I bought a car in cash from Japstar Imports and I couldn't get the car titled. I gave the paperwork…read moreback to them because they promised they could title it for me. What a mistake. That was over 8 months ago. I was ridiculed and abused for checking in, eventually ignored outright. Now I am stuck with a car with no paperwork. Beware of this scam artist. YOU WILL be taken advantage of if you go into this deal expecting more than what you see in front of you. There is no guarantee to get a title, no guarantee of refund, and if you hit any snag, you're fucked. Alex pays you no mind after he already has your cash. Alex WILL lie to you about the title process in order to get your money which you will never see again if handed over. Before you consider giving any money to this business, you will at least need to first get a lawyer to write up a bind-able and enforceable contract, and have it SIGNED by both parties.

My husband and I were looking to purchase a kei van for our business. We were skeptical purchasing…read morea van that we never saw in person or test drove. We were even MORE skeptical giving someone a deposit on said van and then trusting it would be delivered to us. I'm so happy to report that all of our fears were completely unfounded. We reached out to Alex who responded promptly (anything within 24 hours is what I'd consider business etiquette and he beat that by FAR). He answered all of our (many) questions. Since we're 5 hours from their location in NJ, Alex did a video chat with us so he could walk us around the vehicle and show us all of the features. He took time to talk with us about the van - parts, maintenance, etc (we know practically nothing about these cars). He also had 2 of the best-looking assistants I've ever seen in my life (his pups-- I'm a dog-first kind of person and if you're good to your dogs, you're good people to me). He even got in and drove it around a bit so we could see that it was driving and not making any crazy noises. All of that is what I'd consider over and above. But wait, there's more... Alex offered to deliver the van to us-- 5 hours away-- himself. He did as promised and delivered it to us within 3 days of that walk-around! Not only did he deliver it-- but he trailered it to our business which is in the city and not the easiest to navigate with a trailer (so he has some A-1 driving skills too). We were more than satisfied with the whole process and the price we paid, including the delivery cost. Overall, Alex made the buying process super easy and put our concerns to rest. We'll likely be buying at least one more of these little beauties and will only consider buying from Alex. He not only has some very nice vehicles and very adorable helpers, but I'm very big on giving business to people who do things the right way. TL:DR -- Alex is absolutely fantastic, knows his stuff, and cares about the customer experience. Don't hesitate to do business with him. I'm definitely impressed with him.

I thought that a deal to purchase a car was d one. Left the office on a Friday expecting to…read morecomplete purchase on. Monday. My credit had been checked and the car was to be picked up Saturday from Pa. Imagine my surprise as I was on a call transferring the insurance and preparing to pick up my car. When the incoming call from Enterprise was to notify me the car was sold. I had been instructed to transfer insurance and again my credit had been checked. Multiple checks decrease your rating and should not be done unless there is a deal. I am done and would not recommend this company.

Contacted Enterprise Car Sales and spoke to Mo about a Chrysler Pacifica I saw on-line. I didn't…read morerealize it was at their Philly location. He told me he could have it in Pennsauken that night to test drive. Test drove it that night. Mo was very easy to deal with even tho it was getting late and past their closing time. Didn't feel rushed or pressured at all. Very personable as he and my husband are both Air Force Vets. Thanks Mo!

Well to all who buy a vehicle from this dealership I would just like you to know you cannot…read moreregister a vehicle you buy from them even if you're paying cash for it ,it's not allowed, It's not a law, but it's not allowed. OK so there's that secondly you will need to pay a Docs and Tags fee if you do decide to buy a car from their dealership which is normal. The problem I have is what would cost me under $100 to do myself they mandate that they must do and they charge you over $1000 so when you think I got a good deal think again. Because most people finance their car Hessert just wraps that up into you're loan. Isnt that nice. And I'm sure don't quote me on this but there are a lot of people that don't know how much they're really being charged.

Sales Department, more particularly, pricing department, needs some more training in the area of…read morecustomer service. In my experience, numbers were given and figures were not to be questioned. I was told that I could not find a better deal elsewhere. In fact I did and they lost a sale. I think they hold out for the customer willing to spend the most.

Brought a car from Jeff from Facebook market place but I should of known it was a scam when he said…read morehe would work with me on the price. The car was brought in Wednesday and Thursday the check engine light came on, contacted Jeff by text so yes I have proof, he said it was something small, well guess what it was not! The transmission stopped working while I was in the highway at 12 am coming from Wawa!!!! I had to replace all the oils come to find out the brake lines are bad and leaked oil all in the engine! There was no antifreeze! Called this man Fri to get a replacement and today is now Wednesday off the following week! And still no car or refund!!!! Please buy all means stay away from these ppl and this business! The bill of sale says it's a 2007 Chevy Blazer but yet the VIN number clearly states it's a 2005!!! IDK what kinda business they doing over there but karma is a bitch!

I put down a 2k deposit to find out, the boat was not the same that was in the pictures…read more I stated I wanted a refund and they said OK, Over 3 weeks later and I have not received my refund. I call, email, text and leave messages. "I'm either told the Boss isn't in yet" or "I will check and get back to you" The sales man was Jim McAndrew Cell: 215 584 twelve9seven F: 856-665-one5Zero8

The warranty, customer service, returns, refunds horrible. I've been in business and in customer…read moreservice this is not how to keep customers

I recently got a a great 2003 ford explore from here and was helped by the most amazing gracious…read moresales person I have ever dealt with her name is Melissa not only did she help me pick out the car she also help me figure out all the gizmos and gadgets with in the vehicle, took it for a test drive and explained every little thing by far she is the greatest sales person I have met. If your look to buy a car truck so on and so forth and you end up at at this place ask for Melissa she will definitely point you in the right direction!!!! No matter what type of vehicle you my be looking for.

Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

Professional Service, I just love my car , very nice price. Thanks to MR James and Son.read more

Second time back to purchase a work truck. This time we got a little lost due to them moving to new…read morelocation on Castor Ave. Girls at front desk were helpful and showed us a few pickups to choose from. Once we were sure about the one we liked, they called Max over to assist with details from the prior damage and negotiated a better price. VERY EXCITED about my new work horse. Seemed like they had a lot more inventory at the old (smaller) location, but i'm assuming due to (construction in progress) of new HUGE service facility the inventory is a little limited. Although, we were invited back for the new GRAND-REOPENING in February.

brought cars from them before and never had a problem this time I brought a 2019 rogue and was told…read moreby Max auto that I would not have a problem registering the can in New York but when I got it inspected in New York they told me that the car had used air bags and I would have to replace them with new ones that cost me over $3000 and max auto did not care they are selling car with old parts and don't care an I have been a customer for over 12 years I ask for some kind of help and they said they could not do anything for me so a car that I bought for 16000 will cost me over 20,000 and they don't care I will never work with these people ever again I didn't ask for Max auto to pay for new air bags I ask to help me out I even offered to return the airbags to them if they could help me out with something and it was a big No that's what I'm upset about as you said I have been a c customer for over 10 years max would of help me out some way but no so been a customer over ten years doesn't mean nothing after they have your money