I had an excellent experience with Mex Auto Glass. Stevens Creek Toyota referred me to Mex Auto Glass as one of their trusted vendors. I called around 2:00 PM, and they were able to schedule me for an evaluation at 3:30 PM the same afternoon. Gustavo was professional, honest, and thorough. I truly appreciated his honest evaluation, which helped me avoid an unnecessary windshield replacement. The workmanship was excellent, and the entire experience was smooth, stress-free, and of excellent value. The office staff was also very friendly and responsive. Since they work with AAA/CSAA, everything was handled seamlessly. One tip: The office faces the street, but the workshop entrance is on the right side of the office, so it's easy to miss if it's your first visit. I highly recommend Mex Auto Glass for their honesty, professionalism, excellent workmanship, outstanding customer service, and great value. read more

Really great service! Someone cracked the back window of my car and Mex Auto Glass was able to fix it the next day at reasonable price. read more

Mex Auto Glass - Auto Glass Services Near Me - San Jose, California

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Original job was to repair a chip. In the repair process the chip cracked. I guess it happens sometimes. Took awhile for them to get the replacement OEM windshield but now the job is done and looks good. The only reason I did not give them 5 stars is that during the operation of the vehicle and possibly the calibration process, a number of personal settings were deleted or altered. The one I don't understand is that all the favorites for Sirius XM were missing. Not sure why they were touched at all. read more

Referred by my Genesis Service Advisor for a windshield chip repair. These guys were great. Managed to make an appointment just a couple of days out. Showed up for my appointment and Gustavo explained what he was going to do. Waited 30-40 minutes and done. Chip is still visible, but was assured the repair should prevent it from cracking further. Very friendly & professional care here. read more

Amazing customer service. 10star for sure because they were just all so friendly, nice, cheerful. You could tell they genuinely liked to work there. I had a rear window that shattered and not only did they replace it that same day but it was done in 3 hours! Price was more than fair! read more

I was referred by Sunnyvale Goodyear for a 'spider-crack fix'. Everyone, including the technician and office support, was super polite and professional from start to finish. read more

After the incident with my window, I immediately called my mechanic at Goodyear on Winchester by Valley Fair. My mechanic Peter recommended Mex Auto Glass which is located not too far from where the incident happened. They got me in same day within a few minutes from the call. My appointment was at 2:30 p.m. and I got out just before 3:30 p.m. The person that worked on my window is named David. David was really friendly, kind, and explained the process thoroughly. After the service David had me do my own quality inspection. The window worked well I rolled it down and rolled it up. David also vacuumed the glass remains. Additionally, the ladies (staff at front) are friendly and kind also. The waiting area offers customers coffee, water, and device charging station. Although I don't wish to come to this place again, but if I need to, I will definitely come back. I highly recommend this place. read more

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Great customer service and quality on replacing my windshield! Very detailed in the explanation process!!

Was able to schedule a same day appointment for my VW Tiguan for a new windshield. They were able to schedule us in and took a few hours. Dropped off car, they called after calibration and we were able to pick it up. Thanks! read more

If you want a superior, reliable professional, AUTO GLASS company Then call David at Max AUTO GLASS We are so glad that we called him ! His business is one of great integrity, and we highly recommend him They do exceptional work with a great big heart ! read more

David and Victor arrived on-time and ready to go. They explained what they were doing throughout the process. They worked smoothly and efficiently. The job was done in about an hour. The price was well within our budget. We highly recommend them. read more

Really nice people. They scheduled quickly and came to my house to install. Polite and knowledgeable, they made sure to tell me about not closing the car door or other disruptive things while the glue was drying. Didn't leave any debris and they explained the warranty well. read more

