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Metropolis Ballroom

3.5 (84 reviews)
Closed 9:30 am - 6:00 pm

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Services - Metropolis Ballroom

Bartending services

Catering services

Event lighting services

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On-site management services

Post-event cleaning services

Venue rental

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Recommended Reviews - Metropolis Ballroom

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When my husband recently passed, it was clear that a funeral wasn't his "thing", and we opted for Celebration of Life instead. This is not an easy event to organize, you want to hit just the right notes of sorrow, and yet joy. The decor has to be subdued but not depressing, the ambience respectful but also casual, warm, and welcoming. I do not know how to thank Anita, the Special Events coordinator at the Metropolis Ballroom, enough. She helped us get everything EXACTLY RIGHT, and did it all with a gentle kindness that was exactly what I needed at that most difficult time. The event was amazing, the venue could not have been more perfect, and I happily give Anita and the Metropolis Ballroom a full five stars. May all your events be for joyous occasions!

Our family went to Metropolis Ballroom for Mother's Brunch, and it was such a wonderful experience! It is rare to see live sushi station at a brunch buffet. They have a good variety of rolls and even sashimi! Oysters and prime rib are our favorite as well! Beautiful place with outdoor seating. Our family took a lot of photos on the veranda. Live entertainment is a young and talented violinist. We for sure will be back next year if they have it again.

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Jacob J.

Found in Arlington Heights downtown, an exciting up and coming area. Who knew? Not me. Free ample parking next door in the parking garage. Street parking is available dependent on the day, weekends can be very, very busy. Check out the Metropolis website, ample photos detailing the rooms available, seating, spirits selections, etc. Easy access to the Metropolis Performing Arts Centre as well. Invited for a work holiday party, we were seated in one of the smaller party rooms. The room composed of brick faced walls and opposite that, a painting (on the wall) of a king and queen seated as jesters and musicians performed for their enjoyment. Great space for our party of 20+ guests, tables were shaped in a "U", ease for the servers to serve to the table and allowed for us all to see and talk. Room came with a bar / staff & two in room servers. It really benefits your event when tip is included in ordering & paying for your party. For this event, that's what they did and all cocktails served were STRONG. The selection of spirits, I would say were "well" or "call" brands. I'd say most stopped after two drinks. LOL. When you book a three hour open bar, be wary, though the time was thoroughly enjoyed. Few people tried to tip for drinks which was discouraged by the bar staff! They must've been well taken care of, or, they just want to show their customers "their" level of service. Compliments to the staff for being excellent and engaging throughout the party. During drinks maybe four courses of appetizers were served. Nothing too amazing or worth mention. Dinner: I was surprised that the portions weren't bigger, it was just enough to say that you have eaten. Based on the look of the ballroom, the fact that the department head was so adamant that everyone attend this holiday party, I suspect the per person charge would've been expensive. Still, how could they serve just a meager portion? First course, cucumber salad with field greens? See photo. Second course, I ordered the Angus Beef Tenderloin, it arrived drenched in Au Jus with a twice baked stuffed potato and some mixed veggies (sugar snap peas and carrots). A 1 would've been a good alternative to the brown gravy, had it been available. Also there was no option to how the steak should be prepared, it arrived, medium rare. Yuck! I hate to see blood on my plate. The potato could've had more stuffing and veggies were good. Dessert was a joke. A martini glass filled with maybe a oz of vanilla ice cream, topped with a bit of fudge chocolate syrup and served with a dipped pirouette cookie. They were trying, but not hard enough. Ridiculous, was that, as it was served to each person you could see an order of progression. The first glass had as much in it as mine had. Further down the table the amount of ice cream increased while the amount of fudge decreased. Towards the end of the tables, the glass was filled fully with ice cream, lowered amount of fudge and no pirouette cookie. We called the servers over and inquired about it. They agreed it was odd, it even seemed like they'd noticed that earlier before serving. Did they do anything about it? No. They just smiled and talked amongst themselves. Room full of holiday partier's who have had alcohol and were looking towards a decent dessert, what were these Idiots thinking. Presentation of the food overall was fine. Customer service, having answers about problems with food, etc, wasn't great. For a small gathering its alright. Concerning a larger occasion I would require more clarity.

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11 months ago

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2 years ago

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Thomas M.

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2 years ago

We could not have picked a better venue! We loved the outdoor area. The food was amazing and Anita was great to work with and very helpful!

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Thomas M.

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9 years ago

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18 years ago

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7 years ago

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Thank you for your review, Lucy. We appreciate the 5 star rating.

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10 years ago

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16 years ago

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Review Highlights - Metropolis Ballroom

The day of, Shawna and her staff set up the ballroom to look like it was straight out of a bridal magazine.

Mentioned in 11 reviews

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Garden Terrace at the Pavilion - Festive holiday gatherings and company parties happen in our banquet room in the winter.

Garden Terrace at the Pavilion

(2 reviews)

I have been to events at Garden Terrace Banquets on two occasions. Both times the food was great…read moreand the service was even better! What a relief to have such an important event go so smoothly both times. The first event I attended was a wedding and the second event was a wedding shower. Both events had a nice flow throughout the event with the food & drinks arriving on time and the temperature of the food was perfect. The manager (Joyce) of the Wedding Shower I attended on Sunday was so helpful through every stage of the Event. Joyce made sure that we were completely satisfied with everything from the seating arrangements to the temperature of the food & drinks. She never once disappeared or slacked off. I was helping to organized the event so she made my job super easy. I was glad that I chose Garden Terrace by the day's end. I will certainly choose Garden Terrace Banquets for any future events I have requiring a Banquet Hall. Not only was the food great but the prices were very reasonable and much less than their competitors. Kudos to the staff for making our day!

Don't judge a book by its cover with this place! I had my wedding reception at Garden Terrace…read moreBanquets. The room is not your typical shoe-box type banquet room. The ceilings are lower, which gives it a cozy feeling, and the room comfortably accommodates 200 people. Our wedding had about 130 people, and that felt very comfortable with 6-8 people per table. There are windows on two sides of the room, and a small patio for guests who needed to get some fresh air! The staff at Garden Terrace are great to work with and extremely flexible. They offer very basic chair covers and centerpieces to use at your event, but were willing to let me bring in my own centerpiece arrangements, as well as chairs. I told them how I wanted everything set up, and they made sure it happened. We went with a station buffet, and got to pick every kind of food for each station. We were also able to add in some premium spirits to our well-beverage open bar (Premium vodka & whiskey) without having to upgrade to another package which was a huge money saver. There is a small pond/gazebo to take pictures outside, and it worked very well for our 12 Person Bridal Party. The only not so stellar thing about this venue is that it is attached to a Park District Building. In the same hallway as the bathroom, there was an entrance to an auxiliary gym, so it felt a little less than formal. However, it was very nice to have the complete attention of the venue, without having multiple weddings going on like at most Banquet Halls. The pricing is very competitive, if not a smidge better than surrounding venues. If you don't want to break the bank, but want to keep your wedding in the suburbs of Chicago, consider Garden Terrace for your event!

Metropolis Ballroom - venues - Updated May 2026

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