I thought that a deal to purchase a car was d one. Left the office on a Friday expecting to…read morecomplete purchase on. Monday. My credit had been checked and the car was to be picked up Saturday from Pa. Imagine my surprise as I was on a call transferring the insurance and preparing to pick up my car. When the incoming call from Enterprise was to notify me the car was sold. I had been instructed to transfer insurance and again my credit had been checked. Multiple checks decrease your rating and should not be done unless there is a deal. I am done and would not recommend this company.

Contacted Enterprise Car Sales and spoke to Mo about a Chrysler Pacifica I saw on-line. I didn't…read morerealize it was at their Philly location. He told me he could have it in Pennsauken that night to test drive. Test drove it that night. Mo was very easy to deal with even tho it was getting late and past their closing time. Didn't feel rushed or pressured at all. Very personable as he and my husband are both Air Force Vets. Thanks Mo!

The warranty, customer service, returns, refunds horrible. I've been in business and in customer…read moreservice this is not how to keep customers

I recently got a a great 2003 ford explore from here and was helped by the most amazing gracious…read moresales person I have ever dealt with her name is Melissa not only did she help me pick out the car she also help me figure out all the gizmos and gadgets with in the vehicle, took it for a test drive and explained every little thing by far she is the greatest sales person I have met. If your look to buy a car truck so on and so forth and you end up at at this place ask for Melissa she will definitely point you in the right direction!!!! No matter what type of vehicle you my be looking for.

I have been a Jeep enthusiast my entire driving career. I saw a Subaru Forester Wilderness edition…read moreand fell in love with it. I drove it and loved it. I traded in my Jeep for the Subaru lifestyle. What I didn't realize was that for the amount of money I was spending - I would still have to purchases a "MySubaru" subscription to pay a monthly fee to get what are standard features on other vehicles such as remote start. I didn't mind it in the summer and fall, but now I have to go outside every morning to start my car in the cold temps. I know it's simple, install one or pay the monthly. I get it, but it's a feature I didn't think to inquire about while purchasing and didn't realize it until after I got home and was trying to use the "MySubaru" application. I'm sorry, I feel it's a ballsy move to not have it come standard and then ask your customer who paid a lot for your vehicle and brand to pay even more for a convenience. It's one thing if it just wasn't offered and I had to do it aftermarket but they basically told me, we can do it - you just have to pay. I'm going back to Jeeps after I pay off some of the loan and have it in better financial standing to trade in. To be honest, the hassle of trying to set up "MySubaru" with their rude customer service should have been a warning light. Thanks for buying our brand in this economy and while you have many choices, let's be dicks about setting up your account and then ask you for more money. Never again Subaru, regardless of the vehicle, reputation, value and reliability - you lost me at walk outside and freeze your ass off to start your car or pay us $15 a month.

Subaru of America acts nice on customer service but their claims office is HORRIBLE. They do not…read moretake care of subaru customers. I had my Subaru car diagnosed by the local (Louisiana) certified Subaru Dealership Technician who couldn't duplicate the issue but recommended replacing the spark plugs to fix the issue. 1.5 months later while in Florida on a business trip the same issue happened. I took it to the Subaru dealership there and the technician ran a diagnostic again and found the problem and replaced the fuel injector, GREAT!... but due to limited time for the business trip he had not gotten the parts or replaced the intake manifold. But the tech did note in the bill that it needed to be replaced and I should seek SOA assistance for the simple completion of work. I reached out to SOA and they "claimed" they'd get back to me in 2 business days, but never did. Many phone calls later (4 business days) I was asked to upload the receipts showing the diagnostics and notes to an email which I did. On the business day 5 for the first time I was contacted by the claim manager... who stated I need to get a diagnostic by a certified subaru technician before they would even review my options. (so I guess paying 2 different dealerships for diagnostics already provided and having the specific problem identified in the bill isn't enough for the claim manager?). The next day, I replied back stating I already had provided receipts from certified subaru technicians showing diagnostic complete and didn't want to pay for a third one for a known problem... and have been ignored for the past 6 business days by the claims office. ZERO phone calls ever, 1 email to say I need to get another diagnostic done. That's an embarrassing level of care. I also requested to speak to a supervisor but was told I needed to wait 2 more days for that. What a rip off. Subaru used to be a reliable company but seems they can't even put the effort in to call their customers 1 time over the 12 business days (3 weeks) I've been asking for simple assistance with an issue already identified by a subaru technician.

I bought a car in cash from Japstar Imports and I couldn't get the car titled. I gave the paperwork…read moreback to them because they promised they could title it for me. What a mistake. That was over 8 months ago. I was ridiculed and abused for checking in, eventually ignored outright. Now I am stuck with a car with no paperwork. Beware of this scam artist. YOU WILL be taken advantage of if you go into this deal expecting more than what you see in front of you. There is no guarantee to get a title, no guarantee of refund, and if you hit any snag, you're fucked. Alex pays you no mind after he already has your cash. Alex WILL lie to you about the title process in order to get your money which you will never see again if handed over. Before you consider giving any money to this business, you will at least need to first get a lawyer to write up a bind-able and enforceable contract, and have it SIGNED by both parties.