Excellent service! Great price! Amazing staffs! Had a break in from the sunroof of my Lexus. I went to Mex Auto Glass and met Jackie, who is amazing. She gave me a quote and said it will take about 2 weeks to order the sunroof since it's on back order. But she said she will try to call another place the next day to see if they can get it sooner. That place is closed and she had to call the next day. She called me the next day and told me that she's able to get it in 5-7 business days with another company. I got 2 other quotes from 2 other auto glass shops. Mex Auto Glass has the best price. Jackie is very patient and answer all my questions and concerns. The other staff, Stephanie is super nice too, she helped me when Jackie is not around, they have good communication among their staffs and she know what I am talking about. The staffs are very friendly, knowledgeable, and responsive. The technician, David is super nice, professional, efficient, and knowledgeable. He did an amazing job installing the sunroof. He also vacuumed all the shattered glasses in the car for me. The car is super clean. David is the BEST! I am very grateful to find such a wonderful place. I will definitely recommend it to all my family and friends. read more

Mex Auto Glass - Amazing job installing the sunroof! - Auto Glass Services Near Me - San Jose, California

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Great service, went in to replace my windshield. They followed up in a very timely manner, scheduling the appointment, ordering the parts and arranging the details with our insurance. Took 3 days to order the oats and 1 day to fix it. They also did the recalibration with the new windshield They were following covid protocols and maintained good distance at all times. Would definitely recommend. read more

My damn windshield got a huge crack from a flying rock. I was on 87 north bound and debris from a truck which was in front cracked it. I was told by my regular windshield guy that it would cost me over a thousand dollars due to the fact that my car has rear view camera and other gadgets. So when I called the dealer they told me about Mex Auto Glass. I called and was quoted $710 out the door. Which included the calibration etc. I made the appointment. Got the best service! They did a fantastic job! I can see through my windshield! Highly recommend Mex Auto Glass if you have a mishap. read more

Pleasant efficient &.reasonable priced Half price of Safelyte. Prompt response. Came all the way to Castro Valley. read more

Just brought my new Mercedes there for a windshield .. this place is the real deal Very nice and professional Staff .. definitely recommended .. This place was recommended to me read more

I found out about this place through my insurance. We went ahead and paid out of pocket for our windshield for the Altima. The work and price was great. The service was great! Thank you so much! read more

I have a 40 ft class A RV. On a trip and a truck pulls in front of us and broke an 8 ft windshield. Mex Glass inspected and installed the new glass windshield after the insurance company delivered it to Leale's RV in San Jose. The entire job was finished in 3 hours with 3 hours to drive. It was easy and smooth, just like breathing. I am very happy with the technicians and the owner. His name is David and he actually gets in there and helps the guys install the glass. My windshield is beautiful and I am very happy. Thank you David for the great service. Ron read more

Who wants a broken windshield on their brand new car? We hadn't even received the license plate when we discovered a crack in the windshield on our brand new 2021 CR-V ELX. It's sending nature to cal San Leandro Honda who promptly recommended Mex Auto Glass. Angelica handled the entire process and before you know it, my cat is brand new again! The newest cars have moisture sensing technology for the intermittency length feature. It's really a cool feature that I can only have recalibrated at the dealer (as far as I know). Thank you for doing the job at my Honda dealer and for making the process so painless! read more

I recently had my SUV broken into and window smashed, for the first time. I totally didn't know what to expect or go about fixing it to it's original state. After searching through the many shops and reading reviews, I went with Mex and they did not disappoint. They were attentive and responsive since my first call. They put an emphasis on quality and ensured my car window was replaced with original dealer parts, which was important to me. They kept me in the loop through the ordering and scheduling of the appt. And David, the technician that worked on my car, did a phenomenal job. I left the shop with my car feeling like nothing had happened. I am extremely grateful and appreciative for their caring help and outstanding service. A coupe tips to make your appt. go smooth: make sure you have someone to pick you up while your car is being serviced because there is no wait area. Allow ample time for the cleaning and replacement of the window(s). You don't rush great work. Especially, as delicate as cleaning glass on leather or new window installment with memory re-connection. Thanks Mex and David for being honest and providing superior work! read more

Good and fast response with making appointment. My car done front windshield replace and camera calibration, it took around 4 hour job. They can work with my farmers auto insurance so I paid only $100 deductible (total more $2000 o.o) read more

