If you want to live in a badly managed,poorly maintained building then this is the one for you …read more Good luck don't say you weren't warned !!

Recently moved out after surviving living there for three years, and would definitely not recommend…read moreit to anyone looking for a clean, safe, quiet place to call home in the area. Management has regressed year after year, with the initial manager (Silvia) being generally available and helpful to the best of her ability, but the current manager (Toyia) being one of the most unhelpful and un-poker-faced liars I've ever met. Phone goes unanswered despite multiple repeated calls, emails are unreturned despite copying the corporate supervisors, and even if you go in person to the office, chances are you'll run into a temp who has no clue what to do as the actual manager is frequently absent or better yet, they are on a unannounced break sitting in the office with the lights off. Resident concerns went unaddressed for months and it took an incident involving LAPD in full riot gear and the neighbors banding together before any action by management. The veneer of the building is that it's a beautiful, quiet, peaceful, and accessible place in Toluca Lake. The loft unit is what sold me. That's about where the good stuff ends. The walls are paper thin, the elevator has piss and sticky residue weekly, the garages are not secure, people come and go at all hours of the night, and there has been numerous security incidents of theft and vandalism. Doors are propped open faster than you can close them. Private security patrol is a recent addition after the October incident (google Toluca Lake shooting), however, it doesn't appear that they were informed of what/where concerns were as they walk around aimlessly and the same issues continue to occur. When it rains, the courtyard floods, leading to the pipes in the garage overflowing and leaking onto residents' cars. The loft rooftops leak water down to your living room, and if you're on a lower level, the rain comes in through the walls and through the courtyard floor. Overall, loud neighbors and thin walls are fairly standard and forgivable when renting, but the fact that management is simply unresponsive, irresponsible, and unaccountable for keeping the building secure and residents safe as a basic necessity makes this place truly terrifying.

Update: if you look at all the negative reviews for this company, they cut and paste the same…read moreresponse and never make any changes. ------------- I have lived here for 5yrs, moved in during COVID. The manager at the time had lived/worked here for 19 yrs. It was a true community. Since Sarah has taken the manger role in 2023, things have been a constant struggle yet we're still paying prime rental rates. Her hrs are reduced so we have much less responsiveness to issues. Washers take weeks if not longer to repair. We get little notice when the water will be turned off for repairs. We're limited what we can put on our patios, plants no longer allowed (previously appreciated). Lately we have issues with our parking garage security gates and were told the vendor says they're working fine so the tenants need to figure out if our clickers are causing a problem. Wtf?? The landlords now charge a % fee to pay rent online with a credit card (standard in most places) but they also now charge a fee to pay via debit online. Unheard of so I've gone back to writing checks. During the rains over the 2025 holidays, I had water damage in my apt which they repaired over 20 days, but they have offered no compensation or reduced rent while my apt had a large portion uninhabitable. I would no longer recommend this complex and will move once viable.

I'm Moving. A bathtub for a pool bc hot tub it is not. Old gym equipment, Old dryers that pool…read morewater in them. Washers that are constantly OUT OF SERVICE. New manager isn't communicative about work being done on the building that may affect the peace of tenants. You can't have any balcony decor any more meanwhile the last manager had a forest on her balcony. Melissa, She was great BY THE WAY. Intrusive and a bit talkative but efficient. Anchor Pacifica are horrible property managers and subsequently so is the manager they hired. Check their yelp rating. Rent increases and no value provided. More turn over in the last year than in the last 3. That's a fact.

I want to give a huge shout-out to Josue in maintenance! Late Saturday night, my apartment flooded…read moreunexpectedly. Josue responded immediately - even though it was after hours - and worked tirelessly to help resolve the situation. He was professional, kind, and went above and beyond to make sure my dog and I were taken care of during a really stressful time. In addition to getting the water out of my apartment, he fixed the washer before he left, too! The NoHo Commons team and tenants are lucky to have someone like Josue. Thank you for everything!

"I have been living at Lofts at NoHo Commons for many years now, having moved in back during the…read morepandemic, and I can confidently say that Silva Mack is absolutely outstanding. Living anywhere for this long, you see a lot, and Silva has consistently been a gem of a Community Manager. Every single time I have needed assistance or had a situation with my account, she has handled it with the utmost professionalism, empathy, and kindness. It brings so much peace of mind knowing we have a dedicated manager who truly cares about the residents and goes above and beyond. Thank you, Silva, for your continuous support over the years!"

