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    MetTrimMD Memphis

    5.0 (3 reviews)
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    New Life Medical Center - Lobby of New Life Medical Cenetr

    New Life Medical Center

    3.7(3 reviews)
    3.3 miCordova

    Front office staff and Ms. Charles at New Life were fine. I was accommodated as an urgent care…read morewalk-in, which I greatly appreciated. The intake paperwork system did not work well, had numerous irrelevant questions, and frustrated the staff. That kind of is what it is. Later, the phone staff apparently called me about a specialist medical referral, although they did not leave a message. They had made an appointment for me without asking me. I called back after checking caller ID & finding out it was New Life. The woman on the phone was snarky, had an attitude, talked over the top of me. I asked her to please stop speaking inappropriately with me and she blew up. She raised her voice, and transferred the call without asking or saying anything - just slammed me on hold. Someone else picked up and did not apologize to me until I advised that I am also a healthcare professional and patients should not be treated that way. I then called the medical specialists' office to move the appointment that was made without me being asked. Their office told me that New Life provided the wrong name and wrong address for me. I saw some other bad reviews on-line for New Life and the responder, who characterized themselves as office manager, appeared to dismiss the concerns and dress down the patients who made them. Likely that explains why phone staff feel emboldened to raise their voice, behave inappropriately with patients, and not even bother to give correct contact information to referrals. It saddened me.

    I was in need of a physical and found that my Dr no longer took my insurance. Found New Life…read moreMedical Center online. They were able to get me an appointment promptly. The office is clean and neat. Staff are friendly and helpful. All my questions were answered. I especially liked noting how everyone seems to get along. It looks like an office that people would want to work in. Would definitely recommend and will be using again.

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    New Life Medical Center - Exam Room #5 of New Life Medical Center

    Exam Room #5 of New Life Medical Center

    New Life Medical Center - View past the Nurses Station of New Life Medical Center

    View past the Nurses Station of New Life Medical Center

    New Life Medical Center

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    MetTrimMD Memphis - weightlosscenters - Updated May 2026

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