This will be my go to place for windshield replacement and calibration. this is my 3rd windshield replacement on my 2018 Hyundai Santa Fe. working with my insurance company (State Farm), I was able to get OEM windshield and calibration with $0 out of pocket. Mex Auto Glass is a pleasure to work with, excellent communication with scheduling and letting me know what I needed to do, (fill gas tank, and take extra items out of the car), to get the best calibration. I was told the work would be completed in 2 hours, and it was finished early! read more

Side windows of my SUV were broken, and I reached out to Mex Auto glass, and they were very helpful in connecting with the insurance and getting things taken care of. They gave continuous updates on the part availability and were accommodative on the schedule. When I went in for the replacement, they had me taken care of really fast and did a great job with the fix. Wonderful customer service and a great crew, doing great work! Much recommended read more

Last month, my grandmother came to this shop to have her Subaru windshield replaced. She wanted to thank Leslie for her assistance in getting an OEM windshield and arranging the appointment and Gustavo for his outstanding work in repairing her windshield and for taking the time to explain the process to her. We are immensely grateful for their professionalism and kindness and we will definitely be coming back here. Highly recommend this place. read more

Capital Mazda recommended Mex Auto Glass to me after my windshield was targeted in a random act of vandalism. I called Mex not thinking to go through insurance (State Farm) first but the person I spoke to suggested that I do just that, especially since the windshield would also require calibration. I spoke with two separate people at Mex, Angelica and Leslie, but Leslie was the one that worked with me most. Both were courteous, patient when answering my questions and provided detailed responses about what I should expect during this process. I requested an OEM windshield, which arrived within two business days. I wasn't able to take an immediate appointment but they were able to schedule me pretty quickly. I am delighted to have been recommended this shop because the work they do is superb. The whole process from drop off to pick up was quicker than they initially told me. All features inluding the lane departure warning and rain sensing wiper blades are functioning as normal. Mex will be the first place I call if I need my windshield or other glass replaced in the future. read more

I had a great experience with these folks. All around good service - efficient, fairly priced and professional.

This is the WORST service and I didn't even get my glass done. My insurance told me my deductible is $50 and recommended a few locations to get my glass fixed. I called this location. I was working with Leslie, and she informed me all the details, told me it was 50 and she needed to get approval from my insurance and have them fix the make and model of my car. She calls me to let me know its approved but the cost is 150 and that geico change their policy. They could have not change their policy from 2 days ago when i talked to them. I told her I might go somewhere else because my insurance told me 50. I called my insurance and she said no its 50 and includes calibration. My insurance puts me on hold to call Leslie. Insurance came back and says I only owe 50 and nothing else. I call Leslie to schedule and she said you said your going somewhere else its 150. I said why didn't you tell my insurance that, she said she did but i told her I was going somewhere else. Why does it matter what I said?! And correction what i said was i might have to go somewhere else if it's more expensive than what my insurance is saying. Shes pissed off of what I said and looks like this business or she was just trying to make more money. I should've known its a red flag when she asked me about after original glass or after market and then a few days ask me again, something was off about her but I gave it the benefit of the doubt. read more

Someone broke into my car and busted my rear vent window. I was referred to Mex Auto Glass by Capital Toyota for the repair. They quoted me lower than many other competitors and their mobile service was free. They even removed the broken glass and vacuumed out the inside of my car. Thank you guys for helping make a bad situation better with ease! read more

Mex Auto Glass - Before - Auto Glass Services Near Me - San Jose, California

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We have had a Subaru Crosstrek windshield replaced and a Honda Civic windshield chip repaired and Mex Auto Glass did a great job with both. We are much happier with the service we get from Mex Auto Glass than we are with that from the national brand glass repair shop down San Carlos. read more

Had a big crack in my front windshield and called to see how soon I could bring my car in. They ask for at least a two day notice to be able to order your glass and then offer you appointment times that work best for you. Dropped my car off and it was done within an hr and a half. As for the price I did order the original glass for my car but they did offer a cheaper option.My car looks brand new. Definitely recommend this place 10/10 experience !! read more