My husband and I were looking to purchase a kei van for our business. We were skeptical purchasing…read morea van that we never saw in person or test drove. We were even MORE skeptical giving someone a deposit on said van and then trusting it would be delivered to us. I'm so happy to report that all of our fears were completely unfounded. We reached out to Alex who responded promptly (anything within 24 hours is what I'd consider business etiquette and he beat that by FAR). He answered all of our (many) questions. Since we're 5 hours from their location in NJ, Alex did a video chat with us so he could walk us around the vehicle and show us all of the features. He took time to talk with us about the van - parts, maintenance, etc (we know practically nothing about these cars). He also had 2 of the best-looking assistants I've ever seen in my life (his pups-- I'm a dog-first kind of person and if you're good to your dogs, you're good people to me). He even got in and drove it around a bit so we could see that it was driving and not making any crazy noises. All of that is what I'd consider over and above. But wait, there's more... Alex offered to deliver the van to us-- 5 hours away-- himself. He did as promised and delivered it to us within 3 days of that walk-around! Not only did he deliver it-- but he trailered it to our business which is in the city and not the easiest to navigate with a trailer (so he has some A-1 driving skills too). We were more than satisfied with the whole process and the price we paid, including the delivery cost. Overall, Alex made the buying process super easy and put our concerns to rest. We'll likely be buying at least one more of these little beauties and will only consider buying from Alex. He not only has some very nice vehicles and very adorable helpers, but I'm very big on giving business to people who do things the right way. TL:DR -- Alex is absolutely fantastic, knows his stuff, and cares about the customer experience. Don't hesitate to do business with him. I'm definitely impressed with him.

Thank you Steve and Stephanie!…read more I Recently purchased a Red Kia Soul 2015 from Steve and bought it for a good price. They were both accommodating and really nice people and honest. From the entire process Steve helped me through everything. I really can't thank them enough so I recommend this car dealer. Please come and check out Cherry Hill Auto Sales if you need a Car.

Thank you, Steve!…read more The entire process start to finish - completed within a few hours! I searched high and low for a manual transmission SUV and found it @ Cherry Hill Auto Sales ~ today and drove home. It has Everything I needed and more! Cherry Hill Auto Sales has a great inventory with reasonable priced vehicles and easy finance options. Thank you again and again for your assistance and the lovely key fob accessory courtesy of Stephanie.

I really don't know how this place has bad reviews I came in super late to get a rental and I came…read morein the next day super late wayyy after the check in and luckily they didn't charge me for a full day or any late fees. My experience here was amazing and I highly recommend imagine life style

Eh. I had on my bucket list, "drive an exotic car," so the misses got me a Groupon for a 1-hour…read moredriving experience. "Awesome!" thought the optimistic me. Turns out optomistic me was quite wrong. After calling to reserve, I was told that the only way to book was online. After booking online, I was emailed and asked to confirm. After confirming, I sent an email asking a bunch of question that are disturbingly left off of the website. I got no response. Whatever. So, the day of my appointment, I head down to the address on the Groupon; A JOANNES FABRIC STORE. No seriously. The Imagine Lifestyles office is a computer on a file cabinet INSIDE A JOANNES FABRIC STORE. What?! Ok, after talking to the man at the file cabinet, I was told that I was at the wrong location; something the unanswered email should have told me. After making it to the new location, a pretty much empty and dilapidated building, I met my guide. After a little paperwork, I was told that my ride was a Ferrari California. Thats awesome and all, but that was my ONLY choice. This is supposed to be a top notch, exclusive car rental agency, and they had ONE choice for their exotic cars. *eye roll* SO, the time came to actually take the ride. Since my email went unanswered, I arrived with the Misses in tow but was told at the place that she was not allowed to ride with. She WAS eventually allowed to tag along, which was cool. I was told that I had to keep both hands on the wheel at 10 and 2, use my turn signals and fully turn my head to change lanes, not go over the speed limit, drive only in automatic and that I would only be allowed to do all of that cool stuff after a parking lot driving "test" to prove I wouldn't wreck their one and only exotic car. On the way to the aforementioned parking lot, my guide proceeded to speed, have 1 hand on the wheel, use the paddle shifter, race a Miata (what?) and just generally break EVERY rule that he not 5 minutes earlier explained to me. Again, whatever. At the parking lot, we changed seats and I was allowed to finally pilot my Ferrari.....up and down Route 130. I took a quick trip from Cinnaminson to Burlington and then back to Pennsauken. Boring, if I'm being honest. Theres not many feelings as weird as being behind the wheel of a Ferrari and watching a Toyato Tercel fly past you in the left lane while your hands are at 10 and 2. I mean, I get it, NO ONE is going to hand you the keys to a $200,000 vehicle and tell you to be back in an hour, or let you Autobahn up and down a NJ highway, but c'mon. ANYWAY, after getting back, we took a couple pictures and got the hell out of dodge. I can cross it off the bucket list but it wasn't the "exotic experience" they would have you believe. Maybe the other locations are a little more swanky, but the NJ location is severely lacking. They appeared to be remodeling, and maybe after MASSIVE overhauls, they'll be alright, but its not very awesome right now. But, if you have a bucket list similiar to mine, and like to have your choices made for you, you might want to check it out. Otherwise, keep on driving.

