This place is a great addition to the Initiative 71 landscape, always there in a pinch. It's actually hilarious to read some of these bad reviews - you can really tell that they are from folks who obviously have started smoking somewhat recently and have no idea what the marijuana landscape has been over the past few decades. They enter the store with "The Customer is Always Right" as a hammer, and every employee they meet is a nail. You know the type. The employees who work at New Leaf clearly don't mess around with self-entitled drama queens who have no idea know what's up. The reasonable people who understand? They have a great experience, and they might even get a "cool guy" card which gives $5 off each order. Which one do you want to be? read more

I went in specifically to purchase CBD products for my mom and clearly told the salesperson helping me that I planned to ship the products to her. He recommended and sold me a salve and a bath soak. While I should have double-checked the labels before purchasing, I later discovered that both products contain THC and therefore cannot legally be shipped. Since I made it clear from the beginning that shipping the products was my intention, I really wish the salesperson had informed me of this before I spent $75 on items I now cannot send to my mom. The experience left me feeling misled and taken advantage of, which is extremely disappointing. This was poor customer service and, in my opinion, bad business. read more

New Leaf Dispensary - Salve and Bath Soak - Head Shops Near Me - Washington, DC, District of Columbia

Awesome service and great variety of flower!! My go to store for gummies and flower. If you are in the dc area check them out.

Amazing experience! Great pricing The lounge is a beautiful chill spot. I was able to use my points for a massive item.

only place I buy from. professional. wide variety, excellent customer service. knowledgeable staff, great deals, incentive point system! from $10-$100 they will get you where u need to be read more

There are wayyyyy better places to go, but if you enjoy expired products, spicy owners, and cashiers that cant count, please....... don't let me stop you. I went in there a week ago, noticed I gave the cashier too much money, tried to fix it, and after a fake security camera review, I was told I didn't even come in to the shop that day. (I still have my ATM receipt with the time stamp on it btw) Lovely. Oh and heads up, the owner only likes nice reviews apparently, he will literally get on here and get spicy if you have even a tiny reasonable complaint.... expect his goofy self in 3..2....1...lol read more

Excellent service and merchandise is TOP notch!! I also have had EXCELLENT service & product. ;-)~ read more

The service is great and the selection is great also if you need a good smoke Washington dc definitely check this place out

They have great products & merchandise . Very have reasonable prices vapes,flower & tshirts are pretty awesome CBD lotion & gummies

If you aren't sure about the difference between courtesy and contempt, go to New Leaf. They have so little courtesy, that they cannot hide their contempt for their customers. When Sleazy met Greedy they had a baby and named it New Leaf. Don't be a sucker. Shop around. read more

Great customer service....... Good vibes.... Amazing flowers........I recommend all my friends tap in..... In great edibles as well read more

Literally the only reason I even come out of the house into the cold ! The staff is always real cool and helpful and honestly I do look forward to my visits in. Dealing with major anxiety issues on the daily like I do, really tends to suck, so having a place I can go to to help me makes the trip worth while! read more

My go to place in DC. If you want honest service and a selection better than the field. Come to New Leaf

This place is amazing they are very knowledgeable bout their products I will most definitely return

Awesome service and wonderful prices love the staff and always well taken care of best spot to come to

Very friendly staff and great selection of products! Overall great vibe in the shop! Workers walked us through all of our options and helped us get the right order for what we wanted:) read more

New Leaf has been my go to place for some of the best carts in DC. Today was my first time back since the Covid lockdown, and they did not disappoint! Always professional and knowledgeable about their products. I remain a loyal customer! read more

I was skeptical after seeing the reviews and owners comments back to customers. However, I Went here a few months back because my connect for edibles fell through. The location was nice and the lady at the counter was helpful and patient. It is slightly overpriced but the atmosphere was nice. The guy out the counter was pushing the their cards and continued to do so after I told him I wasn't from DC. If you want actually edibles this is not the place however it is a cute tourist spot. read more

Awful attitude and not great business. I will never come back again. I would recommend find other store than this

This place has the worst customer service! It's ridiculous because there are so many options on this block. They really deter customers because they're rude, don't like questions, and don't explain things well to new customers. Start treating your clients better or lose them to Higher Limits and Up Update: You can see their style of professionalism from the way they respond to negative reviews. This is basically what you get when you walk in the door. Thank you for proving our point, New Leaf :) read more

HUFF don't buy there prerolls lady sold me HUFF and I did business before poor customer service don't shop here if they don't show you in person don't cop from them read more

I am happy this is around. I am not happy of the fledgling state of affairs DC has for these new businesses who have to do the wink and the nod and the 420 dance. It is stupid. Nice record collection. I was looking for ink for my color printer and stumbled into this place. read more

