i've been coming here for 5 years now and the atmosphere is still as great as the first day I…read morewalked in , The food is amazing great homemade tex-Mex , Reminds me of home. They cook with love very clean and well kept, the owner "chico", isidro Martínez he is always making sure his customers leave with a great experience, I would highly recommend to anybody that is looking for some amazing homemade food.

very bad customer service. came to pick up an order and the lady's from the kitchen very negative…read moreand rude and also owner at cashier was very rude. Also owner was very touchy with the lady's from the kitchen

Los Jacales is a Laredo Favorite. This restaurants are where memories are made. Other restaurants…read moreserve you food, this fine establishment serves love. The absolute best taco you NEED to get is the carne ranchera taco. It's amazing and fills your mouth with the joy and love you've always wanted. Service is speedy and warm. Inside decor is stuffed venison and adds great touch of laredos history. This place is a MUST TRY, when in Laredo!

It use to be good back in the day when the original owners were still running it. This new…read moregeneration knows nothing about customer service. They charge refills on coffee omg. This last time we arrived an 1 hr before closing . We were drinking coffee and when we wanted refills they said they ran out and weren't allowed to make more. WHAT happened to customer service. I tell you they love to jack up prices but don't like to give you good customer service

Let me tell about the T-bone a la mexicana! The meat was not chewable , it looked like carne…read moreguisado meat but old and dry! At one of their most expensive plates they should be more careful what they serve, someone can get sick. Lesson learned once again. No way to spend your hard earned money.

The food was plentiful and okay, not delicious. I've had better at some local hole in the walls…read more One plate was abundant and my meal for a day. The staff was okay, not very friendly or helpful: just okay. 3 stars for a clean and tidy environment.

We go there and or order out frequently. This order we ordered the panchos with fajitas and…read moreaguacate. The order was picked up and when we arrived home as we were preparing the food we noticed the nachos were served on pieces of chips to make up each nacho. The food looked like it was prepared previously on a previous order and given to us. The nachos, beans and cheese appeared old/not fresh. I would usually give this order a solid 8 and today's order a solid 5. Disappointed and hope the review helps.

This can do a lot better. Good nice to take the family out for breakfast, but don't expect much.read more

So I went here with some work colleagues earlier this week. Let me first start off by saying don't…read moreeven look at the pastry department as soon as you walk in or else you won't move on towards the entrees. I had one of the lunch specials, the chicken poblano. All I can really say about the chicken and the pasta is, if there were a glimpse into culinary heaven, or chefs to cook for the good Lord, this would be one of the delicacies on his menu.

I ordered a blta. There was more than enough bacon and avocado on my sandwich. It made it feel like…read moreyou were actually eating a huge sandwich. Overall, the service was good and the ambience made you feel like you were eating in a diner. My overall experience was really good here.

The food is delicious and the service was perfect. I never leave without a every time.read more

We had breakfast. The beans and papa with chorizo was great as was the machacado con huevo. Great…read moretortillas and jalapeño salsa.

Service and food are the best. Server was easily found when I needed him. I love all the plates…read morethat I have tried.

Ok here's the deal! Me and m wife went for a late lunch (3:30) in time for the lunch special (which…read moreends at 4:00pm) we ordered "The Lunch special" which is what we do every time. The server brought us our meal but this time it came with a bowl of fish soup! (Red Flag?) So we asked , Is this "The Lunch special? and she replied, Oh yes it comes with soup and entree and two sides! So we started thinking they had not been giving us our soups all this time???? So we finish our meal and our bill was higher than usual. So we asked up front why we were getting charged more? The Manager said Oh you must of ordered the "Combo"????? We said Nooooo we ordered the "Lunch Special" and the manager said why didn't you say something? And we said We did! After arguing with the manager blaming us for the mistake , I just said screw it I'll pay and you can take the tip out of the bill! Ok guys has anyone known about a "lunch special and a combo special? In my years of going there I never knew they had two choices! What a disgusting way to end a good meal! Just be careful don't let this misunderstanding happen to you!

Food was decent, service was super super slow and food took forever to come out. If you're not in a…read morehurry then no worries. Place was clean but inside was kinda chilly. Waiters don't really check up on you often even when food takes forever.

Never order take out! Soup of the poor was full of oil and arrived cold. Chicken fried steak was…read morefull of breading with little to no meat. I called to speak to the manager and was informed that there was no manager on duty . Hard to believe since it mothers day weekend.