Subaru of Cherry Hill has always been very good to us, but this last experience has been…read moreexceptional. Salesman Mark Haltzman was a true gentleman and a pleasure to deal with. It's hard to say about car salesmen, but this is true. Everyone there was great, and Mark made the experience especially easy. Everything was well explained, which was refreshing. The finance manager, Chris and the tech, Rene, all made the experience top notch.

I would like to extend my sincere thanks to Mark Haltzman, Sales Consultant at Subaru of Cherry…read moreHill, for providing an exceptional customer service experience. Throughout the leasing process, Mark demonstrated the highest level of professionalism, knowledge, and attention to detail, making the experience both seamless and enjoyable. Thank you again to Mark and the entire Subaru of Cherry Hill team for their outstanding service. It was truly a pleasure working with you.

From the moment you walk in the door you are treated like family! The whole process was very smooth…read moreand I am so thankful I decided to shop at this location!! Huge shout out to Alex for being so awesome and helping me get into an amazing car! You definitely have a repeat customer for life!

I purchased a used 2020 Hyundai Palisade from Hessert Chevrolet of Cherry Hill on July 25, 2026…read more Unfortunately, my experience after the sale has been extremely concerning. Within roughly 10 days of purchase, I brought the vehicle back to Hessert because I was hearing an abnormal knocking/noise and seeing what appeared to be fluid leaking underneath it. I showed photographs of the apparent leak. I was advised that they could not identify a leak and could not duplicate the noise. I relied on that assessment and continued driving the vehicle. Approximately two weeks later, while my family was on vacation in the Georgia mountains, the Palisade experienced a charging-system failure and completely lost power. We were stranded and had to locate a mobile mechanic. The repair involved replacement of the alternator and service to the serpentine belt. Our documented repair subtotal was $950, and the breakdown forced us to remain in Georgia an additional night. Unfortunately, that wasn't the end of it. While driving home after the repair, the vehicle experienced another significant loss of power while I was traveling approximately 60 mph on Interstate 81. The vehicle eventually regained power, but after two power-loss events I was no longer comfortable simply treating this as an alternator-reimbursement issue. After returning home, I also photographed fresh fluid underneath the vehicle again--the same type of visible condition I had brought the vehicle back to Hessert about shortly after purchase. I am not claiming to know what the fluid is or what caused either power-loss event. Those are questions for qualified technicians. I sent Hessert a detailed formal written notice on August 18, followed by supplemental photographs of the continuing apparent leak. On August 20, I escalated the matter in writing to dealership management and requested principal-level review. I asked for a comprehensive inspection, transportation of the vehicle rather than having my family drive it back, reimbursement of documented emergency expenses, the relevant pre-sale/service records, and most importantly, a substantive written response regarding the vehicle. As of August 27, I have received no response to those written notices. I gave Hessert the opportunity to address this directly before taking the matter outside the dealership. I would still prefer a reasonable resolution. If Hessert responds or resolves the matter, I will update this review accordingly. I have retained the emails, photographs, repair documentation and other records supporting this chronology.

The process was easy and overall seamless, except for pick up…read more We were called on the day of pick up and informed about the driver's name and timeframe of the truck to pick up our vehicle. However, a different person without a truck came and completed handover of keys, put the keys in a lock box on the vehicle and informed us that the truck would come within the next 2 hours. It didn't and the car was blocking the driveway and a garage and I was leaving town after the weekend. I spent an hour on hold on the phone but a very nice assistant arranged for urgent pick up. She only failed to let us know of the expected pick up time on Sunday. We were not home (another vehicle in front of sold car in driveway) when the truck showed up unannounced but luckily we were just down the block. Car got picked up and money was in the account 2 days later. Lesson learned, if pick up is needed at a certain time, drop off car at Carvana location yourself, if that is a choice. We will do so with our next sale of car in a few weeks.

Earlier than expected and no hassle. The driver was very nice explained everything then loaded the…read morecar and gave us the check and away he went.

Professional Service, I just love my car , very nice price. Thanks to MR James and Son.read more