I was referred here by my local Ford to fix an urgent window repair. Their team has great vibes, were super kind, educated me on the issue I had, and managed to fix my window within two hours. This is definitely me and my family's new go-to spot. read more

I learned of Mex Auto Glass when I took my car to get serviced at Hyundai. I had a huge crack in my windshield and coincidentally I was due for service maintenance. Hyundai said they partner with Mex Auto Glass for windshield repairs, so they were able to have Mex Auto come out to Hyundai and get the windshield replaced while my car was at Hyundai for the day which was awesome! ..Unfortunately the VERY NEXT DAY a rock hit my windshield and caused ANOTHER crack!! Luckily I was able to go through my insurance to help pay for the windshield replacement. I needed it replaced fast and Safelight (insurance's recommended company) didn't have any openings until about the next 2 weeks. I called up Mex Auto to schedule an appointment and they even had an opening that day. I scheduled for the next day and confirmed they could come out to my office located in Los Altos and provided them with my company's office address. The ladies at the office are very friendly and helpful. When the technician was on his way he called to let me know he was 10 minutes out. I kept an eye out but didn't see anyone.. I shortly thereafter received a text from my mom saying the technician was just at the house address (I don't even live there anymore); I think it got mixed up because that was the address on the insurance. But I clearly remember giving them my office address. Anyhow I called Mex Auto to get it straightened out, they were able to come to my office the same day within 30 minutes and get the windshield replaced. The technician was friendly and did a great job! Just in time for my trip down to LA. read more

Just great This is not the first time they do my windshield Every time we're great and east set up appointments read more

My 2012 Toyota Sienna LE needs a new windshield. I called Toyota dealer and they refered Mex Glass to me. So I gave them a try couple of weeks ago. They replaced my windshield with a Pilkington glass. To my eyes, this glass is better than the original one when I see through it. The curviness at the very edge are much better than original Toyota glass as well. I had a trip to LA right after the installation. I followed the big rigs during the construction zone. I heard the small stones striking my windshield occasionally. When I got back I cleaned the windshield and it is perfectly fine. So the initial quality is pretty good! I am looking forward to see how long this glass can last. My cost is just over $300. I think this is a very good price for quality glass and installation. Thanks! read more

Good service, reasonable prices, very accommodating and quick service. They fixed a glass that had been smashed due to a car breakin and it was done quickly and expertly. Looks like new. What more can I say - they're good and you should check them out if you have an auto glass problem. I cannot vouch for how well they install windscreens and other things that require glueing, since in my case the gaskets were still in good shape. That said, for the latter they did a good job. In fact, they do home visits, too (but not on Saturdays). Recommended. read more

Angelica, Isidra, David, Gustavo --- Thank you!! This team is super professional, quick to respond to correspondence via email and phone, and of course great quality work. They are mobile and accommodating in every sense of the word. It's truly a pleasure working with their front staff and quality glass technicians. Always my first choice! read more

Arrived quickly w/o additional fee for onsite fix for (2) rock chips. Fixed it quickly and they were nice. Comes with warrantee. Should they chip and form a crack through the window, you can use that value you paid towards your new windshield with them. I think it was $60.00 total. Each additional chip is less expensive. read more

I reached out for a quote for my 93 Cadillac. I had a quote within a day and they just needed to inspect it for rust. They came to my work on a Friday and inspected and installed the same day. The glass looked great and ready to go but I noticed some new wind noise on my first drive. I called them the following Monday and let them know and they were back to inspect and reset the glass the same day! David, Sandra and Humberto were all friendly, professional and courteous! I highly recommend Mex Auto Glass! Thank you!!! read more

Excellent ratings for Mex Auto Glass. They are highly responsive, know what they are doing, and are very efficient in getting the job done right the first time. Their quality and accuracy starts with first test driving the vehicle to make sure all sensors properly interact with the windshield camera. Then test again after installation and calibration is completed to verify they still work as intended. They work seamlessly with insurance companies (AAA is my experience). They are so good, I went back after 2 months to get another windshield done (actually the same vehicle that unfortunately got another rock hitting the glass). Mex Auto Glass...Yes! read more