If you are a single woman living alone please consider literally any place else. Woodland Trio is…read morean apartment of last resort. I moved here for the park up the street so my dog could have some space to run around; I stayed for two years. The benefit of the complex is that it is centrally located. Freeway entrances are right across the street which is convenient for a morning commute. The cons of the complex are lengthy. I have experienced someone from the complex attempting to unlawfully enter my apartment at least twice. I have a big dog that prevented entry, but signs of attempt were clear. My apartment flooded within three or four months of my moving in. The complex told me they would provide me with a check to cover damage and expenses in having to relocate to a hotel for four nights with my dog. I did not receive any such check; instead they credited my rent $500 and called it a day. My expenses due to their negligence were closer to $1500. The area is extremely unsafe. The complex is aware of break-ins to cars in the garage almost monthly and does nothing to update security. There is an "emergency" maintenance line that is never answered. Any real emergencies will leave you feeling panicked, frantic, and forgotten. That's exactly what you are. When tenants unfortunately suffer evictions, notices are posted on the glass door for everyone to see. There is nothing "luxury" about broadcasting evictions. Jones & Jones are slum lords. If you are a single woman living alone, please consider literally any place else. Unless you have a big dog. And even then... please consider any place else.

PLEASE STAY AWAY FROM WOODLAND TRIO, especially Jones & Jones Management -- A Long-Term Tenant's…read moreWarning Note: the only positive reviews are from 5 years prior and beyond. TLDR: Slumlord conditions. Jones & Jones is one of the largest apartment building owners in Los Angeles--and one of the worst. I stayed partly out of spite and partly to fight against greedy corporate landlords who rely on tenant exhaustion and legal costs to get away with this behavior. This is still my home. They are doing everything to force tenant turnover after one year. Long-term residents are a problem to them. Consider this a warning. You will regret moving here. I regret living here now. Greedy corporate landlord is exactly what they are. They respond to reviews publicly while ignoring tenant complaints, maintenance issues, health & safety concerns, & emails. Have lived here for 16 years and have watched this building go from a genuinely good place to live into something intentionally hostile to long-term residents. I am a dependable tenant who always pays rent on time. The turning point was 2020, when on-site management changed, managers were removed, & everything shifted--for the absolute worst. Since then, Jones & Jones has made it clear they want long-term tenants out. Everything I describe is documented with in multiple ways. 1. Pandemic Price Gouging & Christmas Eve Rent Notice: In 2020, during COVID-19 and a state of emergency, they tried to raise long term tenant rents (including mine) by $1,000+ per month, plus a security deposit. This was blatant price gouging. Even worse, they sent the first rent increase notice on Christmas Eve. I remember opening that notice and breaking down in tears. Who can suddenly afford that kind of increase during a pandemic? Without hours of wasted time and help from the Coalition for Economic Survival and Neighborhood Legal Services, it would have gone through. 2. Entering Apartments Without Notice: Management entered my apartment multiple times without warning. Installing a doorbell camera stopped it. 3. Abusive Neighbor: For over two years, a loud, abusive neighbor terrorized our nights screaming, fighting, slamming things against walls with her boyfriend. Excessive music as well. But I mean the screaming waking one up at 3:30 am regularly for 2 years. Management's only advice: "Call the cops." No intervention or support. Just pass the problem back to the tenants. This could have been handled responsibly if management cared. 4. Rent Increases, No Improvements: Rent rises every year to the maximum, with no upgrades. The building is falling apart. 5. Communication So Bad It's Almost Impressive: Emails ignored. Follow-ups ignored. Unless it is an unavoidable emergency maintenance issue, they do not respond. This is standard operating procedure. I have the emails to prove it. 6. Laundry Issues: Shared washers and dryers are $3 per load, 16+ years old, break weekly, and steal money. Vendor is unresponsive. 7. The "gym that's never gets finished" has been under construction for two years--far longer than promised. Ask for updates? No response. 8. Brand New Windows That Leak Every Time It Rains: New windows were installed two years ago. The first rainstorm revealed massive leaks. Water pours down the walls. I reported it immediately. Nothing happens. Blue tape marks the leaks--and is still there. Why spend money on upgrades only to destroy the building from the inside? Floods downstairs neighbors entrance every rain. 9. Emergency Unreachable: LADWP transformer exploded. Windows blew out. Residents scared. Fire department could not reach management. Resident "night manager" (a lovely neighbor who was a bartender) was at work and unreachable. Emergency maintenance line only covers plumbing--not building-wide emergencies. Unacceptable. 10. Theft & No Security: Packages stolen, parking garage and cars broken into, callbox ripped off building, mail stolen - all multiple times in 2025 alone. But many times 2020 - 2024. No security or support provided. 11. Major construction is happening in the apartment next to mine--ripping down a wall due to city code violations. No notice. On a quiet morning, the building shook from a massive BOOM. I nearly fell off the couch. All they had to do was send a simple notice about construction times. Emails ignored. 12. Flies constantly in hallways. Enough said. 13. A Hallway That Smelled Like Death: A former male resident covered in feces and urine roamed the halls, touching doors, machines, and vending machines. The smell was unbearable. Air purifiers or fresheners requested. No response. Stopping here only because yelp has character limits. Update 02/04/26: the BS continues. They respond "we would love an opportunity to speak with you". Have they reached out? NOPE. They only do it publicly so prospective future tenants see it.

