I was at the ER on July 14, 2023 because I cracked my head and needed 7 staples. As other reviews…read morehave stated, it was a long wait to be seen. I arrived at about 245pm and was discharged at 720pm (when I left, the waiting room was more than double than when I arrived). That being said, my experience is that hospitals range from 2-12 hours wait, so although I felt like I was in crisis, I was sitting near the check in desk and the people they triaged before me FOR SURE were in more of a crisis that I was. Everyone was very nice to me. The check in person, the triage nurse, the RN who gave me my tetanus shot, and the doctor who treated me were all very nice and attentive (even when I was in the waiting room, when I needed more gauze or ice, they were very quick to give it to me). Maybe when I get my bill I will have something bad to say, but I thought I was treated well at this hospital.

On 4/11 entered ED was left in a room no call bell had to yell at people passing the room to go to…read morebathroom. X-rays taken they claimed no break of right elbow - gave me 2 Tylenol and told me I could leave - did not show me where to get out of there - ended getting lost finally person who took payment walked me out to my waiting ride. Had no sling or anything to stablize the arm. Days later went to PCP who did another x-ray and guess what. The elbow was broken. Due to time between leaving that hospital broken bone had shifted requiring surgery which I now have plates in place to correct the break that they dropped the ball on

Here's a secret I am letting out right here: This place is an amazing gem. It is now known as a…read moreMass General facility but has been run by Newton Wellesley for years. I have come here for 10 years(?) for lab work and imaging. The receptionist is super nice, she's been here for several years. Every tech I've met here has been super nice and highly skilled. Every appointment I have ever had has been on time, never over booked. You are in and out in no time. Parking is free and plentiful. I can't say enough good things about this facility. Thank you!

The receptionist is the best! I don't know her name, but she has been there every time I visit and…read moreis just wonderful. Team is also great - but she is exceptional.

The billing system is a mess. I went to emergency room in…read more2023. I have insurance company to cover 100% cost. After visit, I keep receiving medical bill from TEAMHealth for physician service. I called Metrowest Medical center multiple times, they just didn't give me any help. I called TEAMHealth multiple times to provide my insurance, they just ignored and keep sending me bill. Please avoid Metrowest Medical Center.

They treat staff horrible and only care about money. Terribly understaffed and multiple staff get…read moresent to the ER from violent patients

Every couple years I go to this place and it is stellar!…read more Short, wait, clean, efficient, the people are nice and confident, I could not be more pleased. Very impressive compared to the other places I've been

First impression, glad to know it's open 7 days a week 8:00am…read more Second impression, the waiting room is spacious and comfortable. Third, there are 3 registration stations. Fourth, The doctor was friendly and professional. He said he'd call in the prescriptions right now.

I would recommend urgent care and other appointments very easy too get too and very good lab and…read morevery good staff

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

I was turned away from AFC waltham for a drug test at 4pm on a Sunday afternoon, even though I had…read moremade an appt through my future employer for that location. I went to AFC Natick as quickly as I could but I still only got there seven minutes before they closed at 5pm. Natick was about to close and lock the doors but they let me in and took care of me ! Thank you Aline for staying late to take care of me

In general, I have found the medical staff at AFC Natick to be kind, thoughtful, and efficient…read moreevery time I've used their services. However, their billing service is, I think, not very capable. I'm still trying to piece through what exactly happened, but here's what I've gathered so far: it seems like AFC Natick changed billing services sometime between late 2021 and early 2022. A visit I'd made in late 2021 seems to have gotten incorrectly submitted to insurance and they never got paid. We ended up sorting it out online in the start of 2022. In the spring of 2022, their billing service sent the (already paid) bill to a debt collection agency. Since then, we've been back and forth trying to get the billing service to correct their records: by phone (AFC Natick refers you to the old billing service, which refers you on to the new billing service. Still.), they say to pay online (doesn't work) or to email customer service (no response). I just had to throw an absolute tantrum over the phone to get the billing service to even confirm in writing (by finally responding to the email thread) where we were in this process. Still not resolved. So... I'd say involving a debt collection agency and months of phone calls and e-mails for a $150 bill that has already been paid is too steep a price for a couple of stitches. Maybe try somewhere else. I know I will.

