The doctor I "saw" wouldn't talk to me - instead he only used chat. I had to explain to him several times that my appointment was for renewal, because he saw I already had the license. It seemed like everything was good, but I find out yesterday my registration had expired, because this doctor never updated my registration with the state. I tried calling another doctor to make an appointment, but it turns out the only person who can fix the issue is the doctor I "saw". I have called metroxmd multiple times and they tell me they cannot reach this doctor and no one else in the company can fix the issue.
I strongly suggest anyone looking for a smooth experience that's carried out competently to look elsewhere. The doctor didn't so his job, and customer service hasn't done anything yet to demonstrate they're capable of ensuring this issue is resolved. read more