in between the boards. I explained over and over again that is not what we wanted. Even threw in there that my St. Bernard literally eats 2x4s and still had to beg for a quote on the black chain link fence. All the companies that came out to quote prior to Snell left a bad taste in my mouth and they will not be recommended. I will recommend Snail Fence Company to anyone and everyone that is interested in any type of fencing. Awesome customer service and quality work is what makes this business OUTSTANDING! We now have a GREAT looking black vinyl chain link fence in our back yard and our American Akita and St. Bernard pups are loving the freedom!!!

These guys are really nice and showed up on time for the appointment to provide a quote. Quoted…read moreprice was ABSOLUTELY OUTRAGEOUS! Don't call unless you have money to burn

Dan R was great! He provided courteous, professional and…read moreexcellent service! Thank you Ostrom for always coming through for us!

old wiring AND faulty GFI prevented washer from getting electricity…read morenoticed it at 9 am called Ostrom Michael A arrived before noon was fixed by 1P he was personable and shared useful info with us Ostrom has done quality work for us for years they arent cheap but they are worth it

Lilly home improvement built an additional bathroom on our house, the house is 70 years old, the…read moreaddition was bricked, the match to 70 year old brick, though not perfect is hardly noticeable from the original. The bathroom is beautiful! Tiled walk-in shower with great glass enclosures is impressive, along with beautiful lighting, the pocket door leading off the adjoining bedroom is spot on. The "stacked" washer and dryer, 60" vanity with double sinks is a great feature. Replaced our old deck with a beautiful new one, with a cover grafted into the house with Bead board and ceiling fan, beautiful railing finishing off. Very pleased with the quality of workmanship and pricing. Mr Lilly is great to work with, great knowledge of construction work, honest, does what he says he will do! We highly recommend Lilly Home Improvement.

He has several wonderful employees and as long as they are doing the work you should be fine. I…read morehave seen first hand what happens to the other people who get less than desirable employees. Don't let the owner fool you because their house is no where nearly finished and I would not trust him to make a birdhouse. They started with him in March and he has been paid an outlandish amount of money and they have gotten nothing but remedial work and more excuses than you could imagine and the owner is disabled. I have seen the contract no beginning date or ending date and he's received $40,000. to date only to be put at the back of the line. They were without a working kitchen for weeks and weeks last summer. I could understand delays if materials weren't available however they have bought their own materials. The last sub he sent was cutting Porcelain Tile with a Grinder. No water nothing. Looks like Predatory Business Practices to me because he was suppose to deal with his wife and she is definitely a no nonsense kind of woman and after she complained about the fact that she gave him a $10,000. deposit because they needed it done and done in a reasonable amount of time. This guy goes to see the husband and told him that he needed more money for the generator the husband wanted. Still no sight of it and that was 5 months ago. Go enjoy your new deck these poor people didn't deserve this and they are new to the area and it's quite a SHAME that he is doing this to them

5 Stars is not enough…read more We recently had Northern Star Contractors custom fabricate and install our stair railings, and I couldn't be more impressed with the results. Their craftsmanship is outstanding. The railings were hand-built and fabricated on-site, giving them a truly custom look and a perfect fit for our home. From start to finish, the team was professional, knowledgeable, and took great pride in their work. Their attention to detail, quality of materials, and precision during installation were evident every step of the way. They communicated well throughout the project, kept the work area clean, and delivered exactly what they promised. If you're looking for a contractor who values quality workmanship and takes the time to do the job right, I highly recommend Northern Star Contractors. The finished product exceeded our expectations, and we've received numerous compliments on the beautiful railings. We wouldn't hesitate to use them again for future projects!

Horrible company. Tells you one date then waits until I was 4500 dollars in for things needed for…read morethe project. They dumped the whole project because they refused to put in writing the project would be completely finished within 6-7 months! When I was originally told it would be completely done by mid July (it's now may). Horrible.. Run don't walk away... Definitely do not run a business as they should. 0 stars

Brian's Lock & Key in Blacksburg was purchased by another company (I believe Security Lock and Key…read morein Roanoke). They dispatched someone out from Roanoke area. I had them come out to open a broken privacy lock. They quoted $90-$100 on the phone. I thought that was quite high, but whatever. The locksmith was very professional and courteous. He offered to replace the door handle. I asked how much it would cost. He said $30. Then he said you're paying for an hour of labor either way. I said if that's the case, and it won't cost anything extra, yeah he can install it. It took him about 15 minutes. However, the bill came to $200! After explaining what dispatch told me, he reduced it to $160. The day before I had a laundry washing machine removed and a new one installed for less than that. I could have bought a whole new door and handle for that! So, in short, professional and efficient service. However, ridiculous pricing and inaccurate quotes on the phone. I won't be using them again, the value just isn't there for small residential jobs.

This was my second time working with Brian's Lock and Key and I received great service both times…read more This situation was made especially challenging by the fact that I was working with them while abroad and dealing with another house emergency at the same time. Eric was able to dispatch a team same day and Derwin provided extremely prompt and professional service, and took care to explain to me what he was doing when he was doing it (despite a 9 hr time difference). I will continue to use Brian's Lock and Key for all of my locksmith needs. Thank you guys!

The technician was professional and did a good job. Very expensive for the work performed. $95 just…read moreto show up, then $150 to make an adjustment on the motor and lubricate the door. They said $95 is waived with repair cost. The small print is the repair must exceed $250. They did a good job but not a good value.

The service guy was very pleasant and he was on time. That's really the only nice things I can say…read more Especially elderly customers, be warned these guys will try to rip you off...and do it with a straight face. A brand new version of my garage door opener system (complete motor, rails, belt, safety sensors, remote opener, wall opener) costs a grand total of $219 from Lowe's. This guy tried to quote me $815 for just a new logic board, safety sensors, and a wall opener (NOT a motor, rails, belt, remotes, new wall bracket, new wiring)... I ended up getting an entire new garage door opener system installed for $330 from Home Depot...that included literally everything new and professional installation. Long story short, don't let these guys take you for a ride.

Mark and his crew removed a tree that had to be gone right away. Had to go because septic…read moreTank had to be replaced. Came next day cut tree down,chipped limbs and and ground stump. Cleaned up and left me fire wood.Great job Mark and I will use you again in the future. Also gave me veterans discount and fair price.

Everyone with Mark's tree and stump removal was so nice and courteous. I had a huge chestnut tree…read morethat needed cut back away from the house. They provided service within a week of estimate. They arrived on time, did the job, cleaned up and were gone. Trimmed exactly the way we discussed. Contacted me the day before. I would definitely recommend and will be using them in the future.

We had a larson glass storm door thats screws pulled out of the hinges & the door was stuck open &…read morehanging off. Severe storms & high winds are expected tomorrow & there was concern about the door being ripped off. Did a Google search for repairmen & came across KeenFox with great reviews. Entered an online job request & got a call back from Michael. Being in Burnt Chimney, we are out of their range that they work within. Michael took a personal concern for the damage that could be done by heavy winds & our inability to fix it ourselves due to some health issues. He drove an hour to our home, arriving around 8 PM, and repaired the door for us. Couldn't have asked for a nicer repairman or better service. We only wish we lived within his usual service area so he could be our regular repairman. Cannot thank him enough for his kindness. For folks living in Roanoke and outlying areas closer in, give him a call for your needs!

Michael is very nice and does excellent work. He helped us out in an emergency situation and did a…read moregreat job. Highly recommend.