Where do I begin? HORRIBLE EXPERIENCE having my NEWBORN Baby!!! It was my first one and was…read morehorrible. My OB that went through at Boston OB was awful too. She didn't deliver my son, she didn't check on me after I had him until the day we got to leave the hospital! She did not detect that I was a high risk pregnancy(even though I told her ALL of my symptoms) and then I find out the hard way that I have preeclampsia (which can be detected in my urine) which leads to all sorts of complications and possible very serious birth defects. Then, when I get to the hospital having insane contractions, I have all these "students" Doogie Howser wannabe doctors (that I don't remember giving the okay to being there) and they kept asking me the same questions over and over again!!! My name, address, if I had a history of this and that over and over again while I was in excruciating pain and could barely talk!!! The nurse that help deliver my son was awesome and some of the others but the nurse I had to deal with the most was the worst! She was very rude and scolded me about how I was breastfeeding and not doing it right!!! Well maybe she should do her job right? Like, maybe when you act on top of the world and you're checking my sons and I vitals 50 times a day, you might've noticed while he was sleeping he had low oxygen levels?!?! Maybe then when I made plans to go home after 4 days of being there with her stank ass...I would've been able to take my son home! Because she wasn't doing her job(in my opinion) we don't know he had to be put into the baby NICU!!!!!!! (On our take home day) My son is big and healthy NOW but has to have an eye surgery (maybe caused by the preeclampsia) but there is no proof. My symptoms were so bad I could barely stand up or walk during pregnancy and was forced to have a c-section(because he was breech) then my c-section scar felt Infected so I called the hospital and told them how sore and infected it looked and they had me send pics instead of come in! They acted like it was all normal until it started oozing!!! Yea, pretty gross I know. Hurt like crazy took forever to heal and I couldn't even wear pants without pain. Besides my handsome, perfect, smart and adorable son being born...was hands down the worst experience of my life!!! Should've stayed at South Shore hospital like everybody told me and stayed with my original OB at crown colony in Quincy! For, a big thing like child birth...you sort of want doctors that know what they're doing. Or better yet...even show up?! ‍‍‍

Dr. Yoo overbilled me for my visit and did not care that he did so. I do not recommend him or Beth…read moreIsrael Deaconness. They do not disclose what is covered and what is not - additionally, they said that by signing off on the disclaimer when I sign in (which no one reads!) that I consented to this.

I unfortunately have no other choice but to use Reliant Medical Group and it's always a nightmare…read moreof an experience. I went to see "Dr" Darshaak Patel concerning a swollen nymph lodes. "Dr" Patel couldnt even recognize the characteristics of a swollen nymph lodes, lol. He then accused me of using Fentanyl and believed the bump was side effect due to fentanyl use. I eventually went to the ER and the ER doctors told me my PCP needs to be referring me to a specialist at this point. So, I reached out to Patel, asking to be referred to a specialist, and he denied. He believed he knew more than the ER doctors at Newton Wellesley hospital. It this Patel guy is a doctor, then I'm an astronaut

I have an overall 4 out of 5 experience here. I like Dr. Bean. I did see someone else today and…read morethere was a specialist I saw two a few months back and I got interrogated a few times about Mucinex with the specialist and my iron with the lady doctor I recently saw. For the Mucinex, I was at a follow up visit and I had no cold symptoms at the time and I was asked why I didn't take Mucinex and I said, today I do not have any cold symptoms. Today it was why I didn't take iron. I just transferred from another doctor who never prescribed me iron but gave me the infusion so I didn't have to have the side effects of the pills and they never prescribed the pills. There was no non-compliance on my end with either of the situations. I felt with both of those doctors I had to break the ice a little bit and trust them a little more after listening to them talk for a bit and trying to have nice communication with them. While the bed side manner is a little challenging and blunt with the interrogation, I understand that a doctor's job is to diagnose and that is all that matters. For that I have to say, I am very grateful for them being very thorough and explaining things as well. So I can't say my experience was bad at all only a little intimidating at first.

Terrible experience - I strongly recommend avoiding this practice. I've been a patient since 2019,…read moreprimarily due to Dr. Grey, but I've had nothing but issues since. There have been consistent problems with appointment scheduling, and I had to wait over a year for my annual appointment. After my car accident, I was placed on a waiting list when I needed to be seen urgently. When I found out Dr. Grey left, I called and was told I could be seen by Dr. Sullen Duque. I called again in the fall of 2024 to reschedule my annual appointment with the new provider, and I was given a new appointment for January 2025. However, when I showed up, I was charged $200 for what was considered a regular office visit. The staff claimed I was informed about the type of visit by phone, but I was never told this. Of course, it's easy for them to say that to cover themselves. Please do not go to this practice. Find another doctor. Especially now, with so many staff members leaving, they seem to have very few providers, and it's not surprising. I know the doctors have not been happy with the practice management either.

This place is the absolute worst. Changed my doctor over as my previous one had left and called a…read morefew weeks later to find out it was never done and now I have no primary care and they weren't taking any transfers over. I recommend staying away from this awful place.

I recently had TLIF surgery on my L4/L5 and although any spine surgery can be tricky I have to say…read morefrom Dr Zannikos, to PA's Hannah and Brianna are the best. The office staff is friendly and I never waited for any appointment. Dr Zannikos is a caring, skilled surgeon and most important he listens. My pain levels have decreased from a 10 prior to surgery to maybe a 2 a few months later. Fusions do take time to completely heal so you need to be patient but everyday you will improve.

It has been a few years since I visited this doctor, but while I was there I noticed literally ALL…read morethe physicians were men, and 80% of them were white. Years later as I need another appointment I checked their website and they are still ALL male doctors and just a handful of women physician assistants. You cannot tell me that is not deliberate when they have 10+ doctors. Appalling. Is it still 1940?? I'll be going somewhere else. Update: The office responded insisting that they follow all EEOC requirements and do not discriminate. As an HR and Recruiting Director, I know exactly how easy is for hiring managers to skew their decisions to hire exactly whom they want regardless of any office policy of antidiscrimination. 10 male doctors and not a single female doctor is almost impossible unless intentional. Do not kid yourselves.