I recently toured this community and was genuinely impressed! While there weren't any apartments…read moreavailable to view at the time, the property itself is absolutely beautiful. The amenities are top-notch, and the grounds are clearly very well maintained--everything felt clean, organized, and thoughtfully cared for. What really stood out to me was the team. Jessica and Leslie were both incredibly friendly, welcoming, and helpful. I even crossed paths with the service technicians, and they greeted me warmly, which says a lot about the overall atmosphere of the community. Even without seeing a unit, this left a lasting impression on me. It's definitely a place I would love to call home!

I recently toured, it was beyond a great experience. The staff were extremely helpful and…read moreknowledgeable. Answered all of my questions. The courtyard was what really drew me in! Well kept and beautiful. Great atmosphere!

Leaving this review about a week into living here! So far it's been great. Neighbors are super nice…read more& the leasing office is awesome. Gabriela, Bree, and Katie were awesome during the whole application & move in process. They definitely are a big reason we decided to go with Academy Village. Anything we've needed they're on top of it! As for previous comments, I can't really speak to any of those experiences as I haven't been here long enough, nor have I experienced anything out of the ordinary in the first week. I did see them adjusting a camera outside of the garage a couple days ago so that's always good, lol. Can definitely update later on but for now, love the apartment we're in & the people in the building are great!

I absolutely do not recommend this place! They will try to squeeze as much money out of you as…read morepossible. After we had lived here for a year, they raised our rent, even though they were renting out identical apartments to others for several hundred dollars less. Water was leaking from the ceiling onto our car in the garage; we asked to switch spots, and after they moved us, they actually raised the parking fee! It's unbelievable--we didn't switch spots because we wanted to, but because of a problem caused by *them*! And don't get me started on the washing machine; it keeps breaking down over and over again. It's probably older than my grandmother, yet they refuse to replace it with a new one--though they'll happily charge you money at every opportunity. The leasing staff won't help you at all, and neither will the main office. In both cases, you just get an automated answering machine!

Very nice apartments! Great service! Quality area and nice looking amenities I will definitely…read morerecommend!

I'm leaving this review because I wish someone had been this direct before I moved in…read more This place is marketed as "luxury," but the reality is an old building with persistent quality-of-life issues that management either can't or won't get ahead of. 1) Trash areas are disgusting and regularly overflow. I'm attaching a photo of the trash area near the elevators where garbage is piled up and spilling out. It's not a one-off. When the shared spaces look like this, it tells you everything you need to know about how the property is being run. 2) Roaches. I'm also attaching photos of a roach in/around the bathroom area (near the shower items). And no, this isn't just "a random bug." Neighboring tenants have confirmed it's been an ongoing issue in the building. 3) Old building + old elevators + constant disruptions. The elevators are old and the building feels dated across the board. Fire alarms have gone off at weird times at night, waking tenants and forcing people to vacate. On top of that, water shutoffs happen way too often (it felt nearly monthly) "for maintenance." That's not normal living--especially for what they charge. 4) "Security" feels like a marketing line. They claim security is on-site, but I've personally seen homeless individuals make their way into the parking garage and even into the elevators multiple times. That's a serious safety concern, and it didn't feel like access was controlled. 5) Front office is unprofessional. Interactions with the front office were consistently frustrating--unprofessional, and at times borderline rude. If you end up needing help from Jen or Will, don't expect clear answers or urgency. Bottom line: If you know what's best, look elsewhere. Between the overflowing trash, roach issue, safety concerns, and constant disruptions, this place isn't worth the stress.

I have lived at Country Club Apartments for the past ten years. I originally expected my stay to be…read moretemporary, but it lasted much longer, in part because the location was so convenient for my needs and, even more importantly, because of the wonderful management team. Betty Olaya, the building manager, has been exceptional throughout my time here. She is always quick to respond, helpful, supportive, and genuinely cares about the residents and the property. It has been a joy getting to know her over the years. Whenever something in my apartment has needed attention or repair, Betty, John, and the maintenance team have responded quickly and taken care of it. That kind of consistent service makes an enormous difference when you are renting a home. I have also always felt safe here. The property is gated and well maintained, and the location is extremely convenient, with grocery stores, banks, the post office, pharmacies, cafés, and many other everyday necessities close by. It is also easy to access the major freeways. As I prepare to leave after ten years, what I will remember most is how well I have been treated. My sincere thanks to Betty, John, and everyone who has helped make Country Club Apartments a comfortable and well-managed place to live. I leave with much appreciation.

They made an appointment with me to tour one bedroom apartment. I arrived at the place on time,…read morecalled 7 times, no show. No response. Nothing! Don't waste your time dealing with incompetent management.