Bought a bunch of stuff. Everything, I mean everything was the worst quality I have ever had. Some of the gifted items were I'm 100% sure, CBD. I would not spend my money here again. Lol. Like one reviewer wrote, "Owner is only worried about saving face and fighting a yelp war." Sad. If he really cared. He would check the quality. Why would I even waste my time writing a review if there wasn't an issue. Also as you can see in my profile he didn't offer any concern for my purchase just his pockets. This business is what's wrong with all these new stores popping up being unregulated. read more

Asked for the glass bowl and hemp wick I had to wait outside for 45 minutes. You cannot go inside they offers pre-online orders I checked mobile online the items I was looking for wasn't there it's a time consuming. The store send out photos is not what I'm looking - just a bit disappointing with the timing. Hopefully New Leaf offers an improvement on-site services not just the preorder online because it does not show items available such as beeswax hemp wick, glass bowls etc etc maybe you can update photos store online? read more

New Leaf, also known as the "pile-of-burning-garbage" smoke shop on the H-St corridor, has a jacked up prices and horrible customer service. This is exemplified by an owner who'd rather fight Yelp wars than provide service to customers. Don't believe me? Just see his childish response he's bound to write in response to this. Please; just go out of business already. I can't stand looking at your flags when I sit at Sidamo. read more

Garbage e everything is compressed has no smell totally a RIP off. If you say something 5it they act like you don't know what your talking about read more

The owner is wasting his money by paying rent. You would save so much by going a few blocks back and standing on the corner. Also, his responses to typical feedback seem a bit dramatic. Your small schmekle won't grow with every unimaginative response you give. I thought pot heads were laid back and chill? Haha SAD read more

But if you do go and end up having a negative experience like I did I would employ a little tact leaving a review, apparently the owner is a bit sensitive. read more

Best shop in town. Friendly staff and a great selection of products. Make sure you stop by if you're in town or just looking for good smoking options. The owner is a very knowledgeable. My new favorite spot. read more

Will never visit this place again. The people were NOT helpful. The first time they were very friendly. I bought several items. One of them was their 750mg drink. That drink was bogus and weak. Drank the whole thing by myself at once and barely had a buzz. Shared my other drink and the other person had the same experience. Gave them the benefit of the doubt and returned this time to pick up socks. They barely have a selection and I had to resort to socks in hideous colors. Finally, there stuff is expensive. It's one thing to pay higher prices for quality but that is not the case here. Do yourself a favor, save the trip up those steep-ass steps and go elsewhere. You're response below is beyond hilarious. One - I'm a woman. Two - I haven't been there since I posted my review. I don't even live in DC to frequent your venue. Nice try tho but perhaps work on your skills a lil more next time you wanna come at me. read more

So I stumbled into this place one night when I was playing a gig down the street. I had a fantastic first experience, and have been back multiple times since. Customer service has always been great, and the gifts are excellent quality. Super convenient. Just let them know it's your first time and they'll give you the rundown. Lot's of negative reviews on here which surprised me. Don't say anything stupid when you go in and you'll have a good time . read more

I used to come to this place all the time. I tried to get in contact with them multiple times, no answer... is this place still open?

I'm loyal. You do me right once, I'm yours. This is where I go. This is where I send my peeps. Good products, helpful staff. I will return. Ignore the haters. read more

Was going there for a while an then stopped after noticing that depending on who serves you that day depends on the quality... better be best buds with everyone there because if they don't like you crappy flower is what you get..... read more

I hardly ever give bad reviews but the people who work in this store are complete idiots and they'll lie to get you in there over the phone. Go to the smoke shop in Adams Morgan or the one on Florida Ave. Much better service and much more items. Thank me later. New leaf smoke shop is extremely overpriced and their product selection is very limited. Again, thank me later read more

This place was a dub. Long wait and mediocre customer service for $50 wasted on ineffective "candy". Won't be coming back ever.

As long as you comply with DC laws and know that you are buying advice, stickers, etc and you are being gifted life-enhancing products, the people that work there are super friendly to out of towners, such as myself. I am not being paid to leave a good review, this is solely based on my experience there today which was top notch! I will absolutely go there again to buy stickers and their uplifting empowerment class with free life-enhancing gifts the next time I am in DC. Thanks for a great experience! read more

I had a good experience. I thought the people working there were funny and cool. I'll go back.

I think block boys give better words of wisdom and they don't make you wait over an hour. You would thing it would be a quick process, but simply put, it was not read more

Great neighborhood boutique. I love the staff. They have a great sense of humor. Always smiles and welcoming. I got some cbd gummies that were very effective for my nerve injury. They were all very patient with my questions and seemed to genuinely to care about my outcome. I've received some great advice that really lifted my spirits! You guys are a DC landmark! read more