Wow, what an experience. First, the pool was expensive, but I could deal with that if not for the service that I received. My server did a fine job, but when it came time to pay, the machines were down, and the atm in the store was down. The hostess told us to walk 2 blocks down to the 7-11 and take out cash from the atm there. We would have preferred to have left our name and number and come back and pay it the next day instead of having to walk at 1pm down downtown Edmonton, and at the moment the hostess decided we weren't worth the business and proceeded to swear at us and tell us to leave. Not one to walk out on a bill, eventually the manager decided to send one of their servers to drive us to the 7-11. Upon entering the vehicle with the employee, she exclaimed her surprise that her manager let her drive us; as she had been drinking a beer prior to her being told to drive us to get cash, after the hostess swore at us and told us to leave.
So not only did we get verbally attacked, the manager of the establishment decided that his best course of action would be to send an inebriated employee on a cash run with 3 other people, to pay our $50 tab. I spoke with the manager after we had paid, and instead of offering us any sort of compensation, apologized and said he hoped we would come back, which we surely will